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Yellowstone West Gate Hotel

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Yellowstone West Gate Hotel
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513 Reviews from our TripAdvisor Community

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Showing 489: English reviews
Long Beach, California
Reviewed 24 August 2016

My stay was good. The hotel was clean and the staff was friendly. I thought the price for the room was high, but I presume that this is what you have to pay to stay next to Yellowstone in August, the high season.

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Helpful?
Thank socummings
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

Thank you for staying with us when visiting Yellowstone National Park. July and August are the peak season, maybe you can visit again in Fall.

Bristol, Rhode Island
Reviewed 24 August 2016

Nice hotel right near the west enhance to Yellowstone. Situated close to town and near shops and restaurants. Rooms were nicely furnished and easily accessible. Laundry facilities are nice, clean and the entire hotel was well kept. I recommend this hotel.

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Helpful?
Thank Janehowlett
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

Thank you for your comments, we're glad you recommend us to others. We hope you can visit again soon.

Bozeman, Montana
Reviewed 24 August 2016

I forgot to tell the hotel that we had a dog and the room they put us in was on the 'no pets' floor, the gal at the front desk did a load of rearraging rooms to make it work for us. She didn't complain once or make us feel bad, she was happy to help which seems hard to...

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Helpful?
Thank Morgan S
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

Thank you for your comments, they help us improve, we hope you can stay with us again when visiting Yellowstone West Gate Hotel.

MN
Reviewed 23 August 2016

This is a decent hotel very close to the Yellowstone west entrance. Biggest highlight of this hotel is the star employee Mary Lou. She makes guests feel special and attends to their needs and takes her job very personally. A very charming personality. Hotel has clean well maintained rooms and amenities, swimming area is well maintained. Bed is comfortable. Everything...

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Helpful?
Thank KomMNHome
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

Thank you for taking the time to comment on your stay, your suggestions help us improve.

Miami, Florida
Reviewed 21 August 2016 via mobile

We were greeted by some of the friendliest staff we've encountered on our cross country road trip. The room was comfortable and clean with a table and work desk. Despite earlier comments we had no trouble with our air conditioning which had a wall dial and adjusted easily. The hotel is located in West Yellowstone, extremely convenient to the west...

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Helpful?
Thank Kendra S
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

Thank you for taking the time to review our hotel. We appreciate the feedback we hope you will return soon.

Reviewed 21 August 2016

My wife and I had a wonderful time visiting Yellowstone. We stayed in Yellowstone West Gate Hotel for two nights. Other than excellent location (very close to the Yellowstone park west gate), spacious and clean room, we are particularly impressed by the friendly and helpful front desk receptionists, Dorothy and Jan. They not only provided useful trip advice and dinning...

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Helpful?
Thank Zeke F
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

We're happy you enjoyed your stay with us, I will mention to Jan and Dorothy that you appreciated their help. We hope you can return soon.

Antelope, California
Reviewed 18 August 2016

Staff was very nice. We brought our dog on the trip and the hotel is very pet friendly. The pool was great at the end of the day. Hotel location was convenient for both parking and access to restaurants, etc. in West Yellowstone. Overall a great place to stay.

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Helpful?
Thank johnnK9526FA
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

Thank you for taking the time to comment on your stay. We're glad you enjoyed the pool we recently had the surface recovered and the pool bottom painted, everything looks so cool and refreshing. We hope you can return soon.

Honolulu, Hawaii
Reviewed 18 August 2016

Location was good for west gate Yellowstone however the room was small, bed was hard and the room was overpriced for what you got. The AC was poor you froze when it kicked in and were sweating when it was off. The were pet friendly which was a plus but no area for pet to relieve themselves...

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1Thank AMHNL
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

Thank you for you comments, our air conditions are on a thermostat so the room will stay comfortable and only kick on when temperature goes below the setting. If you call the front desk we would be happy to show you how to set it. Because of our location at the edge of town, most guests find it easy to...

Shrewsbury, United Kingdom
Reviewed 18 August 2016

If you can't afford to stay within the park then this hotel is as close as you can get just outside the West gate. Whilst it was not cheap it was slightly more affordable than the lodges inside. The room was clean and comfortable but with a faint odour, probably due to water seeping from the shower through to the...

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Helpful?
Thank AliceT186368
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

Thank your for you comments, they help us improve. We're glad you found us to be a good value. Yes, we have lots of families, perhaps upholstered chairs in the dining room were not the greatest choice, but I assure you we clean them often, we're sorry you found one with stains that had not been cleaned. We hope you...

Reviewed 16 August 2016 via mobile

It's an OK hotel, but not for the price. The room was beyond cold. The air conditioner was definitely stuck on ice cold. I had to shut it off. It was a very dark room dye to the location with a view of a fence right outside of the window. It was a no smoking room, but you smell other...

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Helpful?
Thank Heidi S
jgideonkellyinns, General Manager at Yellowstone West Gate Hotel, responded to this review

Thank you for your comments. If you call our 24 hours front desk they would be happy to help you adjust the room temperature. Each room has it's own thermostat to accommodate everyone specific needs. The closest town with hotels at the east entrance is Cody Wyoming, it is a one and half hour drive to the entrance of Yellowstone,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
NEWLY REMODELED IN 2011. 79 Rooms, large family rooms available, non-smoking facility, large indoor heated pool & spa, complimentary deluxe HOT breakfast daily, complimentary high-speed/Wi-Fi internet, guest laundry, business room, free parking, information about Yellowstone Park tours. Only 6 blocks from entrance gate into Yellowstone National Park. AAA and AARP approved. ... more   less 

Additional Information about Yellowstone West Gate Hotel

Address: 638 Madison Ave., West Yellowstone, MT 59758 (Formerly Comfort Inn)
Region: United States > Montana > West Yellowstone
Price Range: $271 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Yellowstone West Gate Hotel 2.5*
Number of rooms: 79
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Also Known As:
Comfort Hotel West Yellowstone
Comfort Inn West Yellowstone
West Yellowstone Comfort Inn
Hotel Style:
#12 Family Hotel in West Yellowstone
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Questions & Answers

Here's what travellers have asked, with answers from Yellowstone West Gate Hotel staff and other travellers.
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Peoria, Illinois
6 months ago
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over a year ago
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Jerusalem, Israel
over a year ago

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Questions? Get answers from Yellowstone West Gate Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It would be handy to have a night light by the bathroom sink.”
 of 5 bubbles daveg384, 18 Oct 2016 | Read review
“We stayed in the clean and spacious deluxe room. Great size for families up to 6.”
 of 5 bubbles W6435XHmichaell, 18 Oct 2016 | Read review
“Make sure to not stay near the elevator or ice machine.”
 of 5 bubbles FrequentT1, 20 Sep 2016 | Read review
“Pet friendly motel. ”
 of 5 bubbles stanry2016, 4 Sep 2016 | Read review
“There are NO views in this hotel. View options are a parking lot, a street and a brick building.”
 of 5 bubbles Cherstevens, 3 Sep 2016 | Read review
5 of 5