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Peppermill Resort Spa Casino

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#4 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
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Peppermill Resort Spa Casino
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9,710 Reviews from our TripAdvisor Community

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Showing 9,614: English reviews
Renton, Washington
Reviewed 27 July 2016

Very nice resort style casino. Good games and nice rooms. A very good bang for the dollar. Very big selection of games and the rooms were well decorated. The in-room hot tub was a great size for a couples weekend.

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Thank brian879
Vacaville, California
Reviewed 27 July 2016

This is one of my favorite spas! Spa Toscana offers a variety of enjoyments and has all the comforts that I look for! I visit this spa a few times a year! Everyone is very knowlegable and friendly! Prices are reasonable too!

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Thank Lydia A
La Mirada, California
Reviewed 27 July 2016

Stay was excellent rooms clean casino was great had a great time gambling and then relaxing by the pool with friends. Would recommend trip to friends and family. Food was good from Briscotti and kids loved pizza. Was disappointed pool closed at 10.

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Thank jaime281
Lake Tahoe
Reviewed 27 July 2016

We stayed at the Peppermill for a weekend getaway. Our room was in the Peppermill Tower and it was furnished with a lot of dark, heavy furniture that was outdated. The loveseat was dirty and worn and patched with black plastic tape. The room size was smaller than average and next time we will probably try the newer Tuscany Tower...

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Thank Snowpatroller
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is important to the Peppermill, so thank you for your TripAdvisor review. I am truly sorry to hear of your dissatisfaction with our resort. We care greatly about providing all of our guests with five-star experiences, and it is genuinely disappointing to learn of your frustrations. When a guest makes a room reservation, either online or through one...

San jose
Reviewed 27 July 2016

The Peppermill resort is the nicest hotel I've stayed at in Reno , there location is great and the rooms are excellent. My wife and I could not have enjoyed our stay any more than we did, so thank you Peppermill

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Thank joefM9270VP
Redwood City, California
Reviewed 27 July 2016

As always a most enjoyable stay at the Peppermill in Reno.The staff and wait staff at the restaurants are always pleasant and responsive. The race and sports book area is the very best in Reno with fantastic people , comfort and viewing.

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Thank douglashK2829QH
Redding, California
Reviewed 27 July 2016

They stopped all senior discounts. You can't even get 10% off on anything in the club anymore. Seniors have no special perks; even if you live out of town. Your 55 and older card, they will not honor anymore.

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Thank daleh776
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your TripAdvisor review with the Peppermill. While I am glad you enjoyed our accommodations, I would like to apologize for your disappointment regarding the discontinuation of our Club 55 program. The Peppermill greatly values all of our guests, and with the vast majority of guests joining our Passport Rewards Players Club, we have chosen to refine...

Spring Arbor
Reviewed 27 July 2016

I prefer the Tuscany Tower. The suites have double King beds. A two headed shower whirlpool tub double sink and a makeup chair and table. (Plus a TV in the bathroom) the rooms are very clean. Staff is exceptional polite.

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Thank Michael5048
Sacramento, California
Reviewed 27 July 2016

upon checking in the receptionist had a hard time checking in with my credit card and ran it twice as a result my credit card got cancelled until i could call during the week. i had to use another credit card which didn't give me rewards, so i lost out on reward points due to her negligence. So upsetting.

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Thank rose_mosquedapants
Laguna Niguel, United States
Reviewed 27 July 2016

We came for our daughter's softball tournament in Reno. It was our first time staying at the Peppermill. We found the staff to be helpful, very responsive, and the room to be very comfortable. I would definitely recommend the Peppermill to others. My only quasi-complaint is the smoke filled air once you get close to the casino. I would like...

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Thank Nola W
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

The Peppermill values the feedback received through TripAdvisor, so thank you for your review. I am thrilled to hear you and your family had such a great time at our resort, and that you would recommend us to your friends and family! Those comments speak volumes to the quality and service we provided you, and I am so glad you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: $117 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Peppermill Resort Spa Casino Reno, Nevada
Hotel Style:
#1 Romantic Hotel in Reno
#1 Family Hotel in Reno
#2 Luxury Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Casino Hotel in Reno
#2 Spa Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was fine as always. Kudos for new coffee machines and refrigerators instead of pricey snacks. Again, we miss the buffet discount ”
 of 5 bubbles Z2714KUjoanm, 24 Feb 2017 | Read review
“Tuscan Tower has really nice rooms and comfortable beds. The walk to the elevator can be a long one.”
 of 5 bubbles GeoffreyF245, 22 Feb 2017 | Read review
“prefer a flat pillow”
 of 5 bubbles denisee775, 20 Feb 2017 | Read review
“Get a tower, view room”
 of 5 bubbles steverR2157ZV, 18 Feb 2017 | Read review
“The room was fabulous thank you”
 of 5 bubbles Alekcermama, 18 Feb 2017 | Read review
5 of 5