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Holiday Inn Express & Suites Elko

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#14 of 29 Hotels in Elko
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Holiday Inn Express & Suites Elko
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198 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Honolulu, Hawaii
Reviewed 25 June 2014

Very friendly and very helpful person at reception. The next morning he was also assisting with the breakfast buffet and was again helpful and pleasant. Architecture and decor were very well done. The room was spacious (upgraded to a suite because of problems with the first room). Nice bathroom with oversize tub. Comfortable beds. Reasonable price, but should ask for...

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Helpful?
Thank travelsalot6285
Kailua Kona, HI
Reviewed 15 June 2014

Easy access just off I-80. Easy check in with friendly staff. Room was clean and spacious. Breakfast area was maintained by Nicole and was the best I've had at a HIE. It was the ususal fare but the scrambled eggs were not watery and the bacon was crispy. They also had Tabasco available. Most of the other HIE didn't stock...

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1Thank Keikidoc
Rocklin, CA
Reviewed 12 June 2014

We recently stayed at the Holiday Inn Express in Elko, NV. We were driving from California to Utah and needed a place to get the kids out of the car and rest our heads. This place did just that, and provided a good breakfast the next morning. The Hotel was in good shape and the staff was very helpful. The...

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Helpful?
Thank walde74
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear walde74, Thank you for sharing your recent experience at our hotel. It is always our priority to ensure we provide our guests with a great and satisfying stay. Learning that we were able to meet your expectations are truly motivating on our end. Rest assured that we will continue seeking ways to give you the best hotel experience in...

Salt Lake City, Utah, USA
Reviewed 10 June 2014

I have stayed at this hotel since they opened, it has always been worth the stay and the staff and food was always great. This time was different, and we paid 259 a room, not again! The server taking care of breakfast was very poor, did not keep coffee or eggs out to eat, you had to call him to...

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Helpful?
1Thank Harley B
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

I do appreciate the comments given on your stay with us. It is only through your reviews that we can see and improve whatever faults we have. We will and will always try to improve on our breakfast items and service. As to the room rate, the reservation was made on 6/7/13 by the guest and the rate was duly...

Florida
Reviewed 1 June 2014

The Holiday Inn Web Site requires you to put in certain data including the number of rooms and THE NUMBER OF PEOPLE before you search for a location. Then the rate shown is based on that information. The next screen then shows the gov./mil. rate per night. It is not apparent that the second person will be charged an additional...

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Helpful?
Thank 2008floridatraveler
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elko, responded to this review

Public acknowledgement: Dear 2008floridatraveler, Thank you for staying and taking the time to review your recent stay. I am glad that you liked our breakfast selection and our friendly hotel staff. As for our website, it is not our intent to inconvenient our guests in any way instead provide you with easier options to book your reservations. Nevertheless, I have...

Powell Butte
Reviewed 25 March 2014

This hotel had one of the most unique lobbys I have ever seen in Holiday Inn Express. Very rustic with beautiful wood and a huge fireplace. The staff was very friendly. The continental breakfast was great. The bed and pillows were comfortable. The room was clean. The bathroom had a magified makeup mirror built in. the only drawbacks to this...

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Helpful?
Thank DebSBPowellButte
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear DebSBPowellButte, Thank you so much for sharing your experience with us and being an IHG Rewards Club member. We sincerely apologize the tub situation. As a matter of fact, during breakfast, I had the opportunity to have breakfast with you ladies and you have shared your experience with me. Regularly, we do not put a bath mat in the...

Salt Lake City, Utah, United States
Reviewed 23 March 2014

I'd imagine prices in this City are high due to the Mine outside of town. Most all rooms are full, every night. A few things really stand out about this specific Holiday Inn. Number one is cost. Its about twice as expensive as it should be. I suppose I'd do the same thing if I were the owner. Might as...

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Helpful?
Thank Roland C
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear Roland C. Thank you for expressing your views about your stay with us. I surely do appreciate any constructive input about my property. It is the only way I would know as to what I am doing wrong or right. I will definitely check on these things and make sure that I offer you, my precious guests, the best...

None of your Business
Reviewed 3 March 2014

I was shocked that the Holiday Inn name was on top of this building. I am Platinum and stay in Holiday Inn's around the world at least 200 nights a year. Their were Cigarette burns in the OLD Carpet and 5 Cracked Tiles in the bathroom. One was so bad it even hurt my foot a little when I stepped...

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1Thank ccommcomm
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear Ccommcomm. First and foremost, please accept my sincerest apology for the inconvenience you have endured during your most recent stay with us. Secondly, thank you for being a platinum member of IHG's Rewards Club. I do appreciate the constructive criticisms. It does help me focus on the more important things to do for my property. Hopefully, by the time...

Meeker, Colorado
Reviewed 27 January 2014

This is the second time my wife and I have stayed here. Kala at the front desk was extremely helpful. Room was clean and adequate for our stay. Food was average at breakfast. We like others would rather have something besides morning news on when we come to eat.

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Thank DKNBJ
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear DKNBJ. It is very nice to hear how guests appreciate the services being given by employees. The compliments make them want to do more. Thank you for your nice and kind words. I have conveyed the kind words to Kala and she thanks you for that. The main reason why we put the news channel during breakfast is for...

Duckwater, Nevada
Reviewed 17 January 2014

I use this hotel at least ten times a year and I book my clients here as well. My rooms have always been well kept, the rates are reasonable, the staff are polite and personable, and I have never had any problems during any of my stays here.

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Helpful?
Thank Bigndn2014
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear Bigndn2014. Thank you for the very positive review. We highly appreciate the compliments on my staff and the level of service provided.Once again, thank you for staying with us and we all hope to have an opportunity to serve you again on your next future visit. Sincerely, Felix Berces, General Manager.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Express Elko hotel is a three-time winner of the Torch Bearer Award presented by Intercontinental Hotels Group. This award recognizes the hotel management for maintaining the highest standards of excellence in product quality, hotel operations and guest services. The Holiday Inn Express is a non-smoking hotel. Our hotel is conveniently located by the Ruby View Golf Course, restaurants, shopping centers, casinos and a museum. Our hotel also has a beautiful view of the Ruby Mountains. Easy access on and off Interstate 80 makes this facility the choice for business and leisure travelers alike. Our friendly staff will make you feel right at home amid our cozy atmosphere. All of our rooms are large and comfortable and we're always ready to check you in with fresh cookies and a smile. The next morning will start out right with our complimentary hot breakfast bar. Whether you're traveling on business or just having a little fun, you'll enjoy the luxurious Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Elko

Address: 3019 E Idaho St, Elko, NV 89801-4604
Region: United States > Nevada > Elko
Price Range: $133 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Elko 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Elko Hotel Elko
Holiday Inn Elko
Elko Holiday Inn Express
Hotel Style:
#4 Romantic Hotel in Elko
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Elko staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay there.”
 of 5 bubbles Ruralroutetraveler, 19 Dec 2016 | Read review
“Rooms in the middle are the quietest”
 of 5 bubbles wayneg336, 28 Apr 2016 | Read review
“Right off the freeway”
 of 5 bubbles 362terisac, 25 Apr 2016 | Read review
“Make sure you get the warm cookies they bake in the evenings!”
 of 5 bubbles tattersall_12, 13 Dec 2015 | Read review
“Suites are worth it.”
 of 5 bubbles RoseLikes2Travel, 29 Sep 2015 | Read review
5 of 5