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03/12/2017 04/12/2017
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    Grand Sierra Resort and Casino

    2500 E 2nd St, Reno, NV 89595-1200
    (775) 473-0580
    Hotel website
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    03/12/2017 04/12/2017
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     9 people are viewing this hotel
    USD 99*
    USD 101*
    USD 101*
    Traveller (872)
    Room & Suite (288)
    Storyboard
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    Overview
    • Excellent55%
    • Very good28%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “bowling alley” (508 reviews)
    “summit rooms” (223 reviews)
    “driving range” (211 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Casino
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (14,362)
    There are newer reviews for Grand Sierra Resort and Casino
    See the most recent reviews
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    651 - 655 of 14,311 reviews

    Reviewed 24 August 2017

    My nephew had never been to Reno so I brought him to GSR telling him it is the best in Reno. When we checked in , we paid the extra 20.00 per night to be in a "NEWLY REMODELED ROOM", however when we got to...More

    Review collected in partnership with this hotel
    1  Thank kennethk848
    Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 1 September 2017

    Dear KennethK848: As a follow up to our conversation, please allow me to apologize for the inconvenience you experienced due to the condition of your guest room and the challenges with getting changed to another room, as what you described certainly is not indicative of...More

    Reviewed 24 August 2017

    We had a great experience at GSR. We stayed 2 nights over a Sunday-Tuesday, and declined the upgrade-for-a-small-fee to the brand new set of rooms, but still received a free upgrade to the Summit rooms for no charge (we didn't even have to ask -...More

    Review collected in partnership with this hotel
    Thank 97lacied
    Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 31 August 2017

    Dear 97lacied, Thank you for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed your end of summer trip to the GSR. We truly appreciate the excellent rating you have awarded us and...More

    Reviewed 24 August 2017

    Great place, love staying there!! The pool was lovely and the steak house was excellent. I went bowling andd enjoyed the shops. As a whole the experience was Grand haha!!! I would recommend all the facility has to offer to friends and family. Thank you...More

    Review collected in partnership with this hotel
    Thank Y5389EDdebbiec
    Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 31 August 2017

    Dear Y5389EDdebbiec, Thank you for taking the time to give the Grand Sierra Resort and Casino a 5-star review! We are elated to hear about your experience with our amenities and your host, Edye Kaplan. We have passed on your kind feedback to management so...More

    Reviewed 24 August 2017

    This hotel is perfect for adults and children! We got to spend time with our son doing fun kid stuff, then we got to enjoy some adult time!! We loved the pool...can't wait until the renovation is done! It's going to be gorgeous! We already...More

    Review collected in partnership with this hotel
    Thank VSolorio
    Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 31 August 2017

    Dear VSolorio, I want to thank you for choosing the Grand Sierra Resort and Casino and for sharing your great review. It is a pleasure to know how much you and your family enjoyed all of our amenities, especially our newly remodeled pool. We continue...More

    Reviewed 24 August 2017

    I requested an early check in and was unable to check until that night because the computer systems went down. Then Power went out the next morning. Very dissatisfied with my trip. This is the worst I've ever experienced.More

    Review collected in partnership with this hotel
    Thank tajsmam
    Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 31 August 2017

    Dear Tajsma M, We appreciate you taking the time to submit this review. We are very sorry about your experience here at the Grand Sierra Resort and Casino. We have sent you a letter addressing your concerns as what you experienced is not indicative of...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Airport Transportation
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Casino and Gambling
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 75 - USD 196 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Reno
    • #4 Luxury Hotel in Reno
    • #4 Casino Hotel in Reno
    • #5 Romantic Hotel in Reno
    • #8 Family Hotel in Reno
    • #10 Business Hotel in Reno
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1995
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Cancelon, Orbitz, Hotwire, getaroom.com, HotelQuickly and TripOnline SA so you can book your Grand Sierra Resort and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Nevada >
    • Reno
    • Also Known As
    • Grand Sierra Hotel Reno ,
    • Summit At Grand Sierra Hotel ,
    • Summit Reno ,
    • Reno Summit ,
    • Grand Sierra Resort And Casino Reno, Nevada
    Add Photo Photos
    Traveller (872)
    Room & Suite (288)
    Pool & Beach (75)
    Dining (23)
    Hotel & Grounds (599)
    Bathroom (74)
    Family and Play Areas (8)
    Business Centre & Event Rooms (6)
    Nearby
    Silver Legacy Resort Casino
    19,412 reviews
    3.12 km away
     
    Eldorado Resort Casino
    10,716 reviews
    2.96 km away
     
    Nearby Restaurants
    Charlie Palmer Steak Reno
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    .02 km away
    Johnny Rockets
    234 reviews
    .17 km away
    The Grand Buffet
    342 reviews
    .02 km away
    RIM at Grand Sierra Resort
    186 reviews
    .04 km away
    Nearby Attractions
    Rail City Casino
    184 reviews
    1.48 km away
    The Rock Park
    13 reviews
    1.15 km away
    Grand Sierra Resort Casino
    409 reviews
    .04 km away
    Baldini's Sports Casino
    48 reviews
    1.15 km away
    Ask a question
    Questions & Answers
    StbrnRoz
    9 November 2017|
    AnswerShow all 3 answers
    Response from deeppurple1 | Reviewed this property |
    Just follow the signs in the airport to ground transportation at the airport and you will be guided to where the hotel shuttle service will pick up.
    0
    Votes
    Gary H
    3 October 2017|
    AnswerShow all 3 answers
    Response from GSRCustomerCare | Property representative |
    Gary: This is a great question - thank you! When you make your reservation, we charge the first night's room charge to secure the reservation. Upon check in at GSR, we then charge $50 per night as a security deposit... More
    0
    Votes
    Matt P
    23 September 2017|
    AnswerShow all 2 answers
    Response from Pete201112 | Reviewed this property |
    Good afternoon, you are only 1.7 miles from the Grand Sierra to downtown Reno and many other casinos and attractions. So you could walk or you could take a local car service. I recommend Lyft. If you do stay there stop by... More
    0
    Votes

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