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The Sands Regency Casino Hotel

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The Sands Regency Casino Hotel
The Sands Regency Casino Hotel
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1,164 Reviews from our TripAdvisor Community

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Showing 1,144: English reviews
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Reviewed 5 days ago NEWvia mobile

For the money it's not a bad place to stay. It is run down and in need of renovation. The restaurants need help and Should Stay Open 7 days a week or why bother to stay there? The rooms really need to be freshened up!

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Helpful?
Thank 970alexanderp
Reno, Nevada, United States
Reviewed 6 days ago NEW

The room price was very reasonable and both the view and the room itself were above expectations. The hotel is a bit outdated but for the price and the different restaurants available, it was well worth the money. I would stay again.

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Helpful?
Thank CyoyoD
Chicago
Reviewed 1 week ago via mobile

From my early check-in to my late check-out, the front desk team -- especially Hedy and Mina -- happily said yes to all my requests. On a two-nights-comped visit, I stayed in a clean and comfortable room on the top floor of the Dynasty Tower and thoroughly enjoyed it. This place is old school and not all that fancy, but...

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Helpful?
Thank ramblegamble77
Dallas, Texas
Reviewed 2 weeks ago

We were in town for Street Vibrations Motorcycle Rally. We were within walking distance of all the activities which was a big plus for us! The room was great, the king bed was SO comfy. All the employees that we dealt with were 100% professional and helpful.

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Helpful?
Thank Marisol T
A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

We stayed for 2 nights and had a great time at the Sands. Really lively place with a fun pool party and friendly staff! Will be back again some day I am sure! The room was large and restaurants a plenty. Good food too.

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Helpful?
Thank A TripAdvisor Member
Carmel Valley, California
Reviewed 2 weeks ago

i had late arrival due to snow conditions. staff greeted me and made me feel comfortable. room was very clean and on the lower level as i requested. very pleased with the buffet and overall stay. i will recommend the Sands Regency to all my friends. i was also very pleased they allow well behaved dogs.

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Helpful?
Thank nickirestani
Sunnyvale, California
Reviewed 2 weeks ago

Had a great time. It started with Black Jack Tournament and ended with a Super Bowl Party. The room was very clean and well equipped. The Slots were very good to me. The Table games were at an good minimum bet,

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Helpful?
Thank MICHAEL A
Reviewed 3 weeks ago via mobile

Beds were not comfy at all. First room had water all over the bathroom from a leaky pipe. We were switched rooms and the staff was pleasant. The rooms are quite run down, and you really get what you pay for. Not sure what the standards are in Reno, but a new mattress and a deep clean would help immensely.

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1Thank Joshua D
Reviewed 3 weeks ago via mobile

My boyfriend was over charged $77. The rude attendants didn't honor my boyfriends promotion he received in his email. We brought attention to manager in the morning she refunded him $77 & gave me the "how was your visit" card. Very rude 2 attendants at front desk! Said no rooms available on our friends floor (friends saw empty rooms on...

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Helpful?
1Thank Heather P
Vallejo
Reviewed 4 weeks ago via mobile

We were snowed in and needed a cheap room to crash in forca couple of hours. This place is cheap and old. The first room didnt have a working heater so we switched rooms. The room was clean and spacious. Good enough for what we needed.

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Helpful?
Thank 667tianac

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Terrible's Sands Regency offers over 800 guestrooms, including the largest standard guestrooms in downtown Reno, and 700 non-smoking rooms. All hotel guests receive valuable food, beverage, and gaming offers and much more. On-site amenities include salon, wedding chapel, flower shop and ski/bike rental shop. ... more   less 

Additional Information about The Sands Regency Casino Hotel

Address: 345 N Arlington Ave, Reno, NV 89501
Region: United States > Nevada > Reno
Price Range: $43 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Sands Regency Casino Hotel 3*
Number of rooms: 836
Reservation Options:
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Also Known As:
The Sands Regency Hotel Reno
Regency Hotel Reno
Regency Hotel Sands
The Sands Regency Casino Hotel Reno, Nevada
Hotel Style:
#10 Casino Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from The Sands Regency Casino Hotel staff and other travellers.
16 questions
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Gresham, Oregon
10 months ago
4 months ago
Yucca Valley, CA
Moore, Oklahoma
9 months ago

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Questions? Get answers from The Sands Regency Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms give a great view.”
 of 5 bubbles CyoyoD, 21 Feb 2017 | Read review
“lower level”
 of 5 bubbles nickirestani, 8 Feb 2017 | Read review
“don't stay here, but if you must try to get a room away from the elevators (unless sleep isn't important to you).”
 of 5 bubbles Smith61, 22 Jan 2017 | Read review
“Mel's Diner is a must to dine if you're a HAPPY Days kind of person. So many memorabilia of 50's era.”
 of 5 bubbles thomaspX3910FF, 6 Dec 2016 | Read review
“higher floors have nice views of the mountains and city lights”
 of 5 bubbles SkateSand, 27 Nov 2016 | Read review
5 of 5