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Jorgenson's Inn & Suites

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#11 of 21 Hotels in Helena
GreenLeadersSilver level
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393 Reviews from our TripAdvisor Community

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Showing 387: English reviews
billings, Montana, USA
Reviewed 1 week ago

great place for a quick overnight stay. Staff was great, friendly and very accommodating. Close to the capital. Be nice if they could talk to mother nature and make it a little warmer. Did not have a chance to try breakfast.

Thank Steve W
Lummi Island
Reviewed 2 weeks ago

We were on a road trip to Yellowstone and planned to overnight in Helena. Reading that this was locally owned, we opted for it. When we registered (had reservations) we were immediately asked if we wanted to "upgrade" to a more modern room. After asking what is the different, we were told this would be in the newer building. We...

Thank Ann-Marie C
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

You didn't get "conned". We have an old building and a new building. Most folks booking online, book the old building. The old building is "old" and hasn't been renovated in 15+ years. We get complaints about the age of the rooms and the old furniture, so we offer an upgrade at check-in to help avoid those issues. For $10,...

Reviewed 2 weeks ago

Checked in and went to room, sign on door says "Do Not Disturb". Went back to front desk, moved me to another room. Heater did not work. Moved me to another room, again heater did not work. Maintenance came and pulled out filthy, I mean really filthy air filter, then the heater worked. The filter must have been in there...

Thank Larry T
Reviewed 21 November 2016

We were told this was the last room available which we understood fully. They stated it was a smoking room and a pet friendly room. Evidently they don't change all of the bedding daily because the top cover was covered in dog hair! There was hair all over the room! When I opened the bed of course it fell onto...

Thank pattic347
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

We're sorry about the dog hair being on the bedding - we do change all bedding between stays, so it should have been done. I have passed your comment onto our housekeeping staff, so that they know how important this simple responsibility is to our guests. While we may not get you back (per your comment), we hope others will...

Missoula, Montana
Reviewed 31 October 2016

Good value no frills place with real breakfast and a hot tub/pool. I stay here once a month for work and keep coming back. Here are some more characters asdl;krjg;oaishffga;isjhgoiajoirhg;aljijasdf;lgijj

Thank Nate L
Billings, Montana
Reviewed 30 October 2016

Entering the hotel, I noticed a stale, musty smell. My room appear clean at first glance, however, I found old food items in the fridge from previous guests. The bathtub and shower were not clean. I received clean towels each day but housekeeping never cleaned my sink or the counter top. The tub and shower were never cleaned during my...

Thank 798travelgirl
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

Thanks for letting us know about the issues you had during your stay. We don't normally scrub a tub during a stay, but we would have if we'd known that you felt it wasn't clean enough to begin. We know that many of the conference attendees were not happy with our accommodations, simply because we are not a 3-4 diamond...

Torrance, California
Reviewed 27 October 2016 via mobile

I booked my room through Expedia. Expedia put me in the "Economy" building. The lady at the front desk let me know I could upgrade to the main building for 10 bucks. Seemed like a good deal so I went for it. I only needed one bed but the room had two. No biggie though, I just relived my childhood...

Thank TravelingMattyJ
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

Thanks! We're glad you had fun. We strive to recreate your experience for all our guests, so I'm glad you saw it, felt it, and enjoyed it. Thanks for telling others!

Great Falls, Montana
Reviewed 23 October 2016

Room was in need of good going over, only one chair in the room ( we had four people) and the existing chair was broken. Only provides breakfast for 2 guests, additional cost for the rest of our party

Thank Jerry O
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

As I said to you at check-out, if you had requested another chair, we would have brought it to your room. And, if we'd known that the chair was broken, we could have replaced it during your stay, instead of after you left.

Billings, Montana
Reviewed 22 October 2016

I really enjoyed my 2 week stay. Instead of the normal breakfast you get to have breakfast at the adjoining restaurant (which is very good). Being a single person not sure about the amenities but did they have a pool and hot tub. They staff was very friendly and accommodating.

1Thank Kimberly B
Whitefish, Montana
Reviewed 9 October 2016

Stay was quite comfortable in all respects. Great breakfast served in the Restraunt is included. We also participated in a group banquet at the Restraunt which was very enjoyable and a good value. Years ago we accepted a room in the west building which was small, inconvenient and old. Insist on the main building. It is worth th additional rent.

2Thank HalN916

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of Helena's Capitol District, Jorgenson's Inn & Suites offers newly updated rooms offering comfort and convenient amenities including fridges and microwaves. Free WiFi is accessible throughout the property. Rooms in our main building are a bit more updated with executive desks and chairs which help to get work done. Every room rate we offer includes a free hot, served breakfast in Jorgenson's Restaurant. As you can tell from the reviews, the breakfast is a great addition to our valuable service. We offer free shuttle service on-demand to the Helena Regional Airport. We are only a few blocks from the I-15 Capital interchange. ... more   less 

Additional Information about Jorgenson's Inn & Suites

Address: 1714 11th Ave., Helena, MT 59601
Region: United States > Montana > Helena
Price Range: $93 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Jorgenson's Inn & Suites 2.5*
Number of rooms: 113
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Also Known As:
Jorgenson`s Inn And Suites
Jorgenson`s Hotel Helena
Jorgensons Hotel Helena
Hotel Style:
#1 Green Hotel in Helena
#8 Business Hotel in Helena
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Questions & Answers

Questions? Get answers from Jorgenson's Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure if the offered "upgrade" to a more modern room for $10 was a con game.”
 of 5 bubbles Ann_MarieC324, 8 Jan 2017 | Read review
“The old building still has 19 inch TVs from the 70's”
 of 5 bubbles LARRYT722, 8 Jan 2017 | Read review
“Don't stay in the annex!”
 of 5 bubbles pattic347, 20 Nov 2016 | Read review
“3rd floor quietest”
 of 5 bubbles 525natel, 31 Oct 2016 | Read review
“I have no tip”
 of 5 bubbles jerryo819, 22 Oct 2016 | Read review
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