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I did not see them in the bed and I'm not an entomologist but they looked like bed bugs or tiny fat roaches. Either way I wouldn't risk it. Up until I saw two of these critters, one in the sink and one above the...More
It is nice hotel, with very big rooms.
It is a little out of town and you can only get here by car.
The staf is nice and the breakfast i ok.
They have a good restaurant - The Sanbar - but it can be...More
We have stayed here several times and will return even though we had a little problem with our room this time. We did have ants in our bathroom the first night. I called the front desk and they alerted housekeeping to spray the next morning....More
Wow. What a nice hotel! Received a handicapped accessible room that was enormous and clean, quiet, with amenities such as a keurig, a refrigerator, a microwave and fluffy white robe. As to the accessibility—wide doors, bath and bedroom had extra space, regular tub and toilet...More
Thank Jennifer Z
Response from Donna H, Owner at Norfolk Lodge & Suites Ascend CollectionResponded 17 March 2018
Thanks so much for the nice review. We are glad you enjoyed your stay. Appreciate your comments about the sink and coffee bar up high as areas that would make the room more accessible. We are adding 38 additional rooms to the property...More
Thanks to the staff at the Lodge for another great stay. We were here again to visit family and had a nice stay. The crew at Divots has come a long way since last year. Still the same friendly faces with great service and good...More
We have multiple smoking areas on the property. Wherever you see a Smokers Oasis is a designated smoking area- at three entrances to the hotel, plus we have 12 walk out rooms on ground floor, where there is a door to an... More
We have multiple smoking areas on the property. Wherever you see a Smokers Oasis is a designated smoking area- at three entrances to the hotel, plus we have 12 walk out rooms on ground floor, where there is a door to an internal corridor and one to the exterior. These rooms are often one of our first to be sold out. We allow guests to smoke outside those room, but do request that they keep the door closed so the smoke does not enter the room. We also have a bar and grill on site and there are numerous areas to smoke, outdoor seating areas in four locations.