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Palms Casino Resort

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#50 of 264 Hotels in Las Vegas
Certificate of Excellence
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Palms Casino Resort
Palms Casino Resort
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3,110 Reviews from our TripAdvisor Community

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Showing 2,946: English reviews
Reviewed yesterday NEWvia mobile

A little run down. Very good diner open 24hrs. Gourmet restaurant had great appetizers, beautiful view but very marginal food. I can't recall the name but it's Italian on the highest floor. The rooms were like the hotel ok but pretty worn out. Oh, almost forgot, the Chinese restaurant was the worst Chinese I've ever had!

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Helpful?
Thank Moep2468
Murrieta, California
Reviewed 2 days ago NEWvia mobile

We love Palms place junior suites, 3rd time visiting and each time our stay at the hotel has been amazing. It has everything you need, from cooking utensils, coffee maker, blender, toaster, dishwasher, plates, fridge everything you need is available and if it isn't all you do is call and they will bring it to you. It's like a one...

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Helpful?
Thank Fran62014
Management response:

Dear Fran6014, Thank you for providing us with positive feedback! We are thrilled you enjoyed your visit and look forward to welcoming you back! (Shelby.Masacek@StationCasinos.com) Best Regards, Shelby M

Halton Hills, Canada
Reviewed 4 days ago NEWvia mobile

I stayed here because I had a few comp nights, normally I like to stay somewhere a bit more central. I won't be staying in the middle of nowhere again! The Palms is a serious let down as far as Vegas hotels go. The shuttle only runs from 11 am to 8 pm so brush up your Uber account folks...

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Helpful?
Thank Cass_M_1975
Management response:

Dear Cass_M_1975, Thank you for providing a review from your recent visit to Palms Casino. I would like to extend my most sincerest apologies for the overall dissatisfaction you experienced throughout your stay, especially due to the service you received. I will review your comments with the appropriate departments for any needed improvement and I hope to have the future...

London, United Kingdom
Reviewed 4 days ago NEW

My partner and I visited this hotel for my friends wedding and it was just great! It was our first time in Vegas so the grand scale of the hotel was overwhelming, however it had everything you could want in a hotel - multiple eateries, bars, spa, pool and even a club. It's situated about a 5-10 minute drive from...

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Helpful?
Thank Kwatson43
Management response:

Dear Kwatson43, Thank you for taking the time to provide our hotel with positive feedback. I am pleased to know the overall amenities and accommodations, we hope to welcome you back soon! Best Regards, Shelby M

Nottingham, United Kingdom
Reviewed 1 week ago

Ruined what was meant to be the best trip ever! This was our choice of hotel for our wedding stay, they sold our room so on arrival we were told this and implied we were not entitled to our room because the rate had gone higher since we booked. The staff are not warm or welcoming and do not want...

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Helpful?
9Thank Becky N
Management response:

Dear Becky N, Thank you for taking the time to provide us with feedback from your visit. I would like to sincerely apologize for the overall dissatisfaction you experienced with the room assignment challenges as well as the service. We will review your comments for needed improvement and we hope to have the future opportunity to welcome you back. Please...

Gran Canaria, Spain
Reviewed 1 week ago via mobile

Cheapest buffet we visited in Vegas but is up there with the best of them ... asked for vegan choices and staff were all thoroughly knowledgable, plus the chef offered to whip me specials up without prompting - above and beyond! Friendly servers, clean, food fresh and delicious ... not a fault, definitely be back

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Helpful?
Thank Princess_Presley
Management response:

Dear Princess_Presley, Thank you for the fantastic feedback! We look forward to your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

London, United Kingdom
Reviewed 2 weeks ago

Stayed here for 3 nights over the weekend with my boyfriend. The hotel room was lovely, very modern and clean, loved the bathroom! However the hotel itself was a little outdated, we did visit in december so not during the peak season however we were still disappointed. The casino itself was old, not much of great bar offerings, I would...

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Helpful?
Thank micaelas0lange
Management response:

Dear micaelas0lange, Thank you for taking the time to provide us with valuable feedback from your visit. I would like to extend my apologies for the overall dissatisfaction you experienced, should you wish to discuss your stay further, please feel free to reach out to me directly. Shelby.Masacek@Palms.com Best Regards, Shelby M

Reviewed 2 weeks ago via mobile

I stayed a night at Palms Casino, and it was delightful. Everything smelled so clean, the bath tub was amazing, and the service was fantastic. My only complaint was the cable service. Palms needs a new cable provider. I was unsure of the channels I was watching or what was on.

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Helpful?
Thank Myndie C
Management response:

Dear Myndie C, I appreciate the wonderful feedback you have provided us! I am thrilled to hear you found the accommodations and service to be exceptional! Please let us know when you are planning your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

Reviewed 2 weeks ago via mobile

I was in the process of driving for my move to Denver from San Diego and stopped overnight and decided to stay another to just relax and have time for myself after my drive! I'm so glad I did! It was XMas Eve it was perfect and the best rates I ever seen so it all worked great thanks Palms!!...

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Helpful?
Thank Jennifer G
Management response:

Dear Jennifer G, Thank you for choosing to stay with us on your recent visit to Las Vegas. I am pleased to know you found the value to meet your need and your overall visit to be enjoyable. We hope to welcome you back again! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

Austin, Texas
Reviewed 2 weeks ago

Vegas may be the single most "fickle" hotel market in the country, if not the world, as amply illustrated by the systematic demolition of nearly every hotel on the Strip over the past 20 years. The Palms opened a decade ago as a direct competitor to the Hard Rock Hotel on the opposite side of the Strip: a hotel specifically...

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Helpful?
4Thank Jeff K
Management response:

Dear Jeff K, Thank you for the feedback. I would like to extend my apologies for the overall dissatisfaction you experienced while staying with us, particularly regarding the accommodations. We truly hope for the future opportunity to welcome you back, please feel free to reach out to me. (Shelby.Masacek@Palms.com) Best Regards, Shelby M

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Region: United States > Nevada > Las Vegas
Price Range: $136 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, TripOnline SA, Expedia, Prestigia, Vegas.com and Jetsetter so you can book your Palms Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino Resort Las Vegas
Hotel Style:
#21 Casino Hotel in Las Vegas
#25 Luxury Hotel in Las Vegas
#27 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Palms Casino Resort staff and other travellers.
44 questions
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Tucson
over a year ago
1 month ago

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Questions? Get answers from Palms Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ivory Suites have the best Strip views, and again, definitely go for a Premier Room!”
 of 5 bubbles kirker, 3 Jan 2017 | Read review
“Best view and food”
 of 5 bubbles Orange2u, 20 Dec 2016 | Read review
“either tower has its pluses”
 of 5 bubbles richardrQ2909JB, 13 Dec 2016 | Read review
“ask for it.. you saw it on the hotel's website!”
 of 5 bubbles more-mornari, 11 Dec 2016 | Read review
“Best room the best staff ! Best price !”
 of 5 bubbles 957rayg, 10 Dec 2016 | Read review
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