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All reviewsnew hampshirepool and hot tubbeds pillowsmexican restaurant next doorparking lotthree night stayfree breakfast in the morningpancake makerbreakfast offeringstwo nightsawesome stayking size bedgreat propertymodern amenitieslakes regioneasy accessclean room
My wife and I stayed here once before, however, now that a rehab is in progress, our room was even better and nicer. The entire hotel looks new and is in great shape. The entire staff are friendly and helpful. Very good place to stay....More
Awesome place to stay. Outstanding staff! First Class and Professional. Breakfast was great with a nice variety. Excellent check in and check out. My bill was totally accurate. The most genuine and sincere staff I have seen in a long time. Kevin, and his staff...More
Room was moderately clean, they could pay much better attention to detail. Beds have a plastic mattress cover that makes noise every time you move. The AC unit was LOUD. Like really really LOUD. The lighting in the bathroom is poor. The evening Front Desk...More
1 Thank Conikazi8
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites RochesterResponded 29 March 2016
Thank you for leaving a review about your stay with us. We are happy that you were satisfied with the service level of our front desk staff. However, we would like to express our apologies for the inconvenience caused by our air-conditioning and...More
After being in Boston for a couple of nights for business, we wanted to find a central location that we could get to the Maine coast and also to northern Vermont and New Hampshire easily for fall colors. This hotel was clean, quiet and friendly....More
We had a wonderful experience at this hotel. Our Room was very large and clean and updated, the bed and pillows were super comfortable, the full breakfast was amazing, and the folks were all very helpful, especially the woman who prepared the breakfast. We would...More
Response from stephaniejjordan | Reviewed this property |
We stayed at this property once, but have stayed in many other Holiday Inn Express properties. When we stayed at this hotel, we had a fridge, but we also had a junior suite. The other times when we just had a standard... More
We stayed at this property once, but have stayed in many other Holiday Inn Express properties. When we stayed at this hotel, we had a fridge, but we also had a junior suite. The other times when we just had a standard room, we did not have a fridge.
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"Even though the rooms face the "highway", good insulated windows block out the noise."