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Miles City Hotel & Suites

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Miles City Hotel & Suites
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149 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Cody, Wyoming
Reviewed 2 weeks ago

Every time I stay here has been after a long trip so when I wearily stumble out of the car it has always been so nice to be greeted by the warm friendly person at the front desk. This is a place that really does treat you with genuine kindness and caring.The rooms and beds are very comfortable clean and...

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Helpful?
Thank 8212samuels12
Joseph W, Front Desk Clerk at Miles City Hotel & Suites, responded to this review

Thank you for making time for this kind review of your experience at the Miles City Hotel & Suites, especially after your long trip. This winter has been tough on travelers and we strive each day to provide you with a clean, comfortable, and friendly refuge when miles and road conditions take their toll. Travel safe and stop in whenever...

Bozeman, Montana
Reviewed 3 weeks ago

We met my daughter and her family from North Dakota for a hockey tournament. Two teams from North Dakota stayed at the hotel. The gentleman who checked us in Friday night couldn't have been any nicer. Everyone who works there was very friendly. Hot soup in the eveningsame and great breakfast. Refrigerator and microwaves.

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Helpful?
Thank raej54
Joseph W, Front Desk Clerk at Miles City Hotel & Suites, responded to this review

Thank you for making the trip, choosing our locally-owned hotel for your stay, and making time in your day to offer your kind words and valued feedback after such a busy weekend. We were thrilled to have the hockey "squirts" for the weekend and we'll be sharing your comment with our staff and can guarantee you it'll lift their spirits....

Fargo, North Dakota
Reviewed 3 weeks ago

We love this place! Always friendly staff, great rooms, clean, comfortable, very quiet. Great breakfast, nice pool and hot tub area. Well lit large parking lot with room for trailers. Our large room with jetted tub had two flat screen TVs! Not sure how this place could improve, we will always choose to stay here!

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Helpful?
Thank Doug L
Joseph W, Front Desk Clerk at Miles City Hotel & Suites, responded to this review

Thank you for making time to send us such a nice review about one of our large suites with the in-room spa. Your remarks will prove valuable to those who've not yet experienced that kind of luxury for just a few dollars more, especially with St. Valentine's Day approaching. It's been our pleasure serving you and we look forward to...

Lake Park, Minnesota
Reviewed 4 weeks ago

My husband and I checked in after 10pm to an extremely friendly and helpful staff member. Fresh cookies and lemon flavored water out for us and a gift bag with goodies and coupons for local establishments. Rooms were very clean and beds were VERY comfortable. Excellent options for breakfast.

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Helpful?
Thank JBL65
Joseph W, Front Desk Clerk at Miles City Hotel & Suites, responded to this review

Thank you for choosing the Miles City Hotel for your stay and for making time to leave this thoughtful comment! We're thrilled to learn that your visit met your expectations for friendliness and cleanliness. We hope you'll stop by again and recommend us to friends and family.

Reviewed 18 January 2017

Let me start by saying...we have 8 children. If a hotel makes my family feel welcome that is saying something! We were at the end of a long trip to my father-in-law's funeral and we were tired. The front desk was friendly and welcoming. The rooms were large and comfortable. The pool was warm and well kept. Food was available--soup,...

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Helpful?
Thank Misty V
Joseph W, Front Desk Clerk at Miles City Hotel & Suites, responded to this review

This is maybe the most heartening review we've received lately. Thank you for making time to deliver your thoughtful feedback at a difficult time for your family. We've made note of the amenities you found most valuable and will make every effort to keep the Miles City Hotel & Suites worthy of visits by families just like yours. I'm sharing...

Gillette, Wyoming
Reviewed 16 January 2017 via mobile

We visited Miles City for high school wrestling tournament and stayed at Miles City Hotel & Suites it was Very friendly, clean motel. I will definitely return for next years tournament . Loved the goodie bag!

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Helpful?
Thank Christy C
Joseph W, Front Desk Clerk at Miles City Hotel & Suites, responded to this review

Kind comments from busy sports moms make our day! Thank you for making time for feedback. There'll be another complimentary gift bag waiting for you during your next stay. We're happy to know that you felt welcome in Miles City during the tournament. Please come back soon and tell your friends about us if they're headed this way.

Reviewed 8 January 2017 via mobile

Just a super experience. Staff was totally helpful. We got there at 9 pm and they had chili, cookies and fruit out in the breakfast area. Fruit was very fresh. Rooms are large and clean. Breakfast was great too- staff checked on us like 3 times and asked if all was ok. 4 star service in an $85/ night hotel.

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Thank John P
Joseph W, Front Desk Clerk at Miles City Hotel & Suites, responded to this review

We love feedback like this! Thank you for making time to share your experience with specific comments about what we're doing to make your stay clean, comfortable and, most importantly, a great value. Your comment is being shared with hotel staff.

White Bear Lake
Reviewed 8 January 2017

Read reviews ahead of calling about an hour and a half before we arrived. Couldn't agree more with the excellent customer service, great price and homey feel! Nice little extra touches like hot soup on a cold winter night, flavored water and cookies! The pool was clean and my kids loved it! Comfy beds and a great breakfast! Thanks MC...

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Thank 687gwenh
Joseph W, Front Desk Clerk at Miles City Hotel & Suites, responded to this review

Thank you for making time to share your experience with others. We, in turn, share your feedback with staff. We're thrilled with your report and that you felt welcome during your stay at our locally-owned hotel in Miles City where the soup's on during cold weather.

Bismarck, North Dakota
Reviewed 3 January 2017

Miles City is not in a location where I would normally stop as I usually spend the night in Billings or Bozeman. Because of our experience, We may change plans in the future so we are able to stay at this Hotel. I was completely impressed with Joe on the phone call which was backed up by the reception and...

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Thank Chase3006
Cheryl M, General Manager at Miles City Hotel & Suites, responded to this review

Thank you for taking time to leave us a review. Being an independently owned hotel our business is built thru word of mouth. It is the goal of the staff here to make everyone feel like they are the sole guest we have in the building. The staff work hard to make your stay perfect. We will be looking at...

Napa, California
Reviewed 3 January 2017

A group of 7 stopped here for one night. It is very convenient with easy freeway access. Rooms are comfortable and nice size. Beds are great. Nice sitting room with a 2 sided fireplace. The breakfast was early good with choices for everyone. The staff was friendly and helpful. Well worth the price to stay here.

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Thank tamanapa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Miles City Hotel & Suites offers its guests the amenities that make their stay at our newly remodeled and refurnished hotel comfortable and convenient. Some of our amenities: free breakfast, Hi-Speed WiFi, heated swimming pool, spa, microwaves, refrigerators in every room, ADA compliant rooms, 24-hour coffee service, safety deposit boxes, walking distance to restaurants. ... more   less 

Additional Information about Miles City Hotel & Suites

Address: 1720 South Haynes Avenue, Miles City, MT 59301 (Formerly Holiday Inn Express Miles City)
Region: United States > Montana > Miles City
Price Range: $118 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Miles City Hotel & Suites 2.5*
Number of rooms: 52
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Also Known As:
Holiday Inn Express Miles City Hotel Miles City
Holiday Inn Miles City
Miles City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Miles City Hotel & Suites staff and other travellers.
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over a year ago

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Questions? Get answers from Miles City Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator. Two floors.”
 of 5 bubbles 640dougl, 31 Jan 2017 | Read review
“Second floor is a little quieter.”
 of 5 bubbles 531WendyB, 9 Nov 2016 | Read review
“Ask to check the rooms first, we stayed in the King room.”
 of 5 bubbles CheshireRexxie, 1 Sep 2016 | Read review
“Spring for the suite if you are going to be there for a couple days!”
 of 5 bubbles TheGambianRPCV, 14 Aug 2016 | Read review
“Go for the Suites - a little more, but nicely done”
 of 5 bubbles WanderingWisconsites, 28 Jul 2016 | Read review
5 of 5