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Hilton Garden Inn Manchester Downtown

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Traveller (124)
Room & Suite (77)
Dining (15)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“baseball field”(101 reviews)
“fisher cats”(61 reviews)
“watch the game”(33 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Offers from Hilton Garden Inn Manchester Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Manchester Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (924)
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All reviewsbaseball fieldfisher catswatch the gamepatio restaurantleft fieldhome runminor leaguegreat hotelfree shuttleshuttle servicenew hampshireelm streethot tubbreakfast buffetbusiness tripfront desk staffnice stay
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191 - 195 of 908 reviews
Reviewed 4 October 2016 via mobile

At 5:10 PM, I entered the restaurant Pavilion or newly named The Garden Grill and Bar. At that time there was only one staff member working behind the bar. When I asked if the restaurant was open, I was told that they open at 4:30...More

Thank Lordcss
Response from MandyKeane, Front Office Manager at Hilton Garden Inn Manchester DowntownResponded 13 October 2016

Thank you for taking the time to share your experience. I am happy to hear that you enjoyed your meal and we hope you will visit us again for dinner.

Reviewed 2 October 2016 via mobile

I thought it was a very nice room and facilities. Pool/hot tub patio that overlooked the ball field. What put it over the top was the breakfast in the morning which I paid for. Top notch food and staff. Really good and left me impressed...More

Thank Thomas E
Response from MandyKeane, Front Office Manager at Hilton Garden Inn Manchester DowntownResponded 4 October 2016

I am so happy to hear that you enjoyed breakfast, we have a great breakfast cook and I hope you were able to try his famous banana bread! Thank you so much for taking the time to write about it, we appreciate the feedback.

Reviewed 2 October 2016

This Garden Inn is right next to SNHU and the local minor league baseball stadium. It's a very nice Garden Inn. Very friendly staff, nice lobby and breakfast area. Gym a little wimpy like most Garden Inns, but ok for a travel workout.More

Review collected in partnership with Hilton Garden Inn
Thank Chris F
Response from MandyKeane, Front Office Manager at Hilton Garden Inn Manchester DowntownResponded 4 October 2016

Thank you for choosing Hilton Garden Inn, Manchester. I am happy to hear that you found the staff friendly and the lobby welcoming. I'm sorry about the wimpy gym, did you know that we partner with the local YMCA and that our guests can use...More

Reviewed 2 October 2016 via mobile

Things don't always go as planned, but it's how you react that matters. 1. Air conditioner problems....Matt in service to the rescue. Very polite and customer focused. 2. Chrissy at the front desk did the little things to make our stay comfortable and memorable 3....More

Thank Bill H
Response from MandyKeane, Front Office Manager at Hilton Garden Inn Manchester DowntownResponded 4 October 2016

Thank you kindly for the kind words about our staff. We pride ourselves on guest service so it is always a pleasure to be recognized by our guests! I will certainly share your comments with everyone and we look forward to welcoming you back in...More

Reviewed 30 September 2016

Very rude bartender and a weak manager who refused to help to resolve our problem and her poor attitude. Sad because the hotel, which overlooks the ball field is lovely. Food was good and meeting room was well equipped.More

Review collected in partnership with Hilton Garden Inn
Thank Kelly E
Response from MandyKeane, Front Office Manager at Hilton Garden Inn Manchester DowntownResponded 4 October 2016

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 152 - USD 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Manchester
#3 Family Hotel in Manchester
#4 Romantic Hotel in Manchester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 152 - USD 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Manchester
#3 Family Hotel in Manchester
#4 Romantic Hotel in Manchester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (124)
Room & Suite (77)
Dining (15)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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kkb333
28 March 2018|
Answer
Response from Troy S | Reviewed this property |
It's a traditional HGI breakfast. Hot foods like Bacon, Eggs, Omelets, Sausage, Pancakes, French Toast, oatmeal. Cold foods like yogurt, fruit, and cereal. Most all breads are available (bagels, toast, muffins, pastries... More
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FozAhm
19 July 2017|
AnswerShow all 3 answers
Response from saphireblack | Reviewed this property |
We used points for the breakfast but I'd eat somewhere else if u were you.
1
Vote
tlkmorins
27 December 2016|
AnswerShow all 4 answers
Response from MandyKeane | Property representative |
Hello and thank you for your inquiry. Yes our shuttle does drop off and pick up at the Mall of NH. The shuttle hours are Monday - Friday from 4am - 11am and then 3:30pm - 11:30pm. Saturday from 9am - 11:30pm, and Sunday... More
0
Votes
Room Tips
"Ask for Ball Field View"
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"To get a good view of the field, pick an odd number room on the fourth floor or higher."
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"I would choose a top floor facing the ball field."
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"Try a baseball field view"
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