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The Westin Lake Las Vegas Resort & Spa

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The Westin Lake Las Vegas Resort & Spa
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1,166 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Lake Las Vegas Resort & Spa
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Showing 1,091: English reviews
Santa Clarita, California
Reviewed 14 April 2016

I just got off the phone with Kim Lalli at the Westin and she tried to explain to me in a condesnding tone that it is not possible for them to have charged my platinum amex twice of my stay. I told her that I had American Express Platinum Travel make my reservation which I fully paid at the time...

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Helpful?
4Thank unathan1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Although we are happy that you enjoyed our resort and accommodations, we are disappointed that you encountered any issues with the billing. Please accept our apologies for any inconvenience and feel free to contact us and let us know if the situation had not been rectified to your satisfaction. Thank you and it is our hope to one day have...

Woodinville, Washington
Reviewed 13 April 2016

I am pretty forgiving as I am in a service business myself and understand the pressures. But there were too many issues to cast any doubt that this hotel cares little about the guest. -room (which was dated and not what I would expect from a Westin) was supposed to have a desert view- it was parking lot view. Got...

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Helpful?
2Thank Tim G
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It is very disheartening to learn that your experience during your stay was not what we had hoped. We apologize for any issues you had encountered and for any inconvenience it may have caused you. Our resort takes great pride in providing excellent customer service and we are disappointed that we had not exceeded your expectations. Your comments will be...

NW suburb Chicago Illinois
Reviewed 12 April 2016 via mobile

But close enough to get to the Las Vegas Strip easily. The Westin Lake Las Vegas was a fantastic choice for our girls getaway trip. The amenities of the hotel were diverse and fun! S'mores on the patio (weekends only) two great pools plus a water slide and hot tub. Cabanas to be rented. Good dining choices onsite or at...

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Helpful?
Thank MOMOsan_309
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for choosing the Westin Lake Las Vegas Resort & Spa for your girls getaway trip. We are delighted that you enjoyed every aspect of your stay and had a great time with the many amenities that we have to offer. Your recommendation is appreciated and thanks for sharing your photos. It would be a pleasure to welcome you...

Corvallis, OR
Reviewed 12 April 2016 via mobile

Has the pleasure of staying at this hotel for a business retreat with my boyfriend. We had the most wonderful time! The staff is impeccable... The rooms are modern, comfortable, and a good size! Due to weather, we weren't able to use the pool or beach but they sure are beautiful to look at from your room's balcony in the...

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Helpful?
Thank CoastieGirl2009
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We are glad that despite the weather during your visit, you were still able to enjoy the time you had spent with us. Your compliments for our staff is appreciated and we will be sure to pass along your high praise. Thank you for sharing your comments and we look forward to welcoming you back to the Westin Lake Las...

Tampa, Florida
Reviewed 9 April 2016 via mobile

I stayed her several days with my kids for spring break. I'm not really sure why I selected this hotel. It is quiet, easily within reach of the Vegas strip and Hoover Dam. The hotel has paddle lads and kayaks for rent. We did not use them due to weather. There is a large breakfast and dinner buffet that is...

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Helpful?
Thank JMB1991
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We are very happy that you enjoyed your spring break vacation with us. It’s unfortunate that the weather was not the best during your visit but we’re glad you got to relax in the pool. Thank you for the review and we hope to welcome you back again soon to the Westin Lake Las Vegas Resort & Spa.

St. George, Utah
Reviewed 7 April 2016

We came here for the weekend to relax. We chose this hotel because my wife is 5 months pregnant and we did not want to stay in a smoke filled casino hotel. The Lake Las Vegas is a beautiful are secluded about 30 minutes from the Strip. We arrived and chose to self park. After parking we walked towards the...

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Helpful?
3Thank RichardMcD316
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It is very disheartening to learn that we had not exceeded your expectations during your recent stay. We sincerely apologize for the state of your accommodations upon your arrival. Our hotel takes pride in the cleanliness of our resort, however, it seems we have missed the mark this time. We do hope you may allow us another future opportunity to...

Reviewed 7 April 2016 via mobile

What a great place! The staff is wonderful. The grounds are outstanding. I hear a lot of people on here mention that things need ro be upated, but that is such a little thing on top of what this Resort offers. We are here for spring break with lots of kids around and still feels like a couple's resort. I...

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Helpful?
Thank Keith B
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It is truly wonderful that you enjoyed a memorable experience and our staff helped provide you with a comfortable stay. We look forward to having you visit us again soon at the Westin Lake Las Vegas Resort & Spa. Thank you.

babesh
Reviewed 7 April 2016

I was sick the day we checked in and didn't plan enough time here, and now I'm just sick thinking about all the missed fun. But the front desk was super nice and they upgraded us for my Birthday to a beautiful room on the fifth floor. All I could do was look out the window at the gleaming water...

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Helpful?
Thank Carol H
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It is very unfortunate that you were feeling ill during your visit with us and we hope you are feeling much better. We are glad that our accommodations were comfortable for you and our delicious cuisine was to your liking. It will be a pleasure to welcome you back again to the Westin Lake Las Vegas Resort & Spa. Thank...

Las Vegas, Nevada
Reviewed 6 April 2016

What a jewel of a hotel. The view from the room was amazing!! Staff always ready to please. There is so much to do for the whole family, golfing, kayaking, swimming. They have in room couple massages. What a treat!!! The best was the breakfast. What a spread. Everyone one was courteous, smiling and helpful. Best stay-cation we've been on.

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Helpful?
Thank rotedeutsch
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Knowing that you had the best experience with us truly brings smiles to our faces. We are thrilled that you enjoyed every aspect of your stay and the many amenities that we have to offer. Thank you so much for the kind review and we look forward to your next visit to the Westin Lake Las Vegas Resort & Spa.

Palo Alto, California
Reviewed 4 April 2016

After a few hours leaving the property I am still extremely upset against the Westin Lake. Two of my kids got several cuts under their feet while playing in the lower pool. We asked for help and it took 20 minutes for someone to come. I told the lifeguard to secure the are for preventing other accidents and they did...

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Helpful?
3Thank MichaelAMAR2016
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It is with a heavy heart that we receive your feedback and learn that there were any unfortunate encounters you experienced. We sincerely apologize for the delay in receiving help from our staff. Our lifeguards are highly trained and we will continue to work with them, as we value the safety of our guests. Please feel free to reach out...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Named one of the "world's best hotels" by Travel + Leisure, The Westin Lake Las Vegas Resort & Spa offers visitors a 3,600 acre resort with spa, golf course, and fine dining. ... more   less 

Additional Information about The Westin Lake Las Vegas Resort & Spa

Address: 101 Montelago Boulevard, Henderson, NV 89011
Region: United States > Nevada > Henderson
Price Range: $163 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lake Las Vegas Resort & Spa 4*
Number of rooms: 493
Reservation Options:
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Also Known As:
Loews Lake Las Vegas Hotel Henderson
Loews Hotel Henderson
Loews Resort Henderson
Loews Henderson
Henderson Loews
Hotel Style:
#3 Top resorts Hotel in Henderson
#4 Luxury Hotel in Henderson
#14 Romantic Hotel in Henderson
#16 Business Hotel in Henderson
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lake Las Vegas Resort & Spa staff and other travellers.
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Questions? Get answers from The Westin Lake Las Vegas Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor nine, centre of hotel was perfect ( ours was 9216). Not sure you could do better than this.”
 of 5 bubbles Stuckforwurdz, 19 Feb 2017 | Read review
“Seasonal Hotel”
 of 5 bubbles gkeyes2016, 17 Feb 2017 | Read review
“Ask for room with lake view”
 of 5 bubbles ginger2269, 14 Feb 2017 | Read review
“Room over looking the lake is Awesome”
 of 5 bubbles PaulB182, 9 Feb 2017 | Read review
“I faced east which had a great view of the sunset!”
 of 5 bubbles klyde21, 8 Feb 2017 | Read review
5 of 5