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Comfort Inn Shelby

386 reviews
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Traveller (52)
Room & Suite (50)
Dining (11)
Overview
  • Excellent65%
  • Very good29%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“open hours”(9 reviews)
“pool and hot tub”(18 reviews)
“small town”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (386)Write a Review
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All reviewsopen hourspool and hot tubsmall townchoice hotelstruck stopclean roomgreat stopcanadian borderbiscuits and gravyvery nice place to stayhighly recommend this hotelrv parkpizza hutan overnight stayup to dateexercise roomfront desk staff
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11 - 15 of 381 reviews
Reviewed 19 December 2017

Didn’t have any problems. Housekeeping forgot to leave soap one day but we had no issues getting some from the front desk. Everyone is very friendly. Enjoyed having a different soup at the end of the day. Hot on a cold nightMore

Thank Jane R
Response from FrontDesk_GM, General Manager at Comfort Inn ShelbyResponded 19 December 2017

Dear Jane, Thank you for being our guest at the Comfort Inn Shelby and for letting us know that you appreciated our friendly staff and complimentary soup each night during your stay. We apologize for the oversight in housekeeping not leaving soap one day but...More

Reviewed 9 December 2017

This is my favourite hotel. The staff are friendly. The rooms are fresh and clean. Best of all they serve soup for free at 5 pm. - Just what is needed after a long days drive. Also they are pet friendly.More

Thank gcg533
Response from FrontDesk_GM, General Manager at Comfort Inn ShelbyResponded 12 December 2017

We are humbled to know that our pet-friendly hotel is your favorite; thank you! After a long day of traveling, we take pride in knowing that you found the comfort you were hoping for with our complimentary soup, pleasant staff, and fresh, clean rooms. Our...More

Reviewed 22 November 2017

My room was clean and inviting. I like how the TV is mounted on the wall and pivots to face what ever direction I need. Everyone was smiling and happy to help. I enjoyed my breakfast and might even soak in the hot tub next...More

Thank brentbO3596GK
Response from FrontDesk_GM, General Manager at Comfort Inn ShelbyResponded 22 November 2017

Thank you for the heartwarming review. We are honored to receive your incredibly positive feedback and excited that our dedicated service team could help you feel right at home with us here at the Comfort Inn Shelby. We love to please! Come back and visit...More

Reviewed 20 November 2017

The beds were very comfortable. We accidentally left an item and the staff was fantastic about finding our lost item and returning it to our family! The complementary breakfast was delicious. We will definitely stay again.More

Thank droughtsurvivor
Response from FrontDesk_GM, General Manager at Comfort Inn ShelbyResponded 20 November 2017

It is music to our ears to hear that you would stay with us again! Thank you for the tremendous compliment. We are thrilled that we were able to reunite you with your lost item and appreciate the recognition of our dedicated and lovely team...More

Reviewed 19 November 2017

Staff was friendly and always greeted me. The only issue I had was on my last night it was very windy outside and there was what sounded like a flap over a vent (?) flapping (clanking) somewhere outside my room all night long.More

Thank KayLady
Response from FrontDesk_GM, General Manager at Comfort Inn ShelbyResponded 20 November 2017

Thank you for your review! We really appreciate you sharing your experience and are delighted that you had a clean, comfortable, and welcoming visit. Here at the Comfort Inn Shelby, we know that a warm greeting can go a long way. We apologize for the...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Multilingual Staff
Room amenities
Microwave
Things to do
Casino and Gambling
Pool
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 89 - USD 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
USD 89 - USD 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Add Photo Photos
Traveller (52)
Room & Suite (50)
Dining (11)
Pool & Beach (6)
Business Centre & Event Rooms (4)
Questions & Answers
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caric613
22 May 2017|
AnswerShow all 2 answers
Response from gardensail | Reviewed this property |
Yes, truly pet friendly. Great walking trail right behind the building.
0
Votes
caric613
22 May 2017|
AnswerShow all 4 answers
Response from tom w | Reviewed this property |
Yes, as with most hotels in the area, this motel is pet-friendly....... although certain of us patrons are not.
0
Votes
Room Tips
"Rooms in the new wing are the nicest. Mine is a suite with a stovetop, pans and dishes, and a..."
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"Away from the casino."
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"Great beds!"
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"Corner rooms tend to be larger suites."
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