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Holiday Inn Express & Suites Elko

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#13 of 29 Hotels in Elko
Certificate of Excellence
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Holiday Inn Express & Suites Elko
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196 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Minneapolis, Minnesota
Reviewed 25 August 2016

The check-in staff was very friendly, as were the dining service personnel. The night I visited there was a customer-appreciation dinner (aka happy hour, aka various other things at other hotels). Sliders, a little salad, beer, wine, soft drinks. It was definitely enough that I didn't need to go out to dinner! And the staff kept asking "did you get...

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Helpful?
Thank FlamingoJohn
Michelli L, Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will definitely pass along your comments to my team. We hope you will visit us again. Sincerely, Ciera L. Assistant General Manager

Lakeport
Reviewed 23 August 2016

We always stay here when we go home. It is a very comfortable hotel. They offer breakfast each morning plus free internet. The rooms are spacious and very clean. It is quiet even with the freeway nearby.

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Helpful?
Thank 240jacqulineh
Michelli L, Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ciera L. Assistant General Manager

Easley, South Carolina
Reviewed 18 August 2016 via mobile

We were well pleased with our stay in Elko. The employees were very nice, the room was clean and comfortable, and the breakfast was good. They even have a pancake maker which makes pancakes with the press of one button! The only down side to the room was the hot water. It was so hot, I burned my hand accidentally...

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Helpful?
Thank Valorie C
Michelli L, Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Thank you for bringing the hot water issue to my attention. I will definitely be looking into this. We value your feedback. We hope you will visit us again. Sincerely, Ciera L. Assistant General Manager

Edmonton, Canada
Reviewed 25 July 2016

This hotel was a very good Holiday Inn Express. It was very close to I-80, had ample parking and a very clean lobby with friendly, very helpful staff. The room was very clean, with a well stocked bathroom and very comfortable beds. There are several restaurants close by, and it has ample electrical outlets with very good Internet service. Two...

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Helpful?
Thank gmdalberta
Michelli L, Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I will definitely look into the issues you had during your stay. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ciera L....

Cheyenne, Oklahoma
Reviewed 25 July 2016 via mobile

Stayed here on a road trip with the family. Beautiful lobby and well appointed rooms. It was a very clean and the staff was efficient. I would've given it a fifth star but it was a little pricey in my opinion for a Holiday inn in this location. Would stay here again but maybe on a night when the prices...

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Thank a b
Michelli L, Front Office Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ciera L. Assistant General Manager

Napa Valley, California
Reviewed 21 July 2016

When I read about this hotel I read it had a pool which it did not. I asked at the front desk about a pool and was told they didn't have one, but we could use one at their sister hotel down the street. Feeling that I wasn't believed that I had read that they had a pool I brought...

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Thank LorMoo
Michelli L, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. I wanted to thank you for bringing the errors on web site to our attention, we have corrected all incorrect items. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,...

Denver, Colorado
Reviewed 29 June 2016

I've stayed at quite a few Holiday Inn Expresses over the years. The one in Elko is good but not great. On the plus side - Good breakfast, friendly staff, spacious room and bathroom, clean throughout, comfortable bed. On the negative side the shower in my room was substandard. The fixture was old and it was very difficult to adjust...

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Helpful?
Thank Richard M
Michelli L, Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We truly value your feedback. We will share your comments with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our...

Madera, Ca
Reviewed 25 May 2016

The rooms are roomy and comfortable with a nice desk, as well. The complimentary breakfast was excellent. The parking is convenient. We stayed two nights and will definitely return the next time we pass through Elko.

Review collected in partnership with this hotel
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Thank NPTk1000
Michelli L, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ciera L. Assistant General Manager

Elko, Nevada
Reviewed 22 May 2016

The rooms are great, the staff are friendly. I would like to give a special kudos's to Kathleen who manned the breakfast. She is friendly, helpful and very thorough keeping things replenished. I cannot say enough good things about her as well as the rest of the staff. We have family in the area and when we return we will...

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Thank jerlambert
Michelli L, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you so much for taking the time to write us such a positive review. I am very pleased to hear that you enjoyed the service from Kathleen and the rest of my staff. A positive guest experience is something our staff takes great pride in, so we value your feedback. I will definitely pass along your comments to all...

Twin Falls, Idaho
Reviewed 18 May 2016

I stay at this location about every two weeks. It is always the same. Everyone is polite. I come in, sleep and I eat breakfast and go. Nothing to fancy and the beds are comfy. I have sleep in the Kings and queens, just fine.

Review collected in partnership with this hotel
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Thank mattsliebe
Michelli L, Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you so much for taking the time to write us a review. I am very pleased to hear you enjoy staying with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope to see you on your next trip to Elko! Sincerely, Ciera L. Assistant General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Express Elko hotel is a three-time winner of the Torch Bearer Award presented by Intercontinental Hotels Group. This award recognizes the hotel management for maintaining the highest standards of excellence in product quality, hotel operations and guest services. The Holiday Inn Express is a non-smoking hotel. Our hotel is conveniently located by the Ruby View Golf Course, restaurants, shopping centers, casinos and a museum. Our hotel also has a beautiful view of the Ruby Mountains. Easy access on and off Interstate 80 makes this facility the choice for business and leisure travelers alike. Our friendly staff will make you feel right at home amid our cozy atmosphere. All of our rooms are large and comfortable and we're always ready to check you in with fresh cookies and a smile. The next morning will start out right with our complimentary hot breakfast bar. Whether you're traveling on business or just having a little fun, you'll enjoy the luxurious Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Elko

Address: 3019 Idaho Street, Elko, NV 89801
Region: United States > Nevada > Elko
Price Range: $125 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Elko 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Elko Hotel Elko
Holiday Inn Elko
Elko Holiday Inn Express
Hotel Style:
#4 Romantic Hotel in Elko
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Elko staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay there.”
 of 5 bubbles Ruralroutetraveler, 19 Dec 2016 | Read review
“Rooms in the middle are the quietest”
 of 5 bubbles wayneg336, 28 Apr 2016 | Read review
“Right off the freeway”
 of 5 bubbles 362terisac, 25 Apr 2016 | Read review
“Make sure you get the warm cookies they bake in the evenings!”
 of 5 bubbles tattersall_12, 13 Dec 2015 | Read review
“Suites are worth it.”
 of 5 bubbles RoseLikes2Travel, 29 Sep 2015 | Read review
5 of 5