Reported heat was not working and the was no one on duty to look at the problem. Front desk girl came up to check it just to say it was blowing out cold air while heat settings were on. She offered blankets. Hotel was fully booked so there were no more rooms. Freezing cold…
Spent the day skiing at Pat's Peak with friends. Best Western Concord was an easy drive from the mountain and restaurants are barely a 5 min drive. We picked Best Western for price, location and pool facilities. The kids enjoyed playing the pool while the adults rested their…
The place is Nice , Clean , friendly employees, fair price Great place to stay. I have stayed the a few times while in town for business. It has been consistently good! The front desk people are especially kind to deal with.
When I walked into my room, it was small for 2 queen beds. We did not have much space at all. When I checked the beds, as I always do, I found a booger on one of my pillows. The beds were newer and they did not have any stains. The rest of the room was clean. The hot tub is…
The staff at front desk were great. They took great care of my family and the guest service was awsome as they cleaned room and got us all we needed for our stay to make very enjoyable. Breakfast was always fresh and delicious
"If you arrive at night, bring a flashlight to see enough to turn on room lights."
"I would appreciate being close to an exit or entrance"
"ask for a room opposite I 93"
"Top floor away from ice machine and elevators."
"Avoid first floor rooms."