We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Peppermill Resort Spa Casino

Show Prices
#4 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Peppermill Resort Spa Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

9,121 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Peppermill Resort Spa Casino
See the most recent reviews
Showing 9,034: English reviews
Reviewed 14 July 2016

This is one amazing property - from the ever changing scenic walls to the food selections. The view of the mountains, the ambiance. The personal service this is diffidently the place to go when in Reno. Off the stripe, ,but that's ok the Reno transit system stops right out front and it is a ride to enjoy.

 Report
Helpful?
Thank Jean J
San Leandro, California
Reviewed 14 July 2016

The bath tub water box was leaking. The utility was getting old. I was staying on Room 531, hope you try to avoid that, because the lights on outside are pretty sharp. The water cup...don't mention it, it is not clean, so I have to wash all over again. Yes, it is convenience for gamble and restaurant. But the bottom...

 Report
Helpful?
Thank Paul C
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

We appreciate the guest feedback received through TripAdvisor, so thank you for your review. I am sorry to hear of your disappointing experience at our resort. We take great pride in the quality of our accommodations, and I sincerely apologize for the housekeeping and maintenance frustrations with your room. We will share your comments with the appropriate departments so we...

Reviewed 14 July 2016 via mobile

Wow! We have stayed at hotels connected to casinos but never anything like this. The suite rooms were amazing, check in exceptional, service outstanding. The spa was unbelievable and my husband and I had a total pampering and spa experience. This is luxury and exceptional service at its best with a lot of options for eating, gambling, and an overall...

 Report
Helpful?
Thank Pam F
Lima Peru
Reviewed 14 July 2016

Our room was supposed to be on the pool side, but ended up on the south east side viewing the parking lot. Personally hate big pillows, so I used a rolled towel. Getting served at the restaurants was very slow.

 Report
Helpful?
Thank dlwargi
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your TripAdvisor review with the Peppermill. I want to apologize for your less than excellent experience at our resort. Our goal is to provide every guest with five-star customer service, and I am sorry if our restaurants fell short of that expectation. I will be sure to share your review with our Food and Beverage Director...

Lafayette, Ga
Reviewed 14 July 2016

If I hadn't had a room in the original Peppermill the rating would have been outstanding. The staff and casino and food were excellent. The Peppermill is so big you need a map to get around. I would suggest a couple more maps that say "You are here"

 Report
Helpful?
Thank Mike R
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is important to the Peppermill, so thank you for sharing your review. While it is great to hear you enjoyed the majority of your stay with us, I am sorry for any dissatisfaction with our Peppermill Tower accommodations. We take great pride in the quality of our hotel, and all of our rooms receive high-quality care and attention...

Grand forks
Reviewed 14 July 2016

Excellent room. Great coffee pastry bar. Need better directions for the restaurants and meeting rooms. Very clean and helpfUllman staff. The hotel was much nicer than I expected. Would defiantly stay here again.

 Report
Helpful?
Thank richardwT4309VQ
Ponchatoula, Louisiana
Reviewed 14 July 2016

For luxurious and elegant surroundings and excellent customer service, I give the Peppermill a 5. The resort is well-appointed and pleasing to the eye, and our room was quite spacious and comfortable. All the staff whom we encountered were helpful and courteous. The reason I also included the 3 was because of the pervasive smoke issue, even away from the...

 Report
Helpful?
Thank M'Lou T
Visalia, California
Reviewed 13 July 2016

My wife and I stay at the Peppermill whenever we come to Reno. We first stayed here on our honeymoon back in 1983 and it's interesting to see all the changes each time we come. The service was excellent, everyone was friendly and very professional. Our room was spotless and maintained daily by a friendly housekeeping crew. We enjoyed the...

 Report
Helpful?
Thank ricksapicker
Vacaville, California
Reviewed 13 July 2016

I checked into my room only wanting to take a bath and go to sleep due to a very bad day. I had considered canceling the trip since dad had passed away the day before. Because it was my anniversary and we had been trying to get away for a couple weeks to celebrate we did not cancel.When we checked...

 Report
Helpful?
Thank marisag210
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

The Peppermill values guest feedback, so thank you for your TripAdvisor review. I am truly sorry for the frustrations you encountered during your visit. It is disappointing to hear of your less than excellent experience, and I sincerely apologize for our accommodations falling short of our five-star standards. If possible, we would love a chance to speak with you so...

Las Vegas, United States
Reviewed 13 July 2016

Front desk staff was great. Upon check-in we received an upgrade because one of our two rooms was not ready. And upon check-out, we had to leave one night early and they didn't charge us even though we were within the 24 hours penalty time. Kulos to Peppermill for empowering their front desk staff to be able to make decisions...

 Report
Helpful?
Thank Sergio D

1,435 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1158)
Viewed
View from Room (60)
Viewed
Room/Suite (316)
Viewed
Hotel & Grounds (147)
Viewed
Dining (34)
Viewed
Pool/Beach Area (82)
Viewed
Bathroom (105)
Viewed
Business Centre/Function Rooms (3)
Viewed
2:23
Videos (5)
Viewed
Other (406)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (198)
Viewed
Amenities (18)
Viewed
Pool (49)
Viewed
Dining (3)
Viewed
Spa King Suite (47)
Viewed
The Hotel (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (79)
Viewed
Dining (3)
Viewed
Room/Suite (30)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (3)
Viewed
Hotel & Grounds (16)
Viewed
Bathroom (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Reno hotels
3.4 km away
Grand Sierra Resort and Casino
4.0 km away
Circus Circus Hotel and Casino-Reno
3.5 km away
Harrah's Reno
Harrah's Reno
#18 of 65 in Reno
2,715 reviews
Show Prices
Show Prices
Show Prices
2.0 km away
Hyatt Place Reno Tahoe Airport
3.7 km away
The Sands Regency Casino Hotel
3.6 km away
Whitney Peak Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: $121 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Priceline, Odigeo, Hotels.com and Jetsetter so you can book your Peppermill Resort Spa Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Peppermill Hotel Reno
Peppermill Resort Spa Casino Reno, Nevada
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Casino Hotel in Reno
#2 Spa Hotel in Reno
#2 Green Hotel in Reno
#4 Business Hotel in Reno
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
67 questions
Ask a question

See all questions (67)

Questions? Get answers from Peppermill Resort Spa Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tuscany tower, rooms in high floors with views to the mountains”
 of 5 bubbles GeorgiosNM, 4 Dec 2016 | Read review
“Choose a room at another hotel!”
 of 5 bubbles 729jamiev, 3 Dec 2016 | Read review
“Room was good and bed was comfortable but did not appreciate the alarm early in the morning and going on over an hour.”
 of 5 bubbles cowboytravaler, 2 Dec 2016 | Read review
“in my 5 years of staying at the Peppermill, this was my first upgrade to the Tuscany Tower-great upgrade? Thanks for that opportunity. ”
 of 5 bubbles davidsR1304RO, 1 Dec 2016 | Read review
“We like the odd numbered rooms in the Tuscany Tower as they overlook the pool.”
 of 5 bubbles Disey32243, 30 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay