Unfortunately the cars the hotel provides are double billed. The hotel charges you and then the driver demands cash. Big scam. Sad bc otherwise it was a good stay...the front desk manager just smiles through the conversation telling me how awesome I am. Weird conversation to say the least
We absolutely loved the Wynn Tower Suites! Our room was beautiful and had everything we could need and more! We especially loved the quiet lobby area and the ability to get out of the hotel and out on the street without walking thru miles of casino floor. We enjoyed an amazing breakfast at Tableau in the Wynn as well. We visited during Covid restriction time so Las Vegas was not really busy and bustling like we were accustomed to but we will definitely stay here again when it's back to hopping!
I stayed at Wynn Las Vegas for 4 days & 3 night during Feb 2021. Before I booked this hotel, I checked with them if they had coffee kettle, refrigerator, fan, A/C. They did confirm that didn't have any of it but all of them can be requested to be provisioned. But to our surprised, none of those were provided to us. 1. No COFFEE: It was very hard for us to come out of the room and go to a cafe to get some coffee in the morning. I am unsure why would they not provide a kettle/coffee maker and some coffee/sugars 2. A/C Not working: The termostat goes as low as 65 F only. It was very hot in the room and we could barely sleep. When called to ask for a table fan, they said they dont have any. But they did confirm before booking that they would be providing us if requested for. Why would they lie? 3. No Refrigerator: I wonder why couldnt they have a Refrigerator in the room? Even the cheapest hotels these days have it.…
This hotel was spectacular. It blew my mind from arrival to departure and I am so glad we stayed here, especially after visiting other resorts. We booked through Allegiant so we were upgraded rooms automatically and given $40/night of food and beverage credit. So right from beginning I was happy because it was about the same price as the lower end hotels on the strip and they weren't offering credit when I booked. Upon arrival, I was impressed with the beauty and magnificence of the decor. It was amazing. We got checked in and made our way to the hotel room, scanning our key cards to get to the elevators for safety reasons. We were room 5565 and the view was breathtaking. The room was large and the bathroom was more than I expected. I really appreciated the Alexa for turning on/off the lights and opening/closing the curtains. It was a nice tough. The beds were a smidge too soft, but that was just personal taste. We enjoyed food at the SW steakhouse and the cafe in the morning. I appreciated being able to charge it to the room and not bringing my purse down. Both places were very good quality of food and I highly recommend! I also used the gym everyday and I have to say, it was some of the best gym equipment I have ever used. It was on the floor with the spa and it opened at 6 am. You signed a new waiver everyday and they gave you a water bottle and towel upon entering. No hotel gym that I have been to has ever compared to this. It was a great experience and I enjoyed working out there! After 4 nights, we checked out via the email that was sent so we didnt have to go to the front desk to do so. They also allowed us to stay until 1 pm since our flight was a bit later. I greatly appreciated this. So the only problem that I encountered was regarding the $40 a night in food and beverage credit. The allegiant site clearly stated we were to be given $160 in credit for our trip. Then I got the bill and only like $60 was taken off. And when I called they explained it was 40 per day and not accumulated. So it took off $40 for our steakhouse and $20 when I got coffee and a breakfast. Now i was mildly annoyed but i wasnt going to get mad bc it was allegiant fault for their wording. But before I even responded, she was like let me get the manager over and get it fixed please hold. And they took the whole $160 off!!! Soooo nice! The whole experience was amazing, do yourself a favor and stay here! …
"No kettle or coffee maker in the room"Read full review
"high quality and well worth it. Lots of rooms for what every level you want"Read full review
"Tower suites start at floor 22 and I would highly suggest upgrading to them."Read full review
"Best hotel on the strip"Read full review
"If you book the Tower Suites make sure to have your cab/Uber take you to the dedicated lobby. It saves you a walk at check-in."Read full review
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