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Hilton Garden Inn Las Vegas/Henderson

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Hilton Garden Inn Las Vegas\/Henderson
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711 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Las Vegas/Henderson
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Showing 690: English reviews
chandler, United States
1 review
Reviewed 29 May 2015

words are not enough to explain the level of customer satisfaction at this hotel. I stay here every time I'm in Vegas and am usually there twice a month. I could stay anyplace but I choose this Hilton Garden Inn. This place is "Old school Vegas" and they know how to do it right.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Craig P
Cady M, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear Craig, Thank you for taking the time to share your recent experiences with us. We are happy to hear your positive compliments and we absolutely love having you as a regular guest at our Hilton Garden Inn. We appreciate your business as a returning guest and if there is anything we can do to make your future stay special,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2015

We were treated so well. Our room was so clean. It was so quiet. The lobby was so clean. It was a perfect location to eat, go to the casino, and freeway access was great too! But the #1 best thing about the Hillton Garden Inn in Henderson is Jason. What a guy! He is absolutely the best!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank margaretmY8011BQ
Cady M, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear Margaret, Thank you for taking the time to share your experience with us. We are happy to hear your positive compliments on our staff as we strive for exceptional customer service. Your comments will be forwarded to management and will not go unnoticed! We appreciate your business and if there is anything we can do to make your future... More 

West Palm Beach, United States
1 review
Reviewed 14 May 2015

This is a great hotel for the business traveler. Great location, clean, quiet, and the staff were very cordial. Walking distance to some nice local attractions and other places to eat. Rooms are very clean and the bed was very comfortable. Complimentary Internet and good working space both in the room and in the lobby.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kenneth A
Cady M, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear Kenneth, Thank you for taking the time to share your experience with us. We are happy to hear your positive compliments as we strive for exceptional customer service. We appreciate your business and if there is anything we can do to make your future stay special, please let us know! We wish you safe travel and we will see... More 

Phoenix, Arizona
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 May 2015

It was a busy weekend for Sin City between the Mayweather-Pacquiao fight at the MGM Grand and the Monster Energy Supercross Final at Sam Boyd Stadium, so hotel choices were limited and prices for most were through the roof. I'm a Supercross fan, so it was very close to the stadium. The room was clean, the bed was comfortable, and... More 

Helpful?
Thank Tom S
Cady M, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear Tom, Thank you for taking the time to share your experience with us. We are happy to hear you found our Hilton Garden Inn to exceed your expectations as we strive for exceptional customer service. Thank you for all of the positive compliments! We appreciate your business and if there is anything we can do to make your future... More 

Yuma, United States
2 reviews
Reviewed 5 May 2015

I was traveling alone for work in Boulder City and couldn't have asked for a better location. Everything is within walking distance, but I chose to drive the 2-3 minutes to get to the Gallaria Mall and other shopping locations. Would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Veronica W
Cady M, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear Veronica, Thank you for taking the time to share your experience with us. We are happy to hear you have found our Hilton Garden Inn to be your home during your business trips in our area. Thank you for the positive compliments as we strive for exceptional service, we are very pleased to have exceeded your expectations. We appreciate... More 

Henderson, Nevada
Level Contributor
177 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 May 2015

I just had a four night stay here that I used my HHonors points for. I couldn't have made a better choice. I found the hotel to be conveniently located to many things, most notably Sunset Station Casino. It's a 5 minute leisurely walk from the hotel. The staff interactions that I had were very positive. The noise level around... More 

Helpful?
Thank George R
Cady M, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear George, Thank you for taking the time to share your experience with us. As a Hilton Honors Reward guest we value your business and thank you kindly for all of the positive compliments given to our staff and our property! We are pleased to have exceeded your expectations and if there is anything we can do to make your... More 

Beverly Hills, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 April 2015

Front desk personnel are inflexible regarding routine requests and are not customer service oriented. Management needs to train hotel staff in a customer service fashion. Front desk staff need to address the customers needs and not dismiss their concerns in a rude condescending fashion. Stay somewhere else, where they appreciate the guests.

Helpful?
4 Thank Charles S
Cady M, Front Office Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear Charles S. Thank you for sharing your experience at our hotel here in Henderson, Nevada. Hilton Garden Inn is consistently ranked top for customer satisfaction as a brand in the upscale segment. Hilton Garden Inn promises to do whatever it takes to ensure our guests are satisfied and our hotel is no exception to that rule. We strive as... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 April 2015

Nice hotel, large rooms, friendly staff. Stayed for a week on business. Within walking distance of great food and shopping. Short drive to other shopping and restaurants. Did not eat in the hotel so cannot address that.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Karylene O
Cady M, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear Karylene, Thank you for taking the time to share your experience with us. We are happy to hear your positive compliments as we strive for exceptional customer service. We would love for you to try out our onsite restaurant upon your next visit, come have an appetizer on us! You will not be disappointed as our full restaurant offers... More 

Sierra Vista, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2015

The room was very small, the bathroom fan did not work. The internet was turned off an hour and half before checkout time. The "free" breakfast was just some donuts, coffee and tea. They even charged for some oatmeal.

Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank David W
Cady M, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear David, Thank you for taking the time to share your experience with us. We appreciate your business and your feed back is important to us. We are very sorry that our hotel did not meet your expectations during this visit. Your comments will help us continue to work to improve our guest service satisfaction. We hope that you consider... More 

Las Vegas
1 review
Reviewed 14 April 2015

Nice quiet hotel situated near the Sunset Station Casino with plenty of restauraunts nearby. Breakfast provided is the best I've had anywhere and free if staying at the hotel. Very clean and modern and excellent, courteous staff.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert L
Cady M, Guest Relations Manager at Hilton Garden Inn Las Vegas/Henderson, responded to this review

Dear Robert, Thank you for taking the time to share your experience with us. We are happy to hear that our onsite restaurant exceeded your expectations and thank you for all of the positive compliments about our property and location. We appreciate your business and if there is anything we can do to make your future stay special, please let... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
*The Garden Grille will be under renovation from November 23, 2015 until February 1, 2016. We are sorry for any inconvenience this may cause. We look forward to impressing you in 2016!* The Hilton Garden Inn Las Vegas/Henderson is conveniently located on US-95/93 at Exit 64 and I-215. Our hotel is minutes away from the Las Vegas Strip, 10 miles from McCarran International Airport (LAS) and a short drive to Lake Mead National Recreation Area. Enjoy onsite dining, a fully stocked lounge and bar area, as well as delicious room service. Host a meeting with more than 2,025 square feet of meeting space available. ... more   less 

Additional Information about Hilton Garden Inn Las Vegas/Henderson

Address: 1340 W Warm Springs Rd, Henderson, NV 89014-7629
Region: United States > Nevada > Henderson
Price Range: $137 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Las Vegas/Henderson 3*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Cancelon, Priceline, Travelocity, Hotels.com, Odigeo and Orbitz so you can book your Hilton Garden Inn Las Vegas/Henderson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Las Vegas/Henderson Hotel Henderson
Hilton Garden Inn Henderson
Hilton Henderson
Henderson Hilton Garden Inn
Hotel Style:
#1 Business Hotel in Henderson
#2 Family Hotel in Henderson
#8 Romantic Hotel in Henderson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Las Vegas/Henderson staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Las Vegas/Henderson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They seem to all be the same.”
 of 5 bubbles RDDOE, 10 Nov 2016 | Read review
“We had a room away from the entrance, near the pool...quiet and comfortable!”
 of 5 bubbles john_cerilli, 9 Nov 2016 | Read review
“I didn't compare rooms.”
 of 5 bubbles Rick85260, 5 Oct 2016 | Read review
“Views of the pool area are great!”
 of 5 bubbles JetSetterz2012, 1 Aug 2016 | Read review
“We had free wifi due to being Hilton Honors members. Well worth signing up for wifi and points add up for free nights at any Hilton hotel.”
 of 5 bubbles vrodz8, 16 Jul 2016 | Read review
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