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Holiday Inn Express Keene

220 reviews
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Traveller (28)
Room & Suite (27)
Dining (8)
Overview
  • Excellent40%
  • Very good39%
  • Average15%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(35 reviews)
“room was clean”(20 reviews)
“cinnamon rolls”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Keene
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)Write a Review
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All reviewsfront deskroom was cleancinnamon rollssecond floorwould definitely stay here againpleasant staffone night staycoffee makercollegedowntown
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91 - 95 of 218 reviews
Reviewed 25 April 2014

Pleasant woman at check in, room was clean and quiet, bed was comfortable and complimentary breakfast was very good. What more are you looking for? My wife, daughter and I were in town for orientation at Keene State as my daughter is attending next year....More

Thank CapeCodOsterville
Response from Colwen_MGMT, General Manager at Holiday Inn Express KeeneResponded 28 April 2014

Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. We're pleased to hear that you and your family enjoyed your stay and that we've earned your recommendation. We look forward to hosting your future visits...More

Reviewed 30 March 2014

I recent stayed here for five nights. I was pleasantly greeted and the room was comfortably furnished. The television in my room was not working properly, very dark picture. The first morning i asked to have it replaced or fixed. When I returned that evening...More

Thank 235KenB
Response from James P, General Manager at Holiday Inn Express KeeneResponded 31 March 2014

Dear 235KenB, Thank you for your review. I am very delighted to hear that your experience during check-in as well as your room presentation were pleasent. I am however, disappointed to hear the challanges that you faced while you stayed with us in regards to...More

Reviewed 10 March 2014

While taking a trip to Syracuse New York my family and I Stayed here. The rooms were very clean and spacious and the hotel was in excellent condition. I attend college in Durham and accidenteft my ID at the hotel. The manager was so kind...More

Thank brandonn_mcc
Response from Colwen_MGMT, General Manager at Holiday Inn Express KeeneResponded 10 March 2014

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. I'm happy to hear that you and your family enjoyed your visit and that we were able to recover your ID for you. We're happy to help! Thank you for...More

Reviewed 6 March 2014 via mobile

My family and I stay here a few times a year. (our eldest daughter attends school nearby) While all of our visits have been pleasant - clean room, nice pool, great breakfast - our visit this past weekend was an example of exemplary customer service....More

Thank DarraD9225
Response from Colwen_MGMT, General Manager at Holiday Inn Express KeeneResponded 7 March 2014

Thank you for your repeat patronage of our hotel and for the 5-star review of your most recent visit. I'm happy to hear that our staff helped to make a difficult situation a little easier for you and your family. Our number one priority is...More

Reviewed 5 March 2014

This hotel was not only very clean and comfortable but the entire staff at the location was very helpful and friendly. The breakfast provided at this location by Judy was FABULOUS.... good fresh hot food, great selection and a very clean seating area despite it...More

Thank Connie J
Response from Colwen_MGMT, General Manager at Holiday Inn Express KeeneResponded 6 March 2014

Connie, Thank you for your recent stay and for taking the time to review your experience. I'm happy to hear that you found our hotel to be clean and comfortable and our staff to be friendly and helpful. I will pass your compliments along to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Tennis Court
Indoor pool
Details
Price range
USD 106 - USD 197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 106 - USD 197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (28)
Room & Suite (27)
Dining (8)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
kelleymoss
12 February 2016|
Answer
Response from pkibbee | Reviewed this property |
It depends on what site you booked it. I usually book on a site that lets me cancel with no fee in a couple of days before arriving. Read the print on the site where you reserved.
0
Votes
C C
15 June 2015|
Answer
Response from HIE-Keene | Property representative |
Hello, That is a great question! We allow up to two (2) pets per night per room. There is a $25 non-refundable charge per night, per room. The maximum weekly pet fee is $100. We do ask for everyone's safety that owners... More
0
Votes
Room Tips
"Second floor more quiet"
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"My room was only loud due to location, first floor. The hotel in general was quiet."
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"Ask for a first floor room, While a bit noisy (upstairs guests) it's close to amentities"
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"2nd floor is quieter I believe"
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