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Best Western Plus Boomtown Casino Hotel

PricelineUSD 82*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 90*
USD 82*
Great Deal
USD 83*
USD 83*
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Best Western Plus Boomtown Casino Hotel
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3,296 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Boomtown Casino Hotel
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Showing 3,291: English reviews
Veneta, Oregon
Reviewed 14 March 2017

I booked a suite with balcony room, we showed up early to check in, and was told our room was not ready. We told them we would have lunch and gamble a bit, then check in. Check in was at 4, we went to check in at 3. We go up with the keys and went to the room assigned,...

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Helpful?
1Thank Rhonda J
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write a review about your stay. Your feedback is very valuable to us and it helps our continuous improvement. I am very sorry the room with a balcony that you have reserved was not available at check in. We are currently remodeling most of our suites, I apologize for this...

Reno, Nevada
Reviewed 12 March 2017

I drove approximately 60 miles out there to have a great time. I went there because i was comparing the casinos and it looked like the best deal until my fiance and I went and got the players card and it was not the deal we thought we were going to be getting. the $25 free slot play was not...

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Helpful?
Thank sjoanna056
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear guest, Thank you so much for taking time to review your recent experience! Your opinion is highly valuable to us. I am very sorry to hear about the difficulties you have had with the promotion. In order to get $25 on us, you have to lose $25. Please make sure you have your player's club card in the machine...

Meridian, Idaho
Reviewed 11 March 2017

The BEST place to stay in that area!! ..wiil stay here every time I am headed to Calafornia .... will be back in 3 dayes and I am looking forward to a nice two days of rest ... thank you for a great experance!!

Review collected in partnership with Best Western
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Helpful?
Thank Mike B
San Francisco, United States
Reviewed 9 March 2017

If you're passing through Reno and don't want to stay downtown, Boomtown is a great option. It isn't obvious, but Boomtown is a Best Western property. They are currently renovating many of their rooms, and I suspect that soon Boomtown will be a top-notch property. I stayed in a room with a king bed that was smaller than your average...

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Helpful?
Thank Anna_E_Hiller
Truckee
Reviewed 8 March 2017

This hotel is less than 20 miles form our home and when interstate 80 closed due to weather we stayed at this hotel. It is very nice and comfortable with several dining options, bars and a casino and the price is very reasonable Highly recommend this as a place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank craigpJ8954NW
Stockton, California
Reviewed 7 March 2017

We needed a place to enjoy our being stuck in reno. From the road closures. The food was exellent the service was very perfessional. And we enjoyed the rooms. The whole family loved petes coffee. Mels dinner we slept wonderfully

Review collected in partnership with Best Western
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Helpful?
Thank K3847YArobertl
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for an outstanding feedback! We appreciate your kind comments! We are very excited to hear you have had an amazing time staying with us! We are grateful for the opportunity to serve you and are looking forward to your future visits! Warmest regards,

West, United States
Reviewed 7 March 2017

Hotel remodel is fantastic, food is great at all the restaurants and buffet. Staff is one of the friendliest I've ever encountered. Table gaming was a little weak this trip as they had to close early both night I was there. If your a slots only kind of player, this is no issue for you. Bring your own pillow!! The...

Review collected in partnership with Best Western
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Helpful?
Thank michaelyZ9971CC
Elk Grove, California
Reviewed 4 March 2017

You get what you pay for! The staff was nice and courteous. The room wasn't clean when we got there. There were hairs in the bathtub and marks in the toilet. Although the towels were changed daily, the bed made, and the trash emptied, nothing else was done. There was absolutely no cleaning. Not even wiping out the sink. I'm...

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Helpful?
1Thank TallDrinkTraveler
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write a review about your stay. Your opinion is highly valuable to us and it helps our continuous improvement! I am very sorry to heat the cleanliness of the room and maid service was not up to our standards. I can assure you the situation was unusual and unacceptable. I...

Citrus Heights, United States
Reviewed 2 March 2017

We get our rooms comped at Boomtown every month with our rewards cards. We enjoy staying there and like that it's not a big fancy hotel chain. The Staff are friendly and welcoming! Each time I stay, I do find something in the room that needed attention, i.e. not 100% clean, dirty coffee pot, etc. Though, the Staff are very...

Review collected in partnership with Best Western
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Helpful?
Thank 251jeannies
Lafayette, California
Reviewed 1 March 2017

We stayed at the Boomtown years ago when our college age kids were just becoming teenagers. The kids loved the entertainment zone, but the hotel was run down and the pool had been closed. We resisted coming back, but we saw that they had become a best western property, we came back. Couldn't be happier, the rooms are upgraded and...

Review collected in partnership with Best Western
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Helpful?
Thank williamwU1899BP

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The newly renovated 316 guest rooms at the Best Western Plus(R) Boomtown Casino Hotel have plenty of space for rest and relaxation, featuring mountain and valley views. The rooms offer Serta(R) pillowtop beds, flat screen televisions, Wi-Fi access, a fridge, coffee makers and a microwave along with spacious bathrooms. All the casino action, entertainment and restaurants are just steps away. Great restaurants on-site include the new Steakhouse, Mel's Diner, The Famous Lobster Buffet, Market Fresh Deli, Baja Mexican and Peet's Coffee. There is non-stop gaming, nightly live entertainment, an indoor and outdoor pool, family fun center and clean and comfortable rooms are everything visitors need for a fun and relaxing stay. ... more   less 

Additional Information about Best Western Plus Boomtown Casino Hotel

Address: 2100 Garson Rd, Reno, NV 89439-8007 (Formerly Boomtown Hotel & Casino)
Region: United States > Nevada > Reno
Price Range: $91 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Boomtown Casino Hotel 2.5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Priceline, Orbitz, Travelocity, Hotwire, Ctrip TA, Expedia, Cheap Tickets, Cancelon and TripOnline SA so you can book your Best Western Plus Boomtown Casino Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Boomtown Hotel And Casino
Boomtown Nevada
Boomtown Nv
Boomtown Hotel Reno
Boomtown Hotel Casino
Best Western Plus Boomtown Casino Hotel Reno, Nevada
Hotel Style:
#7 Casino Hotel in Reno
#15 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Boomtown Casino Hotel staff and other travellers.
9 questions
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Sparks, Nevada
7 months ago
Apache Junction, Arizona
over a year ago
Chandler, AZ
2 months ago

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Questions? Get answers from Best Western Plus Boomtown Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North towers are my favorite”
, 24 May 2017 | Read review
“request mountain view, and not near ice or vending machines. Kids hang out there and its noisy all night.”
Chicad04, 24 Apr 2017 | Read review
“I was told by the Operator South Tower Rooms are recently renovated.”
W1136GDJLee, 11 Apr 2017 | Read review
“Choose North Tower”
amberrose42, 26 Mar 2017 | Read review
“Stay somewhere else.”
RhondaJ983, 13 Mar 2017 | Read review
5 of 5
Priceline
USD 82* /night
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TravelocityUSD 83
Orbitz.comUSD 83
CancelonUSD 90
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*Disclaimer
Prices are for 1 room, 2 adults
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