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Courtyard Reno

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78 Reviews from our TripAdvisor Community

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Showing 76: English reviews
cincinnati
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

Front desk staff was very friendly and helpful. The downstairs bar/bistro was great to have after traveling in, working, and trying to adjust to a 3 hour time change. I was able to order a good meal, have a drink while waiting, and then take it back to my room for peace and quiet. The lobby area also had a... More 

Helpful?
Thank amy j
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I had a problem with my room (fire alarm turned on for no reason) and the hotel team did all it could to make me comfortable while I waited for it to be fixed. The room furniture and decor is not modern but it has all the basics, including a mini Fridge. It's close to a lot of places -... More 

Helpful?
Thank Lucas M
Denver, Colorado
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 17 October 2016 via mobile

We stayed on the first floor and our room had a patio. Beautiful modern, spacious, renovated, clean room. AC was great and cooled the room efficiently. The staff was great and helpful by arranging taxi service for us. Free coffee in the lobby.

Helpful?
Thank Debborn
Phoenix, AZ
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 October 2016

This courtyard had a clean and modern feel with attentive staff. The room and bathroom were clean and updated. Common area and sofa were also well kept while the room was filled with natural light. The room was quiet although near a main road and mall. Lots of dining options within a short walk.

Helpful?
Thank alanl800
Canton
Level Contributor
166 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 October 2016 via mobile

Nicely appointed and helpful, courteous staff made my stay quite pleasant. This facility is located close to the freeway. Additionally it's in a mall area so access to restaurants, shopping, etc is an added benefit.

Helpful?
Thank TASunde
Durham, North Carolina
Level Contributor
393 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 29 September 2016 via mobile

PROs - very helpful staff at check-in - plenty of options around for food CONs - a little out of the way to the airport or to the strip - elevator ding is especially loud, so be aware if your room is near the elevator

Helpful?
Thank 150hotelnightsayear
Cortney T, Director of Sales at Courtyard Reno, responded to this review

Hi 150hotelnightsayear, Thank you for taking the time to review our property! All of us here at the Courtyard Reno value your feedback. We are so glad you enjoyed your time here with us, but do apologize for the "dinging" coming from the elevator. That noise has since then been turned down for future guests. The pros you listed are... More 

Wisconsin
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016

I never got a chance to actually stay overnight at this location, but the service I received was extraordinary. On the last night of our trip before heading home, my sister and I had reservations at this location. As we were exiting the freeway, someone rearended us, adding stress to an already stressful previous 2 days (we were just backed... More 

Helpful?
1 Thank Sarah M
Cortney T, Director of Sales at Courtyard Reno, responded to this review

Hi Sarah, Thank you for taking the time to review our property! We appreciate your feedback and we are glad to hear the Jennifer Normington, Assistant General Manager, exceeded your expectations with outstanding service. We are so sorry to hear about the misfortune you had in those couple days, but we are glad we were able to turn your visit... More 

Seattle
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 September 2016 via mobile

Hotel is average for Marriott chain hotels. The fixtures and decor in room are dated. The lobby looks modern with TVs, ambiance lighting and bright stylishly colored furniture. The hotel desk staff was friendly and accommodating. No free breakfast was offered at this location. Rather there is a cafe in the lobby, and unfortunately it has serious issues. On a... More 

Helpful?
Thank Jeffrey L
Cortney T, Director of Sales at Courtyard Reno, responded to this review

Hi Jeffrey, Thank you for reviewing our property on Trip Advisor. We appreciate your feedback! I do apologies for your experience during your stay. This is not a great example of the kind of service we give our guests. We completely agree with your feedback and are working on increasing our staffing levels. Extended training is also being conducted with... More 

NYC
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 August 2016

I would recommend staying at the Hyatt Place instead of the Courtyard, if possible. The Marriott was OK, but was not as new, or as clean (this was my biggest issue). The prices for most days were comparable (the Courtyard probably is less expensive on average). Some of the furniture in the room was pretty worn, and in need of... More 

Helpful?
Thank DasMurmeltier
Cortney T, Director of Sales at Courtyard Reno, responded to this review

Hi DasMurmeltier, Thank you for taking the time to fill out a review for this Courtyard Reno! We appreciate your business and apologies that we fell short of your expectations. We have passed on all feedback to the appropriate departments. Unlike the Hyatt, we are centrally located to several eateries, restaurants and coffee shops, all of which are walking distance... More 

Fairfield
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 August 2016

I was looking for a place downtown and was tired of the casino scene. I got lost driving there because my navigator took me to the Siena. The Courtyard is not yet part of the map. I stayed there the fourth night of its operations. The lobby is welcoming, with a little wine bar. I slept like a baby in... More 

Helpful?
Thank Stephen M
Cortney T, Director of Sales at Courtyard Reno, responded to this review

Hi Stephen M., Thank you for your review! We are glad you enjoyed the Courtyard Downtown. For your next trip to Reno, please consider the Courtyard by Marriott Reno just south of town. We are in walking distance to several restaurants, shopping and entertainment. We even have lists of different delivery restaurants and attractions at the front desk. Parking is... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
Courtyard Reno boasts newly renovated rooms as well as refreshed lobby and The Bistro eatery. It is conveniently located just minutes from the Reno Tahoe International Airport, the Reno-Sparks Convention Center and major companies such as Intuit, Microsoft Licensing, International Game Technology and Ormat. For those seeking adventure, our South Reno hotel's location also offers easy access to the Mount Rose Ski resort, North Star and Alpine Meadows, with award-winning golf courses, casinos, fine dining and a wide range of seasonal events. Enjoy the finest of amenities among South Reno hotels like free WiFi, free parking, heated indoor pool and fitness center. Offering one of the most convenient locations amongst Reno Convention Center hotels, the hotel is situated right off I-580. Whether traveling for business or leisure, the Courtyard Reno hotel ensures a memorable stay. ... more   less 

Additional Information about Courtyard Reno

Address: 6855 South Virginia Street, Reno, NV 89511
Region: United States > Nevada > Reno
Price Range: $145 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Reno 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Courtyard By Marriott Reno Hotel Reno
Reno Courtyard
Reno Marriott
Courtyard Reno Nevada
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Reno staff and other travellers.
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Nevada

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Questions? Get answers from Courtyard Reno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“May want to select backside-east of hotel for reduced outdoor lighting although shade curtains do the job.”
 of 5 bubbles alanl800, 14 Oct 2016 | Read review
“Rooms on the street overlook the Reno Aces baseball park”
 of 5 bubbles stephenmF3994GD, 14 Aug 2016 | Read review
“Ask for a high room and not facing the freeway.”
 of 5 bubbles docbob0707, 22 May 2016 | Read review
“Get on the 4th floor so you get a good view of the mountains”
 of 5 bubbles bensG569NA, 1 May 2016 | Read review
“Stay on the front side for the quieter of the two sides, though not noisy free...”
 of 5 bubbles DanM320, 2 Nov 2015 | Read review
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