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North Conway Grand Hotel

Traveller (303)
Room & Suite (74)
Pool & Beach (25)
Certificate of Excellence
Certificate of Excellence
Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Full view
59Somewhat walkable
Grade: 59 out of 100
24Restaurantswithin 1 km
8Attractionswithin 1 km
Reviews & more
100Room tips
Traveller rating
  • 608
  • 515
  • 267
  • 100
  • 84
Time of year
Traveller type
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  • English
Popular mentions
My husband and I stayed here Christmas Eve thru Wed. We had such an awesome time! Had dinner on the Eve at Vito Marcello 's which we highly recommend and Xmas dinner at Stonehurst Manor which was very good also. Rhe hotel is clean and staff is very friendly! The outdoor pool
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I will preface this with we love this place because it is conveniently located, the price is great, the breakfast is unbeatable and we will continue to stay here so long as the kids still want to go to the Polar Express...We stayed most recently as 12/20/2018. We had a 4th-floor
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Response from srnhg, Manager at North Conway Grand Hotel
Responded 2 weeks ago
Thank you for being a repeat guest at the North Conway Grand Hotel. We appreciate your patronage. We are sorry for the issues you experienced with your guest room accommodations. We will be addressing your concerns with the manager of the hotel and apologize for your inconvenience. We hope to you welcome you back to the hotel if your travels bring you back to North Conway.
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Went there for our anniversary as we had done a couple of times in the past. Rooms were dated, pool not really heated like it had been in the past. Front desk check-in and check out went very smoothly. Probably the last time we stay there. It is close to the outlets but
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Response from srnhg, Manager at North Conway Grand Hotel
Responded 2 weeks ago
Thank you for taking the time to share your feedback with us. I am disappointed to see that we failed to meet your expectations. We do hope you give us another opportunity to share a more positive experience with you soon.
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We stayed here for 1 night on our way home from vacation.the room was clean, comfortable and quiet. We enjoyed the pool, hot tub clean and fire pit. They are located walking distance to many shops and eateries. I would visit again.
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Response from srnhg, Manager at North Conway Grand Hotel
Responded 2 weeks ago
Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are thrilled you enjoyed your stay with us. We hope to see you again soon!
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The location can't be beat, right next to the shopping center (however, it feels like you are IN the shopping center) so it doesn't feel like in the mountains or whatever. Staff was helpful and efficient. The room was fine, but the facility itself is just a little outdated. The
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Response from srnhg, Manager at North Conway Grand Hotel
Responded 3 weeks ago
We're pleased to read that our central location fit the bill for you and appreciate your positive remarks about our hotel and staff. It's unfortunate you've noticed a decline in the condition of the lobby. We care about the comfort and satisfaction of our guests so we'll address your concerns with the appropriate members of our team, so we may improve moving forward. We hope to welcome you back soon.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Photo provided by managementNorth Conway Grand Hotel
What are the pool hours?
Good question.....not sure
0 votes
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I didn't eat there after 7pm so can't really answers your question. If I were you I would contact the hotel directly. Have a great trip.
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Yes it was a 4 points by Sheraton
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Is the hotel pet friendly?
Dear Guest, Unfortunately, we are not pet friendly. Thank you. Kind Regards, North Conway Grand Hotel Reservations
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Does this hotel offer room service ?
i believe it does, but i didnt use it. did however see tray outside doors!
1 vote
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"I guess check the bed, pull the blankets and sheets back - To see if there are remnants that don't belong to you."
"Pick one by the outdoor heated pool and large heated hot tub!"
"Stay away from elevator areas for quietness"
"Try to avoid rooms across from the elevator."
"Face the fountain"
USD 102 - USD 310 (Based on Average Rates for a Standard Room)
grand hotel north conwaynorth conway grand hotel
United StatesNew HampshireWhite MountainsConwayNorth Conway
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