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Sheraton Portsmouth Harborside Hotel

2.2 km from Portsmouth centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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250 Market Street, Portsmouth, NH 03801
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Breakfast for 2 Included
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1,193 Reviews from our TripAdvisor Community

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Showing 1,169: English reviews
Reviewed 19 October 2014

I had a great time at the 4 Points Sheraton in Phila and Pittsburgh North but the one here in Portsmouth NH is horrible. I got here and they put me far away from the elevator because of my service dog and you both did not do that. Then that was one with a king size and I needed two...

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Helpful?
Thank serounw
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear SerounW, Thank you for your candid feedback regarding your recent experience at the Sheraton Portsmouth. I am sorry to hear that your stay was not up to par. This is not a typical of an experience at our hotel. Please feel free to call me at 1-603-431-2300 to discuss this matter further. Sincerely, Alexander Fisher Guest Experience Manager

Reviewed 17 October 2014

I want to congratulate John from the Sheraton Harbor Side Hotel, in Portsmouth NH, for the phenomenal customer service experience he gave me with a single conversation. I was there for four company day conferences that allowed a rough hour break before dinner. I had a couple questions the area and needed a favor, so I went to the front...

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Helpful?
Thank Martin R
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear Martin R, Thank you for your great review regarding your recent stay here at the Sheraton Portsmouth. I am glad that John provided you with some great service. I hope you will join us again soon. Sincerely, Alexander Fisher Guest Experience Manager

Reviewed 16 October 2014

Please be aware that there is a salt factory right across the hotel that makes a loud noise from 5 am, so I guarantee you will wake up at 5, And if you try to complain or ask for a room change to front desk manager "Alexander Carr", she will give you all kind of lies and tell you that...

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1Thank ari g
Concord, New Hampshire
Reviewed 16 October 2014

Unfortunately this hotel stay was not a great experience. Check in is guaranteed for 3pm. We were given our room keys at 7pm. We were told to go have dinner and the front desk would call us. We never received a phone call and we only knew our room was ready because we checked in at the front desk again....

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1Thank triptaker46052
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear Triptaker46052, Thank you for your feedback regarding your recent experience at the Sheraton Portsmouth. I am very sorry you did not have a good experience. It is clear we felt short of your expectations. This is not a typical Sheraton experience and would welcome the opportunity to discuss this. Please feel free to contact me so we may discuss...

Watkinsville, Georgia
Reviewed 15 October 2014

Stayed here over the Columbus Day weekend. Hotel was busy, check in was efficient when we got there around 11pm but there was long lines every time we walked downstairs to go somewhere so keep that in mind, parking is extra weather you do it yourself ($15) or valet it ($18). Just valet it as the valet guys are really...

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Helpful?
Thank Riccojohn
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear RiccoJohn, Thank you very much for your review regarding your recent experience here at the Sheraton Portsmouth. I am glad you enjoyed the room and location. I apologize that the coffee was not up to par in the AM. We do our best to keep up with the high demand. We hope to see you soon back here at...

Reviewed 15 October 2014

We stayed here for our anniversary tied in with a wedding at the hotel. I can't say enough about how wonderful the service was along with the beautiful suite to which we were upgraded. Micah Craft, Guest Loyalty Manager along with the entire staff (Jeremy in valet/bell service especially) made us feel incredibly welcome and special. It was an easy...

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Thank GreekPastriesBaker
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear GreekPastiresBaker, Thank you for the stellar review regarding your recent experience here at the Sheraton Portsmouth. I am glad Micah was able to take care of you and upgrade you to one of our best suites and that our staff was friendly and accomdating. It seems as if you enjoyed our close proximity to the downtown. Please come join...

New York City, New York
Reviewed 13 October 2014

I am staying here with my friends from San Diego and I was impressed by the warm welcome of the staff starting from the valet attendant to the front desk. John had been very helpful at the reception. Sarah at the Tavern was amazing. She's so professional.

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Helpful?
Thank Amy G
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear Amy G, Thank you very much for the positive review regarding your recent experience here at the Sheraton Portsmouth. I'm glad that valet, john and sarah were able to meet all your requests and exceed your expectations. We do pride ourselves on having a very friendly and accomodating staff. We hope to see you back soon here at the...

Reviewed 11 October 2014 via mobile

I woke up in the morning with noise from . a factory working right across the hotel that begun working around 5 am. And when I went down tipo asked them to stop. They told me that this is there job and they don't care that people sleep across the street And staff did nothing to acomadate me

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Helpful?
1Thank Angie S
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear Angie S, Thank you for providing feedback regarding your recent experience here at the Sheraton Portsmouth. I am sorry that the outside noise disturbed you for your stay. If you plan to return please let us know so we can put you away from any noise that may occur on the street. We hope to see you back here...

Emerson, New Jersey
Reviewed 7 October 2014

Picked this for the location. easy to walk everywhere from here. The staff is really really nice!! That was by far the best thing about the place and lets be honest if the staff is bad it doesn't matter how nice a room is. The room was fine, nothing mind blowing, just what you would expect, The bed though was...

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Helpful?
Thank stacey w
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear Stacey W, Thank you very much for your feedback regarding your recent stay here at the Sheraton Portsmouth. I am glad that our staff was supberb and was able to accomodate all your requests. I apologize that the bed didnt seem up to par and there were loud guests near you. I am glad you were able to take...

North Conway, New Hampshire
Reviewed 6 October 2014

The location of this Sheraton is perfect; walking distance to everything. However, we are Platinum members, made our reservation about 3-4 weeks previous, and were given a room on the second floor at the far end of a hallway, quite a distance from the elevators. The room (254) was an awkward shape; difficult to even describe. It was described as...

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Thank thursday_12
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear Thursday_12, Thank you very much for your feedback regarding your recent experience here at the Sheraton Portsmouth Harborside. I am glad you were able to take advantage of our close proximity to all that Portsmouth has to offer. I am saddened to hear that your room was not up to par. I am glad our staff was able to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 

Additional Information about Sheraton Portsmouth Harborside Hotel

Address: 250 Market Street, Portsmouth, NH 03801
Region: United States > New Hampshire > Portsmouth
Price Range: $168 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portsmouth Harborside Hotel staff and other travellers.
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Questions? Get answers from Sheraton Portsmouth Harborside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5