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Awful. We stayed last year it was wonderful. Came this year in School holidays to be to by the reception staff who are rude and have no idea of customer service that both bars and the shop is closed all week. This is in light...More
Ok firstly as per other reviews choose your lodge wisely. We booked via the Kingsdown Holiday Homes website (this is a owners listing site and they are all listed by level of luxury and you can view inside them to see what you are renting)....More
The park itself is nice, although the shop has closed down and the reception staff are a bit clueless! There seems to be a total of 3 staff running the park, and it seems to be left up to the park residents to keep the...More
Firstly the place reeks of damp badly, the garden area looks abandoned, from the onset it's not well kept in the slightest, knowing it was a privately owned chalet, the owner seemed more interested in getting us in than giving us the security deposit back,...More
It's a shame some reviews of the park are uncomplimentary, when it's the particular chalet which may have been disappointing. Ours, number 18, was great: good position, clean and tidy, with all the kitchen/household stuff you could wish for. There have been complaints about the...More
Response from Kingsdown_Team | Property representative |
Please accept our apologies. We had to remove the Agent who was running both of our Parks some time ago. Only today have we been able to access our TripAdvisor account due to not having username and password. We are truly... More
Please accept our apologies. We had to remove the Agent who was running both of our Parks some time ago. Only today have we been able to access our TripAdvisor account due to not having username and password. We are truly sorry for taking so long to answer. The owner of Kingsdown has now taken over the running of the Park and we are working feverishly to get it back to its prime.