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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,165 Reviews from our TripAdvisor Community

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Showing 4,116: English reviews
Vancouver, Washington
Reviewed 28 September 2015

The only hotel in Reno that I could recommend. It has all the amenities that one could expect. The spa is just the best, and the Steakhouse is not to be missed. The staff are friendly and quite capable to ensure your stay is great!

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Helpful?
Thank ronzalfa
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Atlantis Casino Resort Spa to Reno visitors and I look forward to welcoming you back very soon!

Lowell, Massachusetts
Reviewed 28 September 2015

The hotel was fantastic. Quick check in. Room was large and clean.My husband raved about the spa (massage). They have a fully equipped gym if you wish to torture yourself on vacation. Plenty of restaurants to choose from. Whatever you do, DO NOT order the ribs at the Purple Parrot. They were the worst I have ever had and the...

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Helpful?
Thank Ribbitt316
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to share your feedback regarding you recent stay at Atlantis Casino Resort Spa. I am pleased that you enjoyed your room and our award winning spa. However, I am disappointed that your meal at Purple Parrot wasn’t to your satisfaction. I would like an opportunity to speak with you about this. At your convenience,...

Susanville, California
Reviewed 28 September 2015 via mobile

First we enjoyed the spa for 5-6 hours with a Swedish massage, then enjoyed the amenities that the spa had to offer! For $220+ tips we spent the entire day relaxing, eating fresh fruit and enjoying infused water. Not crowded and wonderful service! I can't wait to get back there to try a facial (recommended by a fellow spa-er)! The...

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Helpful?
Thank Jamiemc7
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa to celebrate your anniversary. I am elated that you had a memorable visit. I look forward to having you as our guests again very soon!

A TripAdvisor Member
Level Contributor
15 reviews
12 hotel reviews
3 helpful votes
Reviewed 26 September 2015 via mobile

We thought we would treat ourselves (family) with a nice final hotel stay after a long road trip. After reading the reviews we choose the Atlantis: we stayed in the 'Concierge Tower'. It was a very good hotel...not excellent. The room was great with wonderful views and the breakfast was good. The beds were very soft but very luxurious. The...

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Helpful?
Thank A TripAdvisor Member
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Atlantis Casino Resort Spa and sharing the highlights of your stay. I look forward to welcoming you back in the near future!

Reviewed 26 September 2015

there was a mix up with our reservation wrong nights booked. Tiffany personally took care of it and we are very happy. We were worried traveling so far to not have a room would have sucked. Thank you Tiffany!!

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Helpful?
Thank Christopher S
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recognizing Tiffany for her exceptional service and I look forward to having you as our guest very soon!

Reviewed 25 September 2015

The hotel rooms themselves are very nice and clean. But to come to this hotel on business and not have accessible television when I get off of a long day of work is the worst experience ever. To make the situation worst, when I called the manager, she was very rude. There was no offering of any accommodations...just to deal...

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1Thank K D
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am pleased that you enjoyed your room. However, I am sorry that there was an unforeseen interruption with the television service from our cable provider as well as for the lack of service from our manager. I would like an...

Reno, Nevada
Reviewed 23 September 2015

As a local I can say that the Atlanris is hands down the best casino in Reno. I like to come in on my days off from work and dine at the restaurants. The Purple Parrot and Bistro Napa are my favorites. I've recently started playing keno and I absolutley love it! The Atlantis always offers great customer service and...

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Helpful?
Thank Brandon4874
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for denoting Atlantis Casino Resort Spa as the “Best Casino” in Reno and I look forward to having you as our guest again very soon!

Bristol
Reviewed 23 September 2015

For the price this place is awesome, granted they want you spend in the casino but for the level of comfort and luxury this place is hard to beat... Shame it's in Reno! Can't comment on the breakfast as we didn't have any. Wifi was great as well!

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Helpful?
Thank doobiedooBristol
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your pleasant experience at Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!

Concord, California
Reviewed 23 September 2015

The room are very nice but the doors from the hallway into the rooms have formica fronts which looks tacky. It would also be nice if the rooms had a small refrigerator and micro wave. The casino floor itself could also use a bit of updating and remodeling.

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Helpful?
Thank Diane C
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I appreciate your feedback and wanted to let you know that we are in the process of upgrading our guest room doors. In addition, we do have refrigerators in our Luxury and Concierge Tower rooms as well as all suites and rooms on our Spa floor. I look forward...

Reviewed 23 September 2015

Excellent Hotel with great restaurants. But being an old timer, know that the actual casino upper management knows very little about the the ins and outs of casino gambling or has to worry any more about the nuts and bolts of gambling. That being said that goes for everywhere now. Overall great place for either the family or the casual...

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Helpful?
Thank Richard B
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: $106 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Atlantis Casino Resort Spa Reno, Nevada
Hotel Style:
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#1 Luxury Hotel in Reno
#1 Spa Hotel in Reno
#2 Family Hotel in Reno
#2 Romantic Hotel in Reno
#2 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
38 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent. maids”
 of 5 bubbles johnjacksonm, 22 Mar 2017 | Read review
“In the winter the upper floor rooms with a mountain view and snow.”
 of 5 bubbles ESTEVEA, 21 Mar 2017 | Read review
“The luxury tower's are a must i highly recommend.”
 of 5 bubbles erastovalle, 21 Mar 2017 | Read review
“first time not sure about other rooms but ours was very nice”
 of 5 bubbles deborahl980, 19 Mar 2017 | Read review
“Try the luxury tower, and look for on-line discount deals. Be sure you're dealing directly with the Atlantis, not a third party broker.”
 of 5 bubbles bendwriter, 16 Mar 2017 | Read review
5 of 5