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Lots of good things to say about the Cancun resort: large, clean, comfortable rooms; covered parking; amazing swimming pool with water slides; friendly staff; easy access to the strip; perfect for families. The only negative during our stay was the lack of enforcement of swimming...More
The Cancun Resort was very nice. The suite we stayed in was very spacious and just what the four of us needed. There was a hot tub on our patio and a huge living room. The Mayan Pool was very neat with the water slides...More
i am a owner since 2004 and this was the first time we stayed, we always used our exchange power to go other places. We asked for a updated unit and got it . the place is very nice. we talked to a maintenance person...More
Pool is great but units are in bad need of repairs. 1 unit had 4 out of 6 days with air conditioner broke. Another had kitchen cabinets with missing doors. A third had bathroom cabinet whose knobs fell off and kitchen table was broken. Grills...More
1 Thank cmeza2017
Response from Diamond R, Manager at Cancun ResortResponded 22 August 2017
Thank you for your candid feedback. Cancun Resort is constantly working on the maintenance and upkeep of the resort. Our front desk is accessible 24 hours to swiftly assist with any concerns and/or requests throughout your visit. Diamond Resorts International® takes pride in providing incredible...More
The resort advertises itself as a 5 star property, it definitely is not.
We selected it because it of the pools and water slides. 2 of the slides have a minimum 42" and the others have 52" This made it so my 7 year old...More
2 Thank SeMajor
Response from Diamond R, Manager at Cancun ResortResponded 18 August 2017
Thank you for choosing Cancun Resort for your family vacation! We are pleased that you found our staff offered a good service throughout your stay. We understand how these events could have affected your visit, and we appreciate your cooperation as we committed to assisting....More
USD 100 - USD 316 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#43 Spa Hotel in Las Vegas
Non-Smoking Rooms ,
Number of rooms
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There is a small amount of covered parking in a garage connected to the buildings but they also have parking along the sides of the buildings and a large parking lot toward the rear of the property. They give parking passes... More
There is a small amount of covered parking in a garage connected to the buildings but they also have parking along the sides of the buildings and a large parking lot toward the rear of the property. They give parking passes to guests at check-in, you may have to ask for an extra one for your guests when they arrive. I don't know what their limit per room would be.
Response from Diamond R | Property representative |
Thank you for your recent interest in Cancun Resort. Upon your arrival please request a secondary parking permit, your guest will be instructed to park within the same parking areas as yourself. I hope this information was... More
Thank you for your recent interest in Cancun Resort. Upon your arrival please request a secondary parking permit, your guest will be instructed to park within the same parking areas as yourself. I hope this information was helpful, and we look forward to your visit!
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"Ask for a room overlooking pool area preferably in one of the two taller buildings which have better views of..."