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Peppermill Resort Spa Casino

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#3 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
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9,191 Reviews from our TripAdvisor Community

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Showing 9,103: English reviews
Reviewed yesterday NEWvia mobile

This hotel is great with all the amenities. Nice & clean throughout and tons of restaurant and bar to go and hangout. The Peppermill Tower room is better after the remodeling. I would recommend anyone want to visit Reno for the first time. The room is great and the staffs is friendly.

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Helpful?
Thank Tam N
San Francisco, California
Reviewed yesterday NEW

The service my wife and I received on our honeymoon was second to none. We were upgraded to a beautiful intalian style suite on the top floor, provided with champagne, chocolate covered strawberries, and a heart shaped in rose petals on the bed. We were treated incredibly well from arrival to departure but most importantly, they treated my wife like...

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Thank JBF41576
Dallas, Texas
Reviewed 2 days ago NEW

Have never stayed at hotel where the people working in every aspect of the service love the families that own the Peppermill . Non Union and all long time employees, service and amenities are outstanding. Never would stay anywhere else in Reno after this experience. Truly a pleasure to see so many people so happy at their work.

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1Thank scurryman2014
Sacramento, California
Reviewed 2 days ago NEW

We ate at the CHI restaurant and the food and service were great! I will definetly eat there again. The room was nice and i especially like the Keurig in the room.I will be coming back.The room rate was reasonable too.

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1Thank LisaChelini
Penn Valley, California
Reviewed 2 days ago NEW

Our room was great especially with the upgrad. Casino was a little hard to navigate. Spa was exceptional. The new HUGE video screens were amazing especially with all the video photography. The ventilation needs work. I get it... its a casino but we are totally turned off by the smoke.

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1Thank Darin G
Tazewell
Reviewed 2 days ago NEW

The Peppermill is probably on of the most amazing resort hotels and casinos I have ever stayed in. The service and all staff were awesome. The Island Buffet was a wonderful place to eat . My wife and I hardly ever go out and Gamble but we were here for the fun and Peppermill won!!

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1Thank richardcct16
Woodland, California
Reviewed 3 days ago NEW

Our experience at the Peppermill was excellent. The valet was very friendly and helpful. Check-in was fast and easy and our room was clean and luxurious. We had dinner at the Bimini Steakhouse and lunch the next day at Biscoti's. The restaurants were very nice and the food was above and beyond our expectations.

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1Thank BigJuan530
Nampa, Idaho
Reviewed 3 days ago NEW

Every time I go to peppermill I'm always really happy with my room and service. This time I was disappointed due to the fact that I was placed in a room in which I could hear the trash being taken out every day I was there. The first morning I was woken up from noise which sounded like a hammer...

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Helpful?
Thank mcsalgado775
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Peppermill Reno greatly values guest feedback, so thank you for taking the time to share your review on TripAdvisor. It is disappointing to hear your recent getaway was not up to the high standards of your prior stays at our resort. I would like to apologize for the noise disruptions that were detrimental to your time here, as we truly...

Sparks, Nevada
Reviewed 3 days ago NEW

Always love staying here. We were here for a very large Christmas party. The second floor bar was not prepared for the crowd and the bar tender could not make a "highball." No alternative offered so no drinks purchased? The manager in the second floor cafe owned her room the next day and served the customers personally as they were...

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1Thank Krystal70
Janesville, California
Reviewed 3 days ago NEW

Staff was very personable and helpful. I really appreciate the ability to leave a vehicle while flying out. My friend and I also ate at one of the local restaurants and had an excellent dinner. Thank you Peppermill! I would certainly stay here again if I have a similar circumstance. The only suggestion I can think of is we were...

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1Thank Laurie505

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502-4213
Region: United States > Nevada > Reno
Price Range: $120 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Peppermill Resort Spa Casino Reno, Nevada
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Spa Hotel in Reno
#2 Casino Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Green Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No romance in front of the windows at night hahahaha!!!”
 of 5 bubbles JBF41576, 10 Dec 2016 | Read review
“Be careful... marble tile floor in bathroom is like a skating ring.”
 of 5 bubbles 284daring, 9 Dec 2016 | Read review
“I had a spa suite for me and friends, however the steam sauna feature in the shower did not work well, it didn't get hot enough to work well. This is the reason for my average review. ”
 of 5 bubbles thejim2016, 8 Dec 2016 | Read review
“The grout in the shower could use a good cleaning. Otherwise the room was very clean and well maintained.”
 of 5 bubbles 275rosec, 7 Dec 2016 | Read review
“It's a long way to the rooms from check in. Be sure your bag has wheels!”
 of 5 bubbles terriem2016, 7 Dec 2016 | Read review
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