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All reviewsfree breakfastadjoining restaurantthree choicesroom was cleanstay there againan upgradehash brownsfrench toastshuttle servicegreat place to stayfront desk staffhot tubgreat breakfastpillowsmicrowavemontanarates
Front desk staff was very pleasant and I was allowed to check in early. Only stayed one night, but the room was comfortable and no problems. Complimentary breakfast was at the restaurant. The food was good, and the waitress very attentive and didn't let my...More
Thank Rick P
Response from Ann Marie B, General Manager at Jorgenson's Inn & SuitesResponded 8 December 2017
Thank you for your kind comments. We have made many changes in the last five months and are getting ready to start our remodel this month. We are looking forward to your next stay!
Last month we had several employees stay at this hotel for a state training class. Upon opening the rooms you could easily tell they had not been cleaned. Hair in sink, trash under the beds, even crumbs in the sheets!
One person was even bitten...More
Management response:Responded 15 November 2017
I am so sorry your stay was so bad and am extremely disappointed in seeing your review. I would like to speak with you regarding your stay. Please contact me at your earliest convenience.
We have stayed at this property at least once a year for the past 12 years. The experience had slowly eroded over the past few years, but this year has a surprise! . we found our room very clean and presentable. Service at the front...More
Management response:Responded 2 November 2017
Thank you so much for noticing our changes! We are working very hard to make improvements on our property. Over the next year you should see even more changes. We have plans in place to renovate our rooms one by one starting in December. We...More
I was staying here with my family and unfortunately there were several people staying in the rooms next to us that were involved in some kind of drug activity the police were there a few times during our duration of staying and it just didn't...More
Thank Andrew B
Management response:Responded 24 October 2017
I am sorry for your experience. We take an aggressive approach to keeping our properties safe for our guests. The police were on property evicting an unwelcome guest from our budget building. I am surprised that you found our desk staff to be rude as...More
My husband and I stayed at jorgensons hotel while we found a house to rent here in helena. We stayed for 10 days and payed a little under $1000 for those 10 days. We had no house keeping during those 10 days had no clean...More
Thank Tessa T
Management response:Responded 19 October 2017
I am sorry your stay did not work out for you or our business. Our computers and coffee are for guests currently staying with us. We do have the right to refuse service.