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New York-New York Hotel and Casino, The Greatest City in Las Vegas, re-creates the very best of the Big Apple. Towering over the Las Vegas Strip, it offers sights, sounds and energy of New York with the stunning recreations of famous Landmarks including the Manhattan Skyline, Brooklyn Bridge, Times Square and the Statue of Liberty. Dine at a variety of restaurants including Nine Fine Irishmen, Tom's Watch Bar and Gallagher’s Steakhouse. Experience the Big Apple Rollercoaster, table games and slots in the casino, one of our bars or lounges or just relax at the pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The New York - New York Hotel & Casino offers a vibrant atmosphere with its lively themed decor and entertainment options, which guests typically enjoy. However, some visitors have concerns about the room decor and air quality. While the staff often receives compliments for their friendliness, there are also reports of slow or unprofessional service.
Despite the hotel's prime Strip location, noise from the roller coaster and nearby construction can be bothersome. Room cleanliness generally garners praise, but inconsistent housekeeping and outdated bathroom amenities are noted. Additionally, extra fees for basic in-room conveniences add to the sentiment that the hotel might not offer the best value.
Location
Central
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming
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In September I had another trip to Vegas, this time chose the NYNY. I always wanted to try this one and thought, the location and design is really amazing. Upon check-in the amazement got a little lost. The lady who had checked me in was not particularly friendly. It felt a little too rushed and was not with too much interest of where to put me which I figured out later too. I received a room on the fourth floor, walked in, very dark. I wondered why and looked out the window. My view was a wall. Literally a wall, nothing else. I went downstairs and asked for a higher floor, received a downgrade in room category, but for me it felt like an upgrade due to Strip view. Anyways, the room was nothing special but it worked for the time I was there. The bathrooms are not too big, the room itself has a standard room size. The casino then is fun, great atmosphere, little New York with lots of restaurants and other entertainment outlets. I would say it is a good place if you can get a room up to $150 per night. Above would be wasted dollars, and make sure that you specify room location as the one I have gotten was absolutely awful.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
Room Tip:High floor. Never low floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
While I was staying there the power went out (11/21)in the entire hotel and casino 3 times. The first time I was in the elevator. It went completely dark and the elevator felt like it dropped 6 feet, causing me to have a panic attack. I used the ATM 10 minutes after the power came back after the second outage and never received my money, however my bank statement showed that I was still charged for the $300 withdrawal a day later. The hotel room we stayed in was a king suite that faced the strip. The view was great however the walls between the rooms were very thin and I was able to hear several conversations from our neighbors next door in detail and smelled marijuana smoke at 6am. The room was clean, the bed was comfortable and it had "sanitized" stickers on highly used items like the remote control, desk, lamps and doors.Our room had a complimentary sanitizing kit with 2 cloth face masks, hand sanitizer and 2 door openers. Checking in was pretty cool. We were able to check in early and make our own key card from our phones! The casino had every other slot machine turned off to comply with social distancing guidelines, clear barrier between the players at the table, and a hand washing station set up and registration , which was pretty awesome! They were also limiting the amount of people who could get on the elevator at a time to go up, so there was line for the elevators especially during the evening. What was odd, was the fact that when the elevators came down to the main floor, 10 people would get off one elevator! Overall, this was a good clean hotel with some issues.
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Review collected in partnership with MGM Resorts International
Date of stay: November 2020
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Social Media, Other at New York - New York Hotel & Casino
Responded 24 Nov 2020
We would like to begin by extending our sincere apologies that we did not meet your expectations on all facets of your visit. It is regrettable to learn about the inconsistencies that occurred with your guestroom. Thank you for offering your perspectives and observations regarding your recent visit to NYNY. Thank you again, and we truly hope this atypical occurrence will not hinder you from giving us another opportunity to serve you in the future. Sincerely, Guest Experience
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Local here and I wanted to take advantage of the cheap deal this hotel was providing for the reopening. I paid $39 +$40 resort fee on Expedia for 1 night. Great deal, since parking was free. My main reason for staying was to use the pool and ofcourse take advantage of the cheap room rate! Pool was nice good size. It is only 4 and half feet deep , so it is very family friendly. Nice view of the towers and rollercoaster as it goes by. I stayed in room 3311 Empire Tower. Very clean and quiet! Ofcourse the hotel was not busy at all. You are provided with a small care package in the room with hand sanitizer and a couple of face masks with a carrying case. Upon going up to the room by the elevators they do have free masks and sanitizer you can use. Roller coaster was running but slow loading, since they are cleaning and sanitizing the cars every ride. Most shops and restaurants were open from what I could see. Unfortunately no shows or bars, nightclubs are open at this time, so unless you are only interested in gambling, swimming and dining there is really not much else to do in Vegas right now.
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Date of stay: June 2020
Cleanliness
Service
Sleep Quality
Room Tip:33rd floor Empire Tower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My 70+ year old mother had never been to Las Vegas before and since I had to go there for a work trip I decided to bring her along and stay for an additional 2 days. After trying to decide between several hotels I decided on New York, New York. Having spent my childhood in NY I thought it would be fun for my mother. Check in went smoothly and precautions were taken due to Covid which I appreciated but after that things went downhill. I told the lady it was my mother’s 1st time in LV and we’d love a room with a view (she gave us one with a fantastic view of a parking lot and generators) I also asked if the Irish Restaurant was open and I was assured it was however they failed to mention that they were only serving drinks and no food. The room we were given was dirty, floor had crumbs-debris, trash still in the bins, hair in the bathtub etc and there was only 1 towel. Repeated phone calls to the front desk went unanswered so I decided to go there in person. Upon exiting the room I ran into a house keeper who I asked for a towel however she informed me that I needed to call for service due to the hotels policy with Covid!? I also noticed a large bag of trash that seemed to be from one of the rooms in the hallway near the elevators (which remained there for the entire 2 days we were there!!!). At the front desk there was now a considerable line and when I finally made my way to the front I was told a towel would be brought to the room (it never was) and the apologized for it being dirty and assured me it would be taken care of. We then went to get something to eat, ended up eating cold pizza in the VERY COLD basement/lower level after finding out the restaurant was closed. Upon returning to the room there was a seal on the door so we assumed it had been cleaned. It looked almost exactly the same besides the trash was taken out of the bin and still no towel. My mother was tired and disappointed so told me to just let it be for the night and we would deal with things the next day. Paper thin walls and ceiling made for virtually no sleep! Next day the hallways were a mess, cigarette butts in the elevator (were still there the following day). Stopped down at the desk and again and asked for a towel and the room to be properly cleaned and went out for a days adventure. Came back that evening to no seal on the room, no cleaning done and the same trash in the hallway and elevator. Upon checking out and sharing all this, along with photos with the “manager” the only thing offered was resort fees being waived. Needless to say this was a REALLY disappointing experience and I suggest looking elsewhere as I’m sure you can find much nicer accommodations.
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Date of stay: June 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All I can say is the resort fees are high and they charge tax on the fees. $114 room will cost you $172/nt because of the extra fees....not counting parking fees. Also, when you go out for the evening take everything with you because housekeeping will remove whatever they want. I had epsom salt for the spa, unopened bottle of wine and water jug which were all removed without my permission.
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Review collected in partnership with MGM Resorts International
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Social Media, Other at New York - New York Hotel & Casino
Responded 23 Nov 2020
It is our goal to provide a phenomenal resort experience for our valued guests. We are saddened to learn that your visit to NYNY failed to exceed your expectations, and appreciate that you took the time to share your concerns with us. Please accept our apologies for housekeeping misplacing your things once you vacated the room as well as any billing issues you may have had. Thank you for bringing the challenges to our attention, and we hope that you will consider giving us another chance to better your opinions in the future. Sincerely, Guest Experience
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Our aromatherapy machine was empty and the shower infusion tube was empty so we did not get the benefit of those two amenities that I had paid for. I placed a maintenance call the very next day and I was told maintenance would show up at a certain time and they never did show up nor were the issues corrected. So I felt like I had wasted money on extra amenities with this room. The room did smell fresh with the extra filtration system and also the floor is controlled by key access only.
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Review collected in partnership with MGM Resorts International
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On arrival we only waited a few minutes to check in, this was all pre-booked and enquired about a room upgrade as this was our 10 years anniversary And I am glad we did!!!! Wow what a view. The room was massive, it was at the front and near the rollercoaster and the main strip which I thought it was going to be loud after midnight but surprising it wasn't. Slept like a log and I am fussy about noise!! The hotels location was great nearly central and about a 10- 15 mins walk to the belargio fountains. To get from the room down the elevator to the hotels exit was like 5 minutes so pretty convenient. The hotel is old but not to the point is looks tired like others I have seen out there. It was decent I thought. We didn't go to the sky bar as we had a decent 90 degrees view. The only downside is the resort's fees but hotel was great. 48th crepe do great crepe there worth it and Broadway burger bar n grill do great burgers!
Tom's urban only go for drinks as the food is poor and under cooked and you wait forever, shame really so avoid food, drinks only.
There's plenty of other bars and food there to pick from.
Summary, if you want a Hotel close to the fountains/ almost central check it out. I here poor reviews but I found it a decent hotel and reasonable prices just resort's fees is the downside but you cannot avoid this.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a Park Ave King View room on the 12th floor in the New Yorker tower. It was small but clean and had pleasant soap/shampoo/conditioner/lotion. No fridge or coffee maker. No room service is provided unless it's requested. Key cards are required in the elevators and only work for the floor you're assigned to.
The pool is open but masks need to be worn at all times unless you're in the pool or actively eating/drinking/smoking.
There are hand-washing stations and glove/mask dispensers in the lobby. The tables and some other games also have a person limit or every other seat blocked off - for example, black jack could only have 3 people at a table at one time and each chair is separated by plexiglass.
I really liked the pizza place (Sirrico's) in the lobby - $6 for slice of cheese. Sodas in the drink machines on each floor are $3.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Social Media, General Manager at New York - New York Hotel & Casino
Responded 18 Sept 2020
We are delighted by your enthusiastic review of NYNY. Thank you for sharing such an inspired review of our accommodations, amenities, and fascinating resort facilities. We are glad to earn your recommendation and hope to welcome you back again soon. Sincerely, Guest Experience
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We were given a rather small room, but it was OK and had all the necessary facilities. We could see a view of the Strip and the hotel's rollercoaster. The room was cold with no method of heating, there was no bin in the bathroom and the noise from the sirens and aircrafts was very loud (maybe an investment into better triple glazing?). Overall our stay was lovely though, the location is perfect to walk along the strip, the check in & out was very quick and easy, The parking allows you to change between any MGM car park at no extra charge...which was very useful. The bars & restaurant are also very nice and good value, especially the pizza bar, the Crepes counter and the hot dog counter.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip:Room 2110 is very small and close to the rollercoaster. It's very noisy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM_Resorts, Guest Relations Manager at New York - New York Hotel & Casino
Responded 17 Mar 2020
Thank you so much for your detailed review and for letting us know about your visit to New York-New York. We take our guest feedback very seriously, and will certainly be using your review to make the necessary improvements moving forward. We are very pleased to read your overall stay was lovely and look forward to being of service to you on future stays in Las Vegas.
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My husband and I came to Las Vegas for a convention at Mandalay Bay. The convention location was easily accessed via the tram from next door at the Excalibur. The room was very clean and had plenty of room. We had a king size bed. The only complaint about the room was lack of a coffee pot. All the staff at the hotel was friendly and helpful, from registration where we upgraded to an available room, to the cleaning staff, when I needed the room cleaned early. There was plenty of gambling and slots, and the casino floor was not too spread out so didn’t have to walk a long way to get to anything. I loved that there were TWO Starbucks! Every restaurant we ate at in the hotel was the best quality with excellent service.
It is also conveniently located to other restaurants outside the hotel and also a CVS you can walk to.
I have gone many times to Las Vegas, this is the first hotel I would make a return visit to.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No, there aren't. I've stayed here twice: the first time, I brought my own Walmart brand Keurig machine + K-cups. The second time, I brought camping mugs & a little travel kettle that will heat up water to make instant coffee. There's a Starbucks near the registration but I find it easier just to bring my own.
There are more places to choose from in the Las Vegas area.
PRICE RANGE
AU$174 - AU$493 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new york - new york hotel las vegas, new york resort, new york las vegas, new york new york las vegas, ny casino, new york hotel las vegas
LOCATION
United StatesNevadaLas VegasParadise / The Strip
NUMBER OF ROOMS
2,024
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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