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Montbleu Resort Casino & Spa

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Montbleu Resort Casino & Spa
Montbleu Resort Casino & Spa
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262 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Reviewed 4 January 2017 via mobile

I certainly enjoyed my stay at Montbleu. The hotel is trendy and close to the slopes! Free garage parking and super friendly and helpful staff at check in. -Rooms- We got the double queen bed and comes with a huge bathroom. Super clean and modern. Stayed here for night but great for a quick stay.

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Thank Amanda N
Los Angeles, California
Reviewed 3 January 2017

Hotel location is close to shops and sights seeing i.e. Gondola ride and ferry ride in Zephyr Cove. Staff are accommodating and helpful. Building is well maintained and painted for remodeling. There are two parking lot one covered and the other is open for guest. It's confusing to navigate to my rooms, I guess the bldg. itself is poorly designed....

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3Thank S0lange13
Orlando, Florida
Reviewed 31 December 2016

Full review below but the highlights are: - Terrible customer service and hospitatility - Terrible housekeeping and cleanliness - Major lack of staff knowledge - Paying a massive price for a 2 star hotel To the hotel: Your hotel has a lot of work to do on training your staff to be knowledgable, helpful and respectful of peoples time and...

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2Thank Jamie C
Gilroy, California
Reviewed 31 December 2016

Stayed for 3 nights with our grandkids. I can't even begin to tell our experience with the cleaning service at this so call resort. Just one detail: my granddaughter got sick and threw up. Even after begging the cleaning service to change the sheets they had a nerve just to straighten them and leave. My husband washed the sheets and...

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2Thank _koromanb
San Francisco, California
Reviewed 30 December 2016

We have stayed here many times but this was the first since last ski season. We booked 2 rooms, 1 king and 2 queens. We ended up with both being 2 queens. Not a big deal bit indicative of the lack of service. What really got me was they failed to mention that their new policy requires you to put...

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2Thank corycov
Los Angeles, California
Reviewed 29 December 2016

If it wasn't for Andrew at the front desk, who did a great job at trying to right out stay, this review would have been a 2. Why he isn't managing the front desk is beyond me. My wife and I booked one night here in a Sierra Suite, while our friends booked one night in a regular room over...

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Thank PnSfromLA
Reviewed 28 December 2016

- Stayed 5 days in a suite and had to beg the cleaning service to come. - after 5 o'clock no one answers the phone in room service or the operator. Seriously. No one answers the phone after 5. Even the front desk. Worst hotel I have ever stayed at. Will NEVER stay at this hole again. TERRIBLE!!!!!! -

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2Thank Dallas A
Paso Robles, California
Reviewed 28 December 2016

If you want any level of customer service whatsoever, then this is not the place for you. They didn't bother to make up our room. We called several times and we're placed on hold instantly and they never picked up the call. Went to the front desk and was met by a flippant attitude. Asked for some fresh towels and...

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1Thank drtravishill
Singapore, Singapore
Reviewed 28 December 2016

Come only at a pinch!!! YOUR MILEAGE MAY VARY. Making a last minute decision to come ski at Heavenly/Tahoe during Christmas/NYE week meant that only Montbleu Resort was available. Rates were reasonable ($200 initially... up to $400 for NYE), but little else was. + CVS nextdoor, and Heavenly gondola 10m walk away + toilet is nice, shower is wonderful +...

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Thank Danielnjoo
Sacramento
Reviewed 28 December 2016

I stayed three nights here with my two children for a skiing vacation. No one told us anything at the time of check in, but when we asked the next day why our room had not been cleaned, they told us they didn't have enough maids. There was no maid service the entire time we spent in the hotel. We...

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1Thank pulidoc

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Montbleu Resort Casino & Spa

Address: 55 Hwy 50, Stateline, NV 89449 (Formerly Caesars Tahoe)
Region: United States > Nevada > Lake Tahoe (Nevada) > Stateline
Price Range: $113 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Montbleu Resort Casino & Spa 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Montbleu Resort Casino And Spa
Montbleu Hotel Stateline
Montbleu Lake Tahoe
Montbleu Resort Casino & Spa Lake Tahoe (Nevada)/Stateline
Hotel Style:
#3 Spa Hotel in Stateline
#3 Luxury Hotel in Stateline
#3 Casino Hotel in Stateline
#4 Romantic Hotel in Stateline
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Questions & Answers

Here's what travellers have asked, with answers from Montbleu Resort Casino & Spa staff and other travellers.
9 questions
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Questions? Get answers from Montbleu Resort Casino & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for the remolded rooms the 11 floor to the top for the best views lake side.”
 of 5 bubbles davidxxxooo, 14 Feb 2017 | Read review
“we had great views of Lake Tahoe on an upper floor”
 of 5 bubbles jazzybeth20, 11 Jan 2017 | Read review
“This hotel does catered for gambling and non-family friendly. There's lot of casino inside the hotel and less accommodation for kids.”
 of 5 bubbles S0lange13, 2 Jan 2017 | Read review
“pray your housekeeper cleans your room”
  • what I found behind the bedside table
  • had to call for toilet paper
 of 5 bubbles Danielnjoo, 27 Dec 2016 | Read review
“Dirty hotel”
 of 5 bubbles hookerkristina2612, 21 Nov 2016 | Read review
5 of 5