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Holiday Inn Express Hotel & Suites Rochester

164 reviews
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Traveller (10)
Room & Suite (24)
Dining (7)
Overview
  • Excellent54%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“new hampshire”(14 reviews)
“beds pillows”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2.5 Star Hotel
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Reviews (164)Write a Review
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All reviewsnew hampshirepool and hot tubbeds pillowsmexican restaurant next doorparking lotthree night stayfree breakfast in the morningpancake makerbreakfast offeringstwo nightsawesome stayking size bedgreat propertymodern amenitieslakes regioneasy accessclean room
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31 - 35 of 161 reviews
Reviewed 3 July 2016 via mobile

Run down - we booked via Expedia and didn't see the smoking room designation. In MA all rooms are smoke free so we didn't think about it. The entire 3rd floor reeked of smoke and so did our room. They refused to move us -...More

Thank Tucker M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites RochesterResponded 18 July 2016

Dear Tucker M, Thank you for submitting your review. I am pleased to note your positive feedback about the easy parking at the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value,...More

Reviewed 28 June 2016

The secretary was nice. The hotel is so clean and elegant. Our rooms were ready, neat and clean. The beds were very comfortable and everything just seemed so smooth. The complimentary breakfast was very good and there were plenty of options. Definitely going back whenever...More

Thank Julyano S
Reviewed 16 June 2016

Went for wedding. Stayed in Executive Suite with 4 people. It had a decent size living room, separate Bedroom and nice bath. Breakfast offerings were good - eggs, bacon, pancakes, fruit, yogurt and juices - all FREE. Great value for price. New shopping center across...More

Thank racerx3
Reviewed 11 June 2016

My girlfriend and I were traveling with my 4 year old soon to visit family in Maine for the weekend. We are platinum members with IHG so we called in the morning to see if we could be upgraded. We had originally booked a two...More

1  Thank 719williamr
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites RochesterResponded 26 June 2016

Dear 719williamr, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you....More

Reviewed 25 May 2016

We stayed here just before our move to PA. Great room, friendly staff, and close to some really nice restaurants. Kind of surprised that there was no mini-fridge but not a big deal. Since we travel with our pet, we had to have a pet...More

Thank Daddagreat
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
USD 104 - USD 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 104 - USD 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (24)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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RickHTraveler
21 January 2016|
AnswerShow all 4 answers
Response from Remm001 | Reviewed this property |
Our room had a microwave and small fridge.
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TasteBites
25 August 2014|
AnswerShow all 2 answers
Response from stephaniejjordan | Reviewed this property |
We stayed at this property once, but have stayed in many other Holiday Inn Express properties. When we stayed at this hotel, we had a fridge, but we also had a junior suite. The other times when we just had a standard... More
1
Vote
Room Tips
"Even though the rooms face the "highway", good insulated windows block out the noise."
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"Make sure you check the room for smoke smell before going up."
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"the ground floor is excellent for handicapped individuals although all floors are accessible by elevator."
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"The rear rooms overlook a stream. The windows open so you can get fresh air."
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