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Holiday Inn Express & Suites Elko

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#9 of 30 Hotels in Elko
Certificate of Excellence
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Holiday Inn Express & Suites Elko
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194 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Frederick, Maryland
Reviewed 26 July 2014

The hotel was average but expensive compared with other Holiday Inns but that's Nevada. We had a good night's sleep. The rooms were comfortable but showing signs of age. Staff were friendly and helpful. Breakfast was just ok.

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Helpful?
Thank Barangabill
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear Barangabill, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am disappointed to read that your experience was not what you expected. I sincerely apologize for the inconvenience you had and for the shortfalls you have encountered. Kindly be assured that we treat this matter...

Rancho Santa Margarita, California
Reviewed 15 July 2014

We stayed here for one night while passing through. We arrived fairly late (about 10pm) and we were checked in and in our room by 10:10pm. The staff was courteous and very attentive. The entry way/dining area is very nice as well. A few minor things...I went to use the gym in the morning and it leaves a little to...

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Helpful?
Thank fredly19
Houston, Texas
Reviewed 15 July 2014

Jun 2014: good welcome at check-in. There is no guest laundry here, but can use the one at BW sister property 1/2 mile away. Very loud door slamming on the nearby rooms. An older property, re-branded, not built as a HIE. Everytime, you have to hold down the toilet flush lever for a while to activate it. Main entry to...

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Helpful?
1Thank BigTXN
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear BigTXN, Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into and that your comments will...

Columbus, Indiana
Reviewed 7 July 2014

I stayed here for 2 nights when I was in the area on a business trip. At the end of the first day, I wanted to get my jeans washed and wanted it available for the next day early morning trip. Due to time constraints, the hotel laundry service was not an option. Christina at the front desk overheard my...

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Helpful?
Thank bhramar
Nevada
Reviewed 5 July 2014

Staying here for a few weeks again. When Corporate booked the room it was promised an upgrade to a suite but on checking in the room was the same type of regular room with kitchenette. Didnt make a fuss since it is still adequate for use. Internet (free WiFi) when I stayed last time was in the process of being...

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Helpful?
Thank IVegas
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear IVegas, Thank you for taking the time to write a review regarding your recent stay. It is a pleasure to have hosted you again. However, it is truly regrettable that our breakfast items and WiFi connection fell below your standards. Please accept our sincere apologies for any inconvenience it may have caused you. Your concerns will certainly be looked...

Denver, Colorado
Reviewed 26 June 2014

This hotel makes going through northern Nevada not quite as painful as it has been. Clean and fresh accommodations, polite and solicitous staff, the breakfast was usual HIExpress fare but well presented. Would return in a heartbeat.

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Helpful?
Thank mollymu
Honolulu, Hawaii
Reviewed 25 June 2014

Very friendly and very helpful person at reception. The next morning he was also assisting with the breakfast buffet and was again helpful and pleasant. Architecture and decor were very well done. The room was spacious (upgraded to a suite because of problems with the first room). Nice bathroom with oversize tub. Comfortable beds. Reasonable price, but should ask for...

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Helpful?
Thank travelsalot6285
Kailua Kona, HI
Reviewed 15 June 2014

Easy access just off I-80. Easy check in with friendly staff. Room was clean and spacious. Breakfast area was maintained by Nicole and was the best I've had at a HIE. It was the ususal fare but the scrambled eggs were not watery and the bacon was crispy. They also had Tabasco available. Most of the other HIE didn't stock...

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Helpful?
1Thank Keikidoc
Rocklin, CA
Reviewed 12 June 2014

We recently stayed at the Holiday Inn Express in Elko, NV. We were driving from California to Utah and needed a place to get the kids out of the car and rest our heads. This place did just that, and provided a good breakfast the next morning. The Hotel was in good shape and the staff was very helpful. The...

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Helpful?
Thank walde74
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear walde74, Thank you for sharing your recent experience at our hotel. It is always our priority to ensure we provide our guests with a great and satisfying stay. Learning that we were able to meet your expectations are truly motivating on our end. Rest assured that we will continue seeking ways to give you the best hotel experience in...

Salt Lake City, Utah, USA
Reviewed 10 June 2014

I have stayed at this hotel since they opened, it has always been worth the stay and the staff and food was always great. This time was different, and we paid 259 a room, not again! The server taking care of breakfast was very poor, did not keep coffee or eggs out to eat, you had to call him to...

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Helpful?
1Thank Harley B
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

I do appreciate the comments given on your stay with us. It is only through your reviews that we can see and improve whatever faults we have. We will and will always try to improve on our breakfast items and service. As to the room rate, the reservation was made on 6/7/13 by the guest and the rate was duly...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Express Elko hotel is a three-time winner of the Torch Bearer Award presented by Intercontinental Hotels Group. This award recognizes the hotel management for maintaining the highest standards of excellence in product quality, hotel operations and guest services. The Holiday Inn Express is a non-smoking hotel. Our hotel is conveniently located by the Ruby View Golf Course, restaurants, shopping centers, casinos and a museum. Our hotel also has a beautiful view of the Ruby Mountains. Easy access on and off Interstate 80 makes this facility the choice for business and leisure travelers alike. Our friendly staff will make you feel right at home amid our cozy atmosphere. All of our rooms are large and comfortable and we're always ready to check you in with fresh cookies and a smile. The next morning will start out right with our complimentary hot breakfast bar. Whether you're traveling on business or just having a little fun, you'll enjoy the luxurious Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Elko

Address: 3019 Idaho Street, Elko, NV 89801
Region: United States > Nevada > Elko
Price Range: $134 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Elko 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Elko Hotel Elko
Holiday Inn Elko
Elko Holiday Inn Express
Hotel Style:
#4 Romantic Hotel in Elko
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Elko staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the middle are the quietest”
 of 5 bubbles wayneg336, 28 Apr 2016 | Read review
“Right off the freeway”
 of 5 bubbles 362terisac, 25 Apr 2016 | Read review
“Make sure you get the warm cookies they bake in the evenings!”
 of 5 bubbles tattersall_12, 13 Dec 2015 | Read review
“Suites are worth it.”
 of 5 bubbles RoseLikes2Travel, 29 Sep 2015 | Read review
“We had third floor corner. Hotel is by I-80, but we didn't pick up a lot of road noise.”
 of 5 bubbles texfam5, 25 Jul 2015 | Read review
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