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Baymont Inn & Suites West Lebanon

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458 Reviews from our TripAdvisor Community

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Showing 454: English reviews
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Saint Johnsville, New York
Reviewed 5 days ago NEW

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank davidhY5828YR
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Mnichovo Hradiste, Czech Republic
HOTEL’S FAVOURITE REVIEW
Reviewed 21 August 2016

I've stayed there many times and it's always been great. Since it's up a little farther on the Airport Rd. it's much quieter and away from the busy strip of traffic and malls; but still only a minute away. Staff have always been helpful, make great chocolate chip cookies, and the rates are totally fair.

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1Thank jonh424
About Hotel's Favourite Review
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Mr. jonh424 Thank you so much for your kind comments and review regarding your most recent stay with us. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We are all looking...

Concord
Reviewed 13 March 2017

OK - this is not a "destination" motel, but for a reasonably priced motel to rest your head while you have a loved one close by in the Dartmouth-Hitchcock Hospital, it worked for us. The elevator smelled of smoke, but the room did not smell, and the room and bath were clean. The help was considerate, and kind. Breakfast was...

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Thank Tom03301
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Tom03301, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated!...

Saint Louis, Missouri
Reviewed 10 March 2017

My room was on the top floor and even though it was below 30 degrees outside at night, the room remained hot even after turning the heat down low. I had to open a window to get the room below 74 degrees. At the time of my stay, both drink vending machines were out of order. Even though I had...

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Thank PMAC297
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear PMAC297, Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. I do thank...

Newport, Vermont
Reviewed 26 February 2017

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Thank U1458NVstevens
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Medfield, Massachusetts, United States
Reviewed 25 February 2017

We inadvertently booked a smoking room which is definitely our fault but to be honest I didn't realize hotels still had smoking rooms. Plus it must have been a smoking wing or hallway because the entire floor wreaked of smoke. We tried to get a different room but there were no nonsmoking rooms available. On top of the clouds of...

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Thank Kathleen D
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Kathleen D, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking rooms, it does occasionally happen and I hope you’ll accept our sincerest apologies for the smell of smoke that you experienced. Your voice is...

Portsmouth
Reviewed 13 February 2017

Chose this hotel due to family and pet friendly reviews. Basic but affordable with a nice staff. The location is going through renovations but rooms were clean and comfortable.

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Thank Brandtdev
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Brandtdev, It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We...

Lebanon, New Hampshire
Reviewed 3 February 2017

Room was clean, quiet and convenient. Mid week rate above $100 in the Upper Valley was a little higher than normal. King room on the corner was super quiet.

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Thank cindybD5147BD
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear cindybD5147BD, Thank you for your kind comments and review regarding our high standards of cleanliness and you found our location to be convenient. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We are very happy to learn that your...

Reviewed 8 January 2017

The lobby was inviting, the clerk friendly. I booked for 3 nights. BUT THEN!! About half the ceiling tiles in the hall were missing. That should have been my first clue to leave. Upon entering my room, 106, I noticed the wallpaper border was hanging in several places, not torn away. The outlet behind the tv stand was missing its...

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Helpful?
Thank Stephen L
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Stephen L, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.

North Branford, Connecticut
Reviewed 4 January 2017

Review collected in partnership with Baymont Inn & Suites
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Thank josephaI3005QV
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites West Lebanon

Address: 45 Airport Rd, Lebanon, NH 03784-1682 (Formerly Airport Economy Inn)
Region: United States > New Hampshire > Lebanon
Price Range: $110 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites West Lebanon 2*
Number of rooms: 56
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Also Known As:
Baymont Inn & Suites West Lebanon Hotel West Lebanon
Baymont Inn And Suites West Lebanon
Baymont Inn West Lebanon
Baymont Hotel West Lebanon
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites West Lebanon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your beer and join the curb sitters”
timc991, 25 May 2016 | Read review
“Go to some other place”
dparent16, 19 Apr 2016 | Read review
“Rooms on Airport Road side are quieter but other side not bad.”
779deant, 15 Oct 2015 | Read review
“The Wi-Fi was weak and hard to connect.”
NEnglandTraveler, 17 Jan 2015 | Read review
“choose a room on a non smoking floor. Hold your nose in the elevator.”
371elysek, 24 Dec 2014 | Read review
5 of 5