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Palms Casino Resort

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#49 of 267 Hotels in Las Vegas
Certificate of Excellence
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Palms Casino Resort
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3,078 Reviews from our TripAdvisor Community

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There are newer reviews for Palms Casino Resort
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Showing 2,916: English reviews
Reviewed 5 weeks ago via mobile

I stayed here with my 8 year old son for 5 nights and we loved it. We stayed in one of the white rooms (with the eyes on the wall) and thought it was really nicely decorated and extremely comfortable. We had a lovely view over to the strip from the 24th floor and then down to the pool. The...

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Helpful?
Thank Melissa F
Management response:

Dear Melissa F, Thank you for choosing to stay with us on your recent visit to Las Vegas. I am pleased to know you enjoyed the hotel amenities and found the service to be friendly. Thank you again and we hope to welcome you back! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

North Myrtle Beach
Reviewed 5 weeks ago

We enjoyed visiting Palms, although we were unaware that they are merging with Palace Casinos, Nov. 1. They had lots of slots we like to play, but did not do well there. They have a great buffet, however, with a great selection. We would go back and try again, but they need to loosen the slots!

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Helpful?
1Thank richygirl
Management response:

Dear richygirl, I appreciate the wonderful feedback you have provided us! I am thrilled to hear you had an enjoyable stay. Please let us know when you are planning your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

San Francisco
Reviewed 5 weeks ago

I frequent Vegas annually and my check in experience at this hotel was the most pleasant experience. We were greeted by Matthew at check in last Wednesday evening and requested a strip view. We told him we had just returned from a 4.5 hour drive visiting the slot canyons in Page, AZ and just wanted to relax at the hotel...

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Helpful?
2Thank travelSF88
Management response:

Dear travelSF88, Thank you for the review. I am pleased to hear you found the accommodations and service to be exceptional! We look forward to welcoming you back! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

Chicago, Illinois
Reviewed 5 weeks ago

We love staying at The Palms because of the fantastic service and excellent atmosphere. JAMES O was absolutely wonderful when he checked us in last night and upgraded us to a fabulous suite! The people who stays at The Palms are also wonderful. We always love making friends at the pool and buffet, and it's fun to run into the...

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Helpful?
Thank Mark H
Management response:

Dear Mark H, I appreciate the positive feedback you have provided us! I am thrilled to hear you found the accommodations and service to be exceptional! We truly look forward to welcoming you back! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

Nashville, United States
Reviewed 5 weeks ago

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Helpful?
1Thank Chukwuemeka M
Management response:

St. Thomas
Reviewed 5 weeks ago via mobile

The Palms Hotel was awesome.. I couldn't ask for a better hotel.. Everything you could ever need on a trip was found right in that hotel.. You have your casino of course .. There are amazing restaurants and even various amazing nightclub to choose from..

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Helpful?
Thank Jarima
Management response:

Dear Jarima, I appreciate the wonderful feedback you have provided us! I am thrilled to hear you found the accommodations and service to be exceptional! Please let us know when you are planning your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 31 October 2016 via mobile

I visited Vegas numerous times and this hotel experience was my best so far! We checked in requesting a complementary upgrade due to it being my boyfriends birthday weekend and our host Matthew gave us a Ivory Suite upgrade! Very spacious 2 room suite to enjoy! Great decor and as mentioned very spacious! Thank you Palms and staff for accommodating...

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Helpful?
2Thank A TripAdvisor Member
Management response:

Greetings, Thank you for providing us with a positive review. I am pleased to hear the service provided to you was exceptional! We hope to welcome you back soon! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

California
Reviewed 30 October 2016 via mobile

Stayed at the Palms because the rolling stones were in town. Received a special deal for "Palms Casino" 2 Queen Bed room with Downtown view. The price was around $350 with all the fees and taxes for two nights. Room was clean, safe, coffee pot in bathroom + it has a mini bar.. Decent size room, bathroom has a shower...

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Helpful?
1Thank aprkontra
Management response:

Dear aprkontra, I appreciate the positive feedback you have provided us! I am pleased to hear you found the accommodations and service to be exceptional! Please let us know when you are planning your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

Salt Lake City, Utah
Reviewed 29 October 2016

I know that marketing photos are going to be nicer than the actual room, but this was ridiculous. The room that I booked doesn't even resemble the room that I was given. Even beyond that, the room was outdated, in disrepair and absolutely filthy. I did not complain to management after checking in because I had the flu at the...

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Helpful?
2Thank ajcloward
Management response:

Dear ajcloward, Thank you for providing us with detailed feedback from your visit. I would like to extend my sincerest apologies for the overall dissatisfaction you experienced during your stay with us, particularly regarding the overall hotel amenities. We will review your feedback for any needed feedback. Please feel free to reach out to us directly. (Shelby.Masacek@Palms.com) Best Regards, Shelby...

Reno, Nevada
Reviewed 29 October 2016

I stay at the palms on work trips and Matthew and Trent at the front desk always make my trip exceptional. Their customer service is top notch. I will not stay anywhere else. The room rates are fair and their are plenty of options for good food. I would highly recommend

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Helpful?
1Thank Gino P
Management response:

Dear Gino P, Thank you for leaving us fantastic feedback. I am pleased to know you found our team to provide exceptional service and we appreciate your loyalty, we look forward to welcoming you back soon! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Region: United States > Nevada > Las Vegas
Price Range: $118 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Odigeo, Hotels.com, Prestigia and Jetsetter so you can book your Palms Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino Resort Las Vegas
Hotel Style:
#20 Casino Hotel in Las Vegas
#24 Luxury Hotel in Las Vegas
#26 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Palms Casino Resort staff and other travellers.
41 questions
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Tucson
over a year ago
15 days ago

See all questions (41)

Questions? Get answers from Palms Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor rooms have view.”
 of 5 bubbles evajan80, 28 Nov 2016 | Read review
“Just ask!!!!!!”
 of 5 bubbles 632nayelij, 18 Nov 2016 | Read review
“the Higher the better for Strip views”
 of 5 bubbles dirkm755, 15 Nov 2016 | Read review
“If you'd like a good room, choose the Palms Place or got to the MGM Signature”
 of 5 bubbles georger735, 14 Nov 2016 | Read review
“When you check in, demand that you be given the exact room that you booked.”
 of 5 bubbles ajcloward, 28 Oct 2016 | Read review
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