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WARNING HOTEL UNDER MAYJOR CONSTRUCTION EVERTHING CLOSED one restaurant open 10 % of the casino open pool closed no access to street unless you walk from behind the building NO ONE ADVISES YOU OF CONSTRUCTION WHEN YOU BOOK we got one bad room to start...More
1 Thank Joe W
Response from MGM_Resorts, Guest Relations Specialist at Monte Carlo Resort & CasinoResponded yesterday
Thank you for taking the time to share your valued feedback regarding your visit to Monte Carlo on TripAdvisor. We are disappointed to know about the inconveniences that transpired as a result of our current renovations and for your expressed displeasure with your...More
Really like new rooms. Window couch great place to work. Fun to see the all the hockey fans having lots of fun in the casino. Will use as an option when not staying at the Signature. Nice to see positive changes in Vegas
This time I stayed at the Monte Carlo. This hotel is undergoing renovations. The room I was in had already been renovated. I honestly can't say I was impressed by the changes. The hallways are not well lit and are dark. The elevator waiting area...More
2 Thank EnnismoreGal
Response from MGM_Resorts, Guest Relations Specialist at Monte Carlo Resort & CasinoResponded 1 week ago
We are saddened to hear that the renovations in your guestroom did not surpass your anticipations. Feedback is critical as we strive to provide a phenomenal resort experience. Please know that your comments will absolutely be considered for future enhancements to our resort....More
The renovation are very good, the staff very good, but we did not like the new way to check in. You have to do it all yourself, I do not mind self serve but this is taking it to far, so in personal and not...More
Room was hot. Who places thermostat controls directly under air vent? If you sit by the window, you'll be cool. Sleeping in the bed will be stifling. Cordless phone is horrible. Scratchy sound reception only a few feet from base. Giant sliding door is both...More
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Food is super expensive and not worth it. Free is okay. Rooms too warm and no amenities. Pool was closed. Construction is a pain but not the worst issue. Also prepare for a hassle when checking in. Our hotel stay was... More
Food is super expensive and not worth it. Free is okay. Rooms too warm and no amenities. Pool was closed. Construction is a pain but not the worst issue. Also prepare for a hassle when checking in. Our hotel stay was practically free but wouldn’t stay there again. Excellent location though.
When I called a month ago or so, it wasn't open yet and they could not give me a date it would be open. I'm going later in March so I'll give them a call ahead of time. If it's not open, they usually have you use the... More
When I called a month ago or so, it wasn't open yet and they could not give me a date it would be open. I'm going later in March so I'll give them a call ahead of time. If it's not open, they usually have you use the Mandalay Bay or MGM pool..
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"Look elsewhere while extensive construction takes place."