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Palms Casino Resort

Booking.comUSD 93*
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#63 of 263 Hotels in Las Vegas
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Palms Casino Resort
Palms Casino Resort
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3,243 Reviews from our TripAdvisor Community

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Showing 3,073: English reviews
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Reviewed yesterday NEWvia mobile

Resort was average but Matthew from Tampa provided us North Carolina ladies (Room 8111) with world class customer service. Matthew made our first visit to Vegas quite pleasant...he was the icing on the cake. Thank you for taking good care of us. You are the greatest.

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Helpful?
Thank Tonya D
Louisville, Kentucky
Reviewed 3 days ago NEWvia mobile

First time in Vegas Pros Casino smells wonderful when you walk in. Room was on 17th floor corner end room with great view of strip and pool Room was clean Bed and pillows were good Bathroom was nice clean and a good size Nice food court Nice movie theater Cons Ask for towels and wash rags they never made it...

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Helpful?
Thank dannyswife711
New Zealand
Reviewed 3 days ago NEW

I think this is the 3rd visit to this hotel in the last couple of years. It was just a spur of the moment one night stay for me this time. I booked through their website and got a great deal for a Superior room in the Fantasy Tower. The room was $54 + tax and plus the dreaded Resort...

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Helpful?
Thank Musclebearnz
temple hills, United States
Reviewed 4 days ago NEW

So I always knew I shouldn't book a hotel through a third party site. That suspicion was confirmed after this trip. I booked this stay at literally the 11th hour before my flight was to take off. For 4 nights the total was $408. Not bad. However, when I got to the "resort/casino" I was billed an additional $120 per...

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Helpful?
Thank Brittney C
Management response:

Dear Brittney C, I appreciate the detailed review from your recent visit with us. I am terribly sorry to hear your stay did not meet your expectations and we do apologize that you were not aware of our advertised resort fee. Our resort fee includes the following: High speed internet service, access to the Palms Cardio Center & Palms Place...

Soldotna, Alaska
Reviewed 5 days ago NEW

The rooms are very nice, big and comfortable king beds, marble and granite everywhere, good bars and small casino which I like, nice pool area, the only draw back to the pool was the wife wanted a bottle of water and a Vodka and Club it was $31!! It wasn't that much inside!! They must think that celebs are hanging...

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Helpful?
Thank JohnL1972
Management response:

Dear JohnL1972, We appreciate the feedback from your stay and are pleased to hear you enjoyed the hotel amenities. Please let us know when you are planning your next visit! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Laguna Woods, California
Reviewed 6 days ago NEW

Good location, good amenities, free parking that is easily accessible.there were a few complaints about the room and they were resolved. The staff, especially River and Valerie truly impart great customwe service. We will stay there again.

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Helpful?
Thank Judith L G
Management response:

Dear Judith L G, Thank you for the fantastic feedback regarding our customer service. We truly look forward to welcoming you again! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Central Florida, Florida
Reviewed 1 week ago

At first glance the Palms Casino Resort in Las Vegas seems to be an oasis in the desert, boasting a first rate casino, multiple restaurants, a pool scene that young people adore, and a location just off of 'the strip' that provides many benefits. For these reasons my wife and I decided to stay at the Palms for several days...

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Helpful?
2Thank floridapuddlepirate
Management response:

Dear floridapuddlepirate, Thank you for taking the time to provide us with a detailed review of your visit. I would like to apologize for the overall dissatisfaction you experienced, especially regarding the overall service. I will be discussing your comments with our departments for any needed improvements and I truly hope for the future opportunity to make it up to...

Dripping Springs, Texas
Reviewed 1 week ago

I have stayed the past 20 years at least once a year and this was by far the worst stay. My reservation was wrong as I had asked to stay in room 53110 as I have every year and the reservation was made for that room when I got there that room was occupied and I was told we only...

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Helpful?
1Thank David F
Management response:

Dear David F, I truly appreciate the review and sincerely hope that you'll accept my apologies for the overall dissatisfaction you experienced throughout your time with us. Your comments will be discussed with the appropriate departments and I invite you to contact me directly so I can further look into the details you mentioned. Thank you and I look forward...

Kenner, Louisiana
Reviewed 1 week ago via mobile

The Pool party on Fridays and Saturdays are really fun. The room we stayed in was a bit dated but the housekeeping was good enough to make up for it. The spa at the Palms is clean and accommodating. Overall, great stay and awesome front desk staff!

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Helpful?
Thank Jose G
Management response:

Dear Jose G, Thank you for the feedback, we are happy to hear you had an enjoyable time at our pool party event, come visit us again soon! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Reviewed 1 week ago via mobile

My sister and I came to Vegas to celebrate my birthday/ Mother's Day. We enjoyed our stay at the Palms. We stayed in the 17 th floor in the Ivory tower. Everything was perfect. The staff was great and very informative as well. I will definitely be back again. This is my go to place to stay.

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Helpful?
Thank millicent v
Management response:

Dear millicent v, Thank you for taking the time to provide us such wonderful feedback! Our guest's comfort and satisfaction is our number one priority and we are pleased we were able to make you feel at home. Next time you are in town please feel free to reach out to us! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Region: United States > Nevada > Las Vegas
Price Range: $125 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Hotels.com, Vegas.com, Orbitz, Travelocity, Priceline, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly, HotelsClick and Hotel.de so you can book your Palms Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino Resort Las Vegas
Hotel Style:
#26 Casino Hotel in Las Vegas
#27 Luxury Hotel in Las Vegas
#28 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Palms Casino Resort staff and other travellers.
49 questions
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Tucson
over a year ago
6 months ago

See all questions (49)

Questions? Get answers from Palms Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a movie theatre inside the hotel. Good food court.”
judithlg, 21 May 2017 | Read review
“Go to the hotel web site and choose your room based upon what is most important to you. They have several options for many budget levels.”
floridapuddlepirate, 19 May 2017 | Read review
“check your room first before unpacking and bring a mask so you do not have to smell pot.”
859DavidF, 17 May 2017 | Read review
“Spring for the suites. Theres lots of room and they are worth the money”
  • suite
  • floor 28
ybpjameswallace, 13 May 2017 | Read review
“Check online what type of room you - modern etc.”
Melina56, 10 May 2017 | Read review
5 of 5
Booking.com
USD 93* /night
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AMOMAUSD 129
VEGAS.comUSD 93
CancelonUSD 96
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*Disclaimer
Prices are for 1 room, 2 adults
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