We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskroom was cleanwithin walking distancestate houseconvenient locationhotel restaurantnice hotelpleasant staycapitol buildingstayed for one nightstaff was friendlyshort drivenew englandhighwayinnspillowsrates
Very nice staff. A bit dated when it comes to the technology in the room. My remote was limited. After the first call, I didn't bother again. The menu button did not work. The sound didn't work on multiple stations (wouldn't increase volume).
Response from IHGService, Guest Relations Manager at Holiday Inn - Concord DowntownResponded 3 November 2017
Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your kind regards toward the level of service rendered by our hotel staff members including our location serving its purpose for your travel needs,...More
The rooms were spacious and had everything that you would expect. The hotel seemed to be newer/recently updated and is a great downtown location. Traffic around the area is easy to navigate and there are many cool stores, cafes, shops, restaurants and bars within easy...More
We didn't have any serious problems. One day we were with toilet paper because the cleaner forgot to restock us, but nothing more serious than that. The bedding was a little plasticy, but livable. The location was good, an easy walk into town. We would...More
Conveniently located 1 block from the capitol building and all of the Main Street attractions. Rooms were clean & up to date. It appeared that they were undergoing some renovations so I can imagine it will only get better.
Not clean and very run down. Renovations are underway and much needed. Lobby staff was excellent, cleaning staff was unprofessional. Would not stay here again. I'm a Marriott member and only stayed because work set the conference up here. Was looking forward to see how...More
2 Thank njohnson1192
Response from IHGService, Guest Relations Manager at Holiday Inn - Concord DowntownResponded 7 September 2017
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in...More