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We have been coming to this hotel for over 10 years. It started because we could bring our dog. Now we leave our dog home but this hotel is going downhill fast. I know it will be renovated after the New Year but now it...More
Response from IHGService, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 3 weeks ago
Lovely day Phynias,
A decade is an extremely long time and for that, I am in awe of your dedication to our hotel. Thank you very much for continuously staying with us.
Over the years, you have witnessed our hotel during it's prime and also...More
A lovely small boutique hotel close to basking ride. I liked the cosy breakfast and the amazing dinners. It also had a small gym and since there weren't many takers, I found it adequate. Courteous staff and bartender only made the stay even more pleasant.
Response from Papa K, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 10 November 2017
We'd like to thank for taking the time to post a review.We were thrilled to have you at our property. Please join us again soon if you are in the area.
Dogs allowed, but people went out left dogs unattended and thus 15 hours of barking,front desk helpless,housekeeping was real good very clean, front desk staffed by people who had no idea where they were, did not know neighborhood,could not help find anything,no gift shop ,...More
Thank Anthony C
Response from IHGService, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 7 November 2017
Hi Anthony C!
It is always good to hear from one of our valued guests like yourself. Thank you so much for your appreciation for our housekeeping staff's service. I'm very sorry to learn though about your dismay on our Front Desk staff, food options,...More
Stayed for one night, expensive for a dark, dank room which needed a good clean. The toiletries in the bathroom were half full !!! Gym was small and very hot, no water in the cooler. Couldn't switch off the air-con unit in the room, this...More
Thank Michaela F
Response from IHGService, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 16 October 2017
Hi Michaela F,
Thank you for sharing your thoughts about our hotel. We rely on guest feedback as this will allow us to improve wherever possible. Our hotel is committed to providing our guests with the highest quality services and facilities and I regret to...More
Extortionate but essential booking made via Booking.com. Six of us travelling together. The receptionist could only find two rooms. Managed to get Booking.com and the receptionist to talk. Both blamed each other but eventually they managed to figure out five of the bookings. No apology...More
Response from IHGService, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 11 October 2017
Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. I am very sorry to hear about your experience while staying with us. We strive to leave our guests with a positive lasting impression...More
USD 101 - USD 314 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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