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Residence Inn Las Vegas Henderson/Green Valley

Residence InnUSD 146*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Las Vegas Henderson\/Green Valley
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73 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Reviewed 1 week ago NEWvia mobile

Amalia and Elisa made our stay wonderful. Elisa is the best breakfast hostess: gracious, happy, energetic, helpful. Elisa wants all to enjoy their meals and time. Amalia is very attentive and willing to do whatever it takes to make our stay comfortable. She asked about our interests to help us make great decisions about how to spend our time. Thanks...

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Helpful?
Thank Dennystjohn
Atlanta
Reviewed 3 weeks ago

Checked in. No hot water. Said it would be fixed that day. Still no hot water and not even enough cold water pressure to take a shower. Had to take a "sponge bath" in sink. Day 3. Front desk and manager not responsive at all. I would not stay here ever again.

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Helpful?
Thank fredthefirst
Daniel S, Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Fredthefirst Please allow our sincere apology for the inconvenience for the hot water outage which was beyond our control and we made it our priority to get this issue resolved and had a contractor bring in extra staff to find the source of the leak, we have offered our guest relocation to our sister property as well as get passes...

Atlanta, Georgia, United States
Reviewed 3 weeks ago

Hot water was out for 3 nights straight. Management didn't seem to care. Workers worked from 9 am - 5 pm to fix. No priority to fix. Didn't offer other options. Apology letter was the only thing sent. Can't believe Marriot even allows their name on this place

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Helpful?
Thank Charlotte F
Daniel S, Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Charlotte F We apologize that we have not provided the service we are known to provide due to the break in our hot water supply line, we had numerous crews working on fixing the problem and it was our top priority. It took longer than expected to locate the leak and we have made every effort to correct the problem...

New York City, New York
Reviewed 4 weeks ago

I stayed for a week last November, during Thanksgiving. I loved how engaged the staff was. Amalia and Tianna were both terrific -- they gave me the impression that sincerely wanted me to have a good time while I was visiting. Every morning I came down to the main hall to have breakfast, and the staff was there to offer...

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Helpful?
Thank lkrubner
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

ikrubner Thank you very much for your review and I'm delighted to hear that our staff provided exceptional service during your stay, we hope to see you again on your return visit to Las Vegas

Albany, New York
Reviewed 8 April 2017

We have stayed here several times for multiple days each stay. The staff are wonderful! We'd especially like to give a shout out the hostess, Elisa, who went out of here way to make sure that the disabled member of our party was taken care of. The front desk staff were super helpful as were Alonzo and the other maintenance...

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Helpful?
Thank ret_roadrunner
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Dear ret_roadrunner, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.

Reno, Nevada
Reviewed 4 April 2017

I stay at this hotel a couple times per year when we come to Vegas to visit family. I usually like to work from the hotel on weekdays. Bottom line, it's always comfortable and I always feel welcome, but the internet is just plain sub-par. During each stay, I complain about the internet; I have for years. And it's never...

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Helpful?
Thank Scott B
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Scott B Thank you very much for your feedback, we have addressed your concern in regards to the internet with our service provider and hope that you will indeed stay with us again on your return to the area.

San Diego, California
Reviewed 1 April 2017

I can't say enough about how great the staff was, top to bottom at my recent stay at the Residence Inn in Green Valley. I checked in very late in the evening and was greeted warmly by a gentleman that was from my hometown of San Diego. I had my room keys quickly and was on my way. My room...

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Helpful?
Thank Jon S
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Jon S I like to thank you for the review and specially for recognizing our staff's attention to our guest, as for the noise concern from the plains it is hard for s to control that since we are in the direct flight path of the Airport but again I appreciate the fact that you based your review mainly on...

Airdrie, Canada
Reviewed 30 March 2017

Apartment style. Everything you need. Wonderful staff, especially Elisa at breakfast (complimentary, fantastic, full, warm breakfast!)! The neighbourhood is nice too - check out the Chocolate Factory, go to the Theatre, have a Float Therapy session, numerous restaurants - including Barley's (it's a Casino too)! Nice to stay where it's away from the partying and smoking. There is a shuttle...

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Helpful?
Thank jenwads
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Thank you for your review and additional information about our surrounding area

Reviewed 23 March 2017

We stayed here for over 2 weeks in March while my husband had knee surgery. The suite was nice, the pool and spa were great, and the breakfasts were amazing. Elisa was always helpful and cheerful during breakfast. We also enjoyed the mixers on Monday, Tuesday and Wednesday evenings. What a cool idea! Glad for the airport shuttle. You can...

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Helpful?
Thank terinewell
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

terinewell, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.

Reviewed 20 March 2017

Good free breakfast. fresh baked waffles, biscuits and gravy sausage and eggs, it was one of the best complimentary breakfasts I've ever had. . Elisa the waitress was above and beyond. The fresh brewed coffee was very good.

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Helpful?
Thank James K
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

James K Thank you very much for the feedback and we will share your information with the entire team and specially Elisa whom is a fantastic ambassador for our property, we hope to see you once again when you return to Las Vegas.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Get away from it all at the Residence Inn Las Vegas Henderson/Green Valley Hotel. After exploring the fabulous Vegas Strip, come relax in our Henderson hotel. Perfect for an extended stay, our hotel is located in a peaceful location, just a seven mile shuttle ride to The Strip, and a short drive to the famous Hoover Dam, Lake Mead and the campus of UNLV. You can relax at our outdoor pool and hot tub, cook out at our outdoor BBQ picnic area, or workout in our on-site fitness center. Enjoy our complimentary hot breakfast buffet and free hors d'oeuvre at our nightly Manager's Reception, offered Monday through Wednesday. Each of our extended-stay suites features a fully-equipped kitchen and separate living and sleeping areas. Business travelers will love our well-lit desks, ergonomically-designed chairs and free high-speed Internet. Come visit our pet-friendly Residence Inn Henderson NV Hotel and experience first-class service in the exciting Las Vegas area. ... more   less 

Additional Information about Residence Inn Las Vegas Henderson/Green Valley

Address: 2190 Olympic Avenue, Henderson, NV 89014-2242
Region: United States > Nevada > Henderson
Price Range: $199 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Las Vegas Henderson/Green Valley 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Residence Inn Las Vegas Henderson/Green Valley Hotel Henderson
Residence Inn Henderson
Henderson Residence Inn
Residence Inn Green Valley
Hotel Style:
#10 Business Hotel in Henderson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Las Vegas Henderson/Green Valley staff and other travellers.
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Questions? Get answers from Residence Inn Las Vegas Henderson/Green Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay”
661CharlotteF, 2 May 2017 | Read review
“Probably 3rd floor would be ideal because you would not hear those above you.”
kiinderassistant, 18 Mar 2017 | Read review
“Be on the second floor - the ceilings are thin on floor 1.”
alinak594, 7 Mar 2017 | Read review
“Two bedroom suites are a great value.”
triathlonfan, 7 Mar 2017 | Read review
“Stay anywhere else ... but not here !!”
ACERICK, 20 Feb 2017 | Read review
5 of 5
Residence Inn
USD 146* /night
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Prices are for 1 room, 2 adults
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