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Legacy Vacation Resorts-Reno

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Legacy Vacation Resorts-Reno
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101 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Reviewed 1 week ago

While the room was welcoming, the temperature of the room was not. I gave this a 4 out of 5 because other than the very cold room the first night, the rest fell into place. Management/maintenance tried to get heater to function (this was November in Reno!!) heater was non-compliant..until the second night and we were moved to a cozy...

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Helpful?
Thank Cyndi W
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Cyndi W, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We are glad to hear that our front desk was quick and diligent to get a manager or supervisor to handle any issue or situation you have...

michigan
Reviewed 2 weeks ago

Room was smaller than I expected but it was efficient. We had a suite that slept 4 had everything we needed (stove , refrigerator , Pots, pans, dishes, cooking utensils, Microwave) also had a BBQ grill outside if we wanted to use it. Totally non- smoking except on balconies so the rooms don't smell like out cigarette smoke. Yes the...

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Helpful?
Thank michiganchaperone
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear michiganchaperone, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit!...

Reno, Nevada
Reviewed 2 November 2016

Location was great. Very quiet and very central to downtown. Staff was friendly and helpful. However, I had several issues with accommodations. I booked here because it advertised pool and hot tub. Upon arrival I learned pool area was closed for renovations. Why not give update on website? Huge issue with musty smells. Had to buy air freshener and bacterial...

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Helpful?
1Thank nana79323
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear nana79323, Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Club. We look forward to seeing you again on your next visit! Legacy Vacation Club Management

Island of Hawaii, Hawaii
Reviewed 16 October 2016

I had 3 visits to this location in 10/2016. 2 rooms were great, last room was a little small with the shower. Teresa Cashmore at the front desk was super friendly, very helpful, efficient. Plant Operations and front desk staff were all very helpful anytime I needed their assistance.

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Helpful?
1Thank kjw204
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear kjw204, Thank you for your wonderful comments. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management

Tampa, Florida
Reviewed 10 October 2016

We are a family business who was in Reno for a trade show and the first thing we loved at Legacy was the family atmosphere. Everyone was really friendly and ready to help in any way they could. Mary checked us in made us comfortable and made sure we had everything we needed. When we we were chilly she brought...

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Helpful?
1Thank Kristen D
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Kristen D, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next...

Reviewed 30 September 2016 via mobile

Great low price, not far from downtown, 5 blocks walking distance. Very courteous and informative staff. Shower was dirty though, but they cleaned it as soon as I i formed them. Will stay again next year

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Helpful?
1Thank Smilinrobin
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Smilinrobin, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit!...

Santa Rosa, California
Reviewed 26 September 2016

was very impressed with paul customer service the a/c wasn't working he went and got fans and assisted anyway he could to make us comfortable and because of that kind of quality service we will bee back

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Helpful?
1Thank donnadalton
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear donnadalton, Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Club. We look forward to seeing you again on your next visit! Legacy Vacation Club Management

Phoenix, Arizona
Reviewed 24 September 2016

The Hotel photos looked great on the web, the reviews were satisfactory, so we decided to book. Other than the new paint job, the Hotel is actually quite old and beat up. Parking was horribly tight and only great for compact vehicles. The walls going to the elevator area were dirty, elevator was cranky, hotel pool was closed, and our...

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Helpful?
1Thank gregbird2016
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear gregbird2016, We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We are in the process of planning to upgrade several areas around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best...

Stockton, California
Reviewed 19 September 2016 via mobile

We needed to spend or loose points so I found something we could drive to. We had a studio and the room was fine. The pool area was closed for renovation. While there was a balcony, our neighbors were smokers. Location is great. Can walk to Idelwild Park. Friday nights they have food trucks during summer season. Parking is a...

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Helpful?
Thank Debbi H
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Debbi, Thank you for your comments and feedback. We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations. Best Regards, Legacy Vacation Club

Melbourne Beach, Florida
Reviewed 16 September 2016

All they had left was studio units and have to say they are smaller than most hotel rooms. They have squeezed in a little kitchenette, but with the table, bed, living room furniture etc this is a very tight space, especially for a week. The under counter Fridges were also in rather bad shape, most seem to be broken, with...

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Helpful?
Thank Kaylee4848
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Kaylee4848, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Downtown Reno Timeshare with 93 suites, featuring a fully equipped kitchenette with mini-stove/oven, mini-fridge, microwave, coffee maker, blender, cookware, glassware, flatware and silverware. The resort features free resort-wide wifi. Suites are equipped with 32" flat screen TV's, cable televisions and dvd players. Resort includes heated indoor swimming pool, sauna, fitness center, active lounge, game room, sun deck with bbq grill and a putting course.A number of recent improvements have been made to ensure that all systems are operational and to ensure guest satisfaction, including new signage, new paint (both exterior and interior), new tile, new carpet, newly renovated guest rooms with upgraded bedding, bathroom and kitchen counters and new flat screen TV's and DVD players. Additionally, modernized and upgraded elevators, a new chiller and cooling tower, repair and/or replacement of older hvac units and upgraded thermostats to resolve guest concerns. ... more   less 

Additional Information about Legacy Vacation Resorts-Reno

Address: 140 Court St, Reno, NV 89501-1904 (Formerly Celebrity Resorts)
Region: United States > Nevada > Reno
Price Range: $86 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Legacy Vacation Resorts-Reno 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Legacy Vacation Resorts-Reno Hotel Reno
Celebrity Resort Reno
Celebrity Hotel Reno
Legacy Vacation Resorts-Reno Nevada
Hotel Style:
#5 Top resorts Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Legacy Vacation Resorts-Reno staff and other travellers.
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Questions? Get answers from Legacy Vacation Resorts-Reno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“401 was the best!”
 of 5 bubbles kjw204, 16 Oct 2016 | Read review
“The room next to the elevator tends to be noisier.”
 of 5 bubbles gregbird2016, 23 Sep 2016 | Read review
“Take a top floor and one with a balcony”
 of 5 bubbles Kaylee4848, 15 Sep 2016 | Read review
“Don't expect to be too happy with this place.”
 of 5 bubbles SteveR336, 17 Jul 2016 | Read review
“We had a quiet area in the 300+ teens (314-316-etc.)”
 of 5 bubbles Brenhff64, 12 Jun 2016 | Read review
5 of 5
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