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Platinum Hotel and Spa

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#14 of 267 Hotels in Las Vegas
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Platinum Hotel and Spa
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3,443 Reviews from our TripAdvisor Community

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Showing 3,169: English reviews
Henderson, Nevada
Reviewed 7 March 2012

My wife and I were looking for a getaway just for the weekend, something away from the famous Las Vegas Strip, but within walking distance. We found the perfect hotel at the Platinum. From being greeted by name when we arrived, to the courteous service throughout our stay, we were simply spoiled by the attentive staff - truly five-star in...

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3Thank Otis702
John A, General Manager at Platinum Hotel and Spa, responded to this review

Kudos to you for taking the time to write such a nice review on our hotel. We are thrilled that you had such a perfect weekend away.

Pass Christian, Mississippi
Reviewed 7 March 2012

Now I understand why Tripadvisor has so many rave reviews of the Platinum. This place is fabulous! We’ll never stay anywhere else in Vegas. During a 3-night stay in February of 2012, the staff was unfailingly solicitous and capable. Every area of the resort (our huge suite, elevators, pool, lounge, restaurant, fitness studio, spa) was clean, well lit, and in...

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3Thank Nancy39571
John A, General Manager at Platinum Hotel and Spa, responded to this review

Thank you for such a fantastic review and we are so pleased you had such an excellent stay. We look forward to your return!

Dubuque, IA
Reviewed 5 March 2012

We chose this hotel based on the reviews and it did not disappoint. The rooms were large and comfortable. The hotel's calm, relaxing atmosphere was a welcome refuge after a day on the Strip. The service level from the staff exceeded our expectations, especially the restaurant staff. We really enjoyed Jeff, our waiter, who went over and above to meet...

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2Thank Connie T
John A, General Manager at Platinum Hotel and Spa, responded to this review

We love our service to exceed our guests expectations! Thank you for sharing on TA..

Glasgow, United Kingdom
Reviewed 4 March 2012

I decided to take my mum to Las Vegas for her birthday and after reading the reviews on Trip Advisor, I selected the Platinum and I'm so glad I did. Room:- We had a Princess Suite on the 14th Floor with a Strip View and balcony which was wonderful, although as we went in February it was a bit cold...

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4Thank ET0703
John A, General Manager at Platinum Hotel and Spa, responded to this review

Thank you for your fantastic review of our hotel, staff and surrounding area. I can tell you did a lot of research on our hotel and I'm pleased we were able to exceed all your expectations. I'm glad you mum had a great birthday!!

Alcalali, Spain
Reviewed 2 March 2012

We chose this hotel after reading reviews on TA. We were upgraded to a Princess suite with a strip view which was amazing! The staff were extremely friendly and helpful. It was also my Birthday while we were there and my son and daughter asked if they could buy some champagne or flowers to be delivered to my room. The...

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3Thank sue p
John A, General Manager at Platinum Hotel and Spa, responded to this review

Thank you for your excellent review. We were happy to help make your birthday a little more special.

Los Angeles, California
Reviewed 2 March 2012

The Platinum is off the strip, doesn't have a casino and has a relatively quiet vibe. If you're OK with that, it's a wonderful place to stay. Much of the property is sold as condos, so the rentals are equivalent to a 1 BR condo, with full kitchen, jacuzzi tub and flat screen tvs in each room. My only peeve...parking...

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3Thank Siliobear
John A, General Manager at Platinum Hotel and Spa, responded to this review

Happy to hear you had a great getaway. Our non casino, non smoking and tranquil environment are the reason most people come here.

Beacon, New York
Reviewed 2 March 2012

Would have loved to give this hotel 5 stars but the furniture and rugs needed some TLC. Saying that our overall experience was great. Very fast check in and out. We were greeted by very friendly staff who called to make sure we were happy with the room and asked if we need anything to make our stay comfortable. Realized...

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3Thank Lincharl
John A, General Manager at Platinum Hotel and Spa, responded to this review

Thank you so much for the great review of the hotel and our fantastic staff. Hopefully when you stay with us again we can get that 5th star!

London
Reviewed 27 February 2012

Great things about this place:- The princess suite was huge Great bathroom with jacuzzi bath and separate shower There are laundry facilities The restaurant does a great good value breakfast The pool area is a great sun trap area The bed was really comfortable For the space it represents very good value at present Not so great things:- It is...

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4Thank Escape_London
John A, General Manager at Platinum Hotel and Spa, responded to this review

Thank you for your review. We appreciate you taking the time to give us your input on the hotel.

iowa
Reviewed 27 February 2012

I had never heard of the Platinum until I saw it on TA rated number 3. I really enjoyed my 3 nights there. We stayed at the ARIA before we moved and the walk from our room at the ARIA to the strip took longer than from the Platinum. Good: We had a fantastic room, they gave us the top...

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2Thank bestontop
John A, General Manager at Platinum Hotel and Spa, responded to this review

Thank you for all your comments. We appreciate hearing the good as well as the ones we need to work on. We are thrilled that you enjoyed the rooms and views. I do apologize for the wait to get into your room, you should definitely have received a call from us when it was available. We hope we do see...

Los Angeles, California
Reviewed 27 February 2012

Three night stay last week. The good: The staff were amazing. From valet, the front desk, to housekeeping. All really nice people willing to help with anything. The bad: The place is a dump. Filth everywhere. Do not walk anywhere barefoot. We bought house slippers just to walk around our room. And the room had the cleanest carpet in the...

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7Thank Joannie65
John A, General Manager at Platinum Hotel and Spa, responded to this review

Thank you for recognizing our amazing staff. I do want you to know that our carpets are deep cleaned on a regular maintenance schedule as are all the other areas in our hotel that require periodic maintenance.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Platinum Hotel and Spa is non-smoking with no slots or tables; a sanctuary located near the action (just a block from the Las Vegas strip) with the look and feel of a trendy boutique hotel. Specializing in personalized service and offering an intimate spa, it's own restaurant and lounge, with an indoor/outdoor pool and spacious lounging deck, the Platinum offers only spacious suite rooms. ... more   less 

Additional Information about Platinum Hotel and Spa

Address: 211 E Flamingo Rd, Las Vegas, NV 89169-4708
Region: United States > Nevada > Las Vegas
Price Range: $193 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Platinum Hotel and Spa 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Platinum Hotel Las Vegas
Platinum Hotel Spa
Platinum Hotel And Spa Las Vegas
Hotel Style:
#8 Business Hotel in Las Vegas
#10 Spa Hotel in Las Vegas
#10 Luxury Hotel in Las Vegas
#12 Family Hotel in Las Vegas
#15 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Platinum Hotel and Spa staff and other travellers.
67 questions
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Questions? Get answers from Platinum Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you put your key card in the slot next to the front door. This will control the AC and some lights in the suite.”
 of 5 bubbles terrybG570OI, 30 Nov 2016 | Read review
“No preference.”
 of 5 bubbles dancam06, 27 Nov 2016 | Read review
“Have a strip view, its more entertaining”
 of 5 bubbles peterbak6, 26 Nov 2016 | Read review
“15th floor corner away from ice and drink machines”
 of 5 bubbles barbaraz646, 23 Nov 2016 | Read review
“Higher floors for better views. I prefer the non strip side for mountain views and sunny mornings on the balcony.”
 of 5 bubbles The_F_team, 19 Nov 2016 | Read review
5 of 5
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