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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,351 Reviews from our TripAdvisor Community

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Showing 4,301: English reviews
Bentonville, Arkansas
Reviewed 21 February 2016

Picked this hotel based on it's current #1 status on Tripadvisor. Check in staff was pleasant and efficient. That was about as good as it was going to get. This is a hotel/casino and it seems everyone in the place smokes but me. I stayed on the 16th floor, which is non-smoking. However, the HVAC seems to be comingled with...

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Helpful?
Thank Fail1
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am disappointed that your experience wasn’t to your satisfaction. I would like an opportunity to speak with you and obtain more information. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

Everett, Washington
Reviewed 21 February 2016

I love this hotel. The rooms are updated and very comfortable. There are many dinning options in this hotel and they are very good. I like the Purple parrot for its relaxed atmosphere and plenty of comfort food options. Most of all I believe that the slots do pay out more at the Atlantis.

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Thank tdjack98
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Washington to visit Reno and Atlantis Casino Resort Spa. I am pleased that you enjoyed every aspect of your stay. I look forward to having you as our guest again in the near future!

Grass Valley, California
Reviewed 20 February 2016

AWESOME! Staff People are friendly and helpful, from all the folks who serve in the buffet to the managers, to the people at the desk. We have been going there for many years and I've yet to have a bad stay.

Review collected in partnership with this hotel
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Thank jatate47
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Kaysville, Utah, United States
Reviewed 19 February 2016 via mobile

Business took me to Reno this week, and very fortunately, the conference was held at the Atlantis! What a pleasant surprise. Well designed and maintained. The customer service was outstanding. The room was fantastic. Their meeting facilities are superb and expansive. This is a great place to hold your next event! Great gym and spa. Close to the airport with...

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Thank Richard S
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your recent business trip to Reno. It was a pleasure reading the highlights of your stay and I look forward to welcoming you back in the near future!

Brentwood, California
Reviewed 19 February 2016

I recently had my birthday so we decided to celebrate my birthday and Valentine's Day during the same weekend since we had an extra day off. We had never stayed in the hotel before and Menchie hooked us up with an amazing room and set all of the reservations that we needed. She came and greeted us when we got...

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Thank Cheryl C
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your birthday and Valentine’s Day celebration. It was a pleasure reading the highlights of your stay. I look forward to welcoming you back very soon!

Visalia, CA
Reviewed 19 February 2016 via mobile

I have stated Atlantis time after time, year after year. Our room is always in good shape, the property is well maintained, and the staff is friendly. As a Gold Elite card member, the promotions I'm invited to are always great. I just wish I could attend more events. My only complaint is the beverage service on the casino floor...it...

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Helpful?
Thank Kdave1967
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for denoting Atlantis Casino Resort Spa as the “best” in Reno. I am elated that you once again had an overall enjoyable experience. I am sorry, however, that the beverage service in the casino was lacking during your visit. I have shared your comments with our Director of Food and Beverage. I look forward to having you as...

Mandan, North Dakota
Reviewed 19 February 2016 via mobile

Not big by Vegas standards but big enough I like their table games I didn't encounter one rude employee everybody was friendly and helpful had a good time I'm not sure how the rewards program works I don't play slots much but they seem to have a good selection I'm looking forward to trying their restaurants

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Thank 74JAB
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from North Dakota to visit Reno and Atlantis Casino Resort Spa. I look forward to welcoming you back in the near future!

Reno
Reviewed 18 February 2016

Whenever we stay at the Atlantis it is total relaxation!!!! Whether we are at the pool or using the spa facilities it is true tranquility. We have been staying at the Atlantis for 3 years now and have never been disappointed!!!

Review collected in partnership with this hotel
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Thank reginas161
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Cotati, California
Reviewed 18 February 2016

I used free night stay. Always wanted to stay in Atlantis Casino was so much fun. Lots of people playing compare to other Reno casino. Hotel room was clean but a little smaller than grand Sierra resort. Spa day use was $60 so I didn't use the spa. I would love to stay here again

Review collected in partnership with this hotel
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Thank junh512
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your recent visit to Reno. I am pleased that you enjoyed your overall stay. Please know that our Spa Day Experience passes includes many amenities such as access to the Laconium Relaxation Lounge, Aqua Spa Lounge with Experiential Shower and saunas to name a few. I hope you have an opportunity...

California
Reviewed 18 February 2016

We stayed a couple of years ago, and not much has changed. Hotel is a bit down from the main strip but worth the trip. Free and convenient guest parking, expeditious check-in. Helpful (but unremarkable) staff. Lovely and elegant spa. Small pool with too many kids around. Nice TV in room; dated bathroom (shower in tub, no grab bars. A...

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Thank AQB
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am pleased that you enjoyed your overall stay. However, I am disappointed that we fell short in a few areas. I would like an opportunity to speak with you and obtain more information. At your convenience, you may contact me...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Sushi & Oyster Bar
Sky Terrace Sushi & Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: $111 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Hotels.com, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Atlantis Casino Resort Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Atlantis Casino Resort Spa Reno, Nevada
Hotel Style:
#1 Top resorts Hotel in Reno
#1 Luxury Hotel in Reno
#1 Spa Hotel in Reno
#1 Casino Hotel in Reno
#2 Business Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
39 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the rooms.”
PatriciaS268, 25 Apr 2017 | Read review
“Great rooms. We prefer ones with Refrigerator and Microwave.”
um1ap, 24 Apr 2017 | Read review
“Our room was awesome. Stayed 2 nights. Loved it”
tamib52, 24 Apr 2017 | Read review
“Deluxe/Luxury Tower rooms are on smaller side, but very nicely done. The Concierge's Tower has nice extras.”
828marthag, 24 Apr 2017 | Read review
“Really nice and most of the time the best part is the swimming pool area for the kids.”
P5573LUjoseg, 24 Apr 2017 | Read review
5 of 5