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Holiday Inn Express Hotel & Suites Carson City

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Traveller (44)
Room & Suite (43)
Dining (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Holiday Inn Express Hotel & Suites Carson City, Nevada. We are conveniently located off scenic North Carson Street (Business 395) on the north end of Carson City across from the Green Golf Course near the Nevada Capitol Building, casino gaming and restaurants. This beautiful hotel is only 30 miles from Reno Tahoe International Airport and all Reno attractions, 30 miles from Lake Tahoe and 17 miles from Virginia City. Special in-room amenities are: free wireless high-speed Internet, 27' TVs with HBO and Pay-Per-View, microwave & refrigerator, 2 line phones with free local calls, work space, hair dryer and free parking. Luxurious granite appointments including bathroom surrounds, counter surfaces along with granite vanity tops were installed for a touch of class. We have 20 suites and a Honeymoon Suite, which come with a wet bar, separate living area, sofa bed, activity table and 2 chairs. Take a dip in our heated year around indoor swimming pool and spa . Other amenities include a fitness room, guest laundry and meeting facilities. Wired and wireless Internet is available in the lobby and in all rooms, pool and breakfast area.Visit Carson City, NV and Stay Smart at the Holiday Inn Express Hotel & Suites.There is a computer with Internet access in the lobby for guest use.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
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Location

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354Reviews
97Photos
2Q+A
61Room tips
Traveller rating
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Popular mentions
Our dachshund, Abby, spent 5 nights here with my husband and me over New Year 2019. Our room was close to an exit, a blessing for evening and early morning potty walks. The room was as clean-smelling as any non-pet room we’d stayed in! Staff was helpful and courteous, with a
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First and probably last time staying at any HIE. I'm not sure what the attraction is. Over priced room, Noisy as all get out since it's right on the highway and you hear traffic ALL night long. Pool and hot tub are small. The best thing going for it is the staff.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carson City
Responded 17 Jan. 2019
Hello justahasbeen, Thank you for your stay and for taking the time to leave us feedback. Thank you for the high ratings for the service of our staff and the location of our hotel I am sorry to see that you regarded the prices we offer to be high, the size of the pool and hot tub below your expectations. I am also sorry that the noise from the traffic negatively affected your stay. I have shared your comments with the hotel management as a reference to closely look into the issues you mentioned. I trust that measures taken will improve and enhance our facilities for you and other guests' next stays with us. I hope you give us another try! Best regards, Dianne L. Case Manager IHGService
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I was on my 4th Great American Road Trip back in September. Driving my daughters Honda Accord saloon car from San Francisco, California to Boulder in Colorado via Nevada, Idaho & Utah. 4 days/3 nights 1500 miles. They were relocating and were flying down. First stop - Carson
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carson City
Responded 29 Dec. 2018
It's a lovely day, Henry_Morton_Stanley! Holiday Inn Express and Suites is best known for comfortable accommodations. That in mind, I'm glad you find our location a convenient stop and that our rooms are adequate to your needs. While it's also great that our Front Desk personnel have been helpful, I'm sorry if they missed to leave a more positive impression. We take feedback seriously and this has been communicated to the concerned parties. Thanks for choosing to stay with us. I hope you find your way back when your road trip brings you again to the area. Happy travels, Jillian I Case Manager IHGService
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We usually stay at Holiday Inn Express when we travel in the US. There is not so much difference between these hotels. The difference often lies in the maintenance of the rooms and the breakfast. In our room the air condition unit did not work - fortuantely the windows could be
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Response from Elizabeth T, VP of Sales & Marketing at Holiday Inn Express Hotel & Suites Carson City
Responded 18 Oct. 2018
Thank you so much for your most valuable comments. Although we are extremely disappointed that your stay was not satisfactory, we very much appreciate you taking the time to make us aware of the situation. We are in the process of making some updated changes to the breakfast area; but no excuse for the issues you experienced. We are also inventorying your room regarding the air condition issues. I am not sure why it was inoperable, but please be assured we will find out and repair right away. We hope you will give us another chance when traveling back to Carson City. We would love the opportunity to apologize to you personally and make your next stay the best ever.
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Chose this place because of the indoor pool. The pool didn't feel very heated, but the interior of the room itself was very warm. So, even tho it felt cold getting in u weren't cold getting out. The jacuzzi after the pool helps get u warm after the pool tho. The room was nice
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Response from BrianH5920, General Manager at Holiday Inn Express Hotel & Suites Carson City
Responded 25 Oct. 2018
Thank you for taking the time to send us some feedback about your recent stay at the Holiday Inn Express & Suites in Carson City. I am glad to hear that you enjoyed both the recreation facilities and the breakfast. The staff here in Carson City strives each and every day to ensure that all guests have an outstanding experience. Hopefully your travels will soon bring you back to the Carson City market and you can experience our new Breakfast Offerings. Again , thank you for your feedback. Sincerely, Brian H. General Manager
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Photo provided by managementHoliday Inn Express Hotel & Suites Carson City
View from outside the front of the hotel.
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Yes. Our room had 2 kings and we needed a rollaway which they accommodated for us. I even called them the day we were arriving asking for one, and because we were a late checkin, they already had the rollaway in the room before we got there!
1 vote
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There were absolutely no problems with this location whatsoever!! I didn't see so much as a gnat or spider or any other insect and I definitely did not see any bed bugs!!! I have nothing but exceptional things to say about the Carson City Holiday Inn Express. The room was spotless!! I would say if the lady in the previous comments had bed bugs in her room, then she brought them with her and the hotel has made comments to this issue.
0 votes
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"Back side rooms are probably quieter."
"I enjoyed the back part of the hotel"
"Affordable, great staff and clean rooms......accommodating to the travelers staff!!!"
"Room 219 was very noisy. Choose a room away from the highway and on the 3rd floor."
"Lower floor room was very quiet and handy for handicapped."
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PRICE RANGE
USD 128 - USD 204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites carson cityholiday inn carson citycarson city holiday innholiday inn express carson city
LOCATION
United StatesNevadaCarson City
NUMBER OF ROOMS
85
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