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Peppermill Resort Spa Casino

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#3 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Peppermill Resort Spa Casino
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9,946 Reviews from our TripAdvisor Community

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Showing 9,848: English reviews
Stephens City, Virginia
Reviewed 24 August 2016

The hotel is vast! Everyone was extremely helpful & friendly. The rooms in the Peppermill Tower needs some updating, but they are in the middle of doing so. The pools were absolutely gorgeous! Room Service was great - the portion size was huge.

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Thank Swill_11
Reno, Nevada
Reviewed 24 August 2016

This is the second time we have stayed at the Peppermill. Basically a reunion of sorts, very romantic. We were able to get the same room we had over a year ago. Everyone, from reservations to waitstaff, are impeccable! The food is out of this world! I have worked at another resort in Reno, and there is no comparison. The...

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1Thank christophero20
Corona, California
Reviewed 24 August 2016

The positives were ,the staff were friendly. the negatives the room was overpriced and the bed was not even made professionally. the food was overpriced. I think 13 plus dollars for a bacon & egg breakfast was ridicules I am glad I didn't get sucked into playing any of your gambling games. Next time we come to Reno we will...

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Thank Jack M
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for taking the time to share you review for Peppermill Reno on TripAdvisor. I would like to apologize for your frustrations you encountered during your stay with us. Our staff works extremely hard to provide a five-star experience to all guests, and I am sorry we fell short of this standard. Please know your comments have been shared...

Oakland, California
Reviewed 24 August 2016

We love the Peppermill in general although it's beginning to show its age. Also, had to move after one night because our first room assignment was in the Peppermill Tower on the 6th floor right over the AC unit. It sounded like a truck idling in the room. Fortunately, your friendly staff moved us up and to the other side...

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Thank rickk454
Tampa, FL
Reviewed 24 August 2016

This is a nice, large, casino resort. The staff was very, very friendly and helped get me checked in after a very long day of travel, with a room close to my co-worker even though we'd accidentally booked different types of rooms. The casino was pretty good, with lots of low limit tables and friendly dealers. The rooms were definitely...

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Thank rachel s
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is greatly valued by Peppermill Reno, so thank you for sharing your review. I am happy to hear you enjoyed the majority of our resort and our Front Desk was able to provide a room close in proximity to your co-worker. I would, however, like to apologize for any frustration with our accommodations. We frequently receive positive feedback...

Nevada City, California
Reviewed 24 August 2016

We usually stay at the Silver Legacy but it has gone downhill badly. We bought tickets to see Lynrd Skynrd and decided to stay at the Peppermill for the very first time. Wow!!! We loved every inch of this hotel and casino. Rooms are beautiful, beds are great and very clean, food is wonderful everywhere. The Tuscany Ballroom is wonderful...

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Thank Karen C
Reno, Nevada
Reviewed 24 August 2016 via mobile

Has great service at the pool. The waiter name Shawn H. Respectful, observant & attentive. Food is great at the pool. The employees are friendly and accommodating. Cocktail waitress are also very attentive.

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Thank marylou y
Lufkin, Texas
Reviewed 24 August 2016

My husbands 190th AHC reunion For Vietnam Veterans was held here and we had a great time. Everyone was so nice and helpful that our only complaint was that the room they gave us was so cold but by opening back door was tolerable. The food for the luncheon was delicious. We had the best time.

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Thank James and Sandr... B
Mount Shasta, California
Reviewed 24 August 2016

I took my fionce here for a surprise bday present and he absolutely loved it!! Neither of us had ever been here, and we were both breath taken the moment we drive up! The architecture and decor was nothing like I had ever seen!! We had a spa suite, and it was huge! The view from the room at night...

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Thank angelarS4938BL
Whitesburg, Kentucky
Reviewed 24 August 2016 via mobile

We only stayed one nite on our way back from Tahoe but it was wonderful. Excellent restaurants, amenities and of course casino. Rooms were very clean and spacious. Beds were very comfortable. Was nice enough that we actually discussed going back to Reno to just stay again.

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Thank bhb400

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: $113 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1621
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Peppermill Resort Spa Casino Reno, Nevada
Hotel Style:
#1 Romantic Hotel in Reno
#1 Family Hotel in Reno
#2 Luxury Hotel in Reno
#2 Spa Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Casino Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was great! and the staff was very good!”
 of 5 bubbles leroyd332, 23 Mar 2017 | Read review
“Slippers and robes in the Tuscany tower would have been delightful.”
 of 5 bubbles melodyz621, 23 Mar 2017 | Read review
“Tuscany Tower is a must. A bit more spacious and comfortable.”
 of 5 bubbles Mullmanuw, 23 Mar 2017 | Read review
“see michelle folsom at checkin desk, I have found the staff very helpful in this area”
 of 5 bubbles , 22 Mar 2017 | Read review
“P1402 is lovely - corner locations with multiple windows - close to elevator & ice.”
 of 5 bubbles davidbN5633NZ, 22 Mar 2017 | Read review
5 of 5