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Best Western Premier Helena Great Northern Hotel

CancelonUSD 148*
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#1 of 21 Hotels in Helena
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 271*
USD 148*
Great Deal
USD 164*
USD 164*
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Best Western Premier Helena Great Northern Hotel
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853 Reviews from our TripAdvisor Community

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Showing 840: English reviews
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Calgary, Canada
Reviewed 2 days ago NEW

This place is a little hidden gem the hotel was fantastic the service was to die for there is a steak restrant in this hotel and oh my the steak was fantastic well worth the money after dinner we went for a walk the atmosphere reminds me of a board walk The only thing I would say that needs to...

Review collected in partnership with Best Western
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Helpful?
Thank Jerry G
Glendive, Montana
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

I recently stayed at the Great Northern because it was the location of a conference I attended. I have attended many conferences here in the past, but this was the first time I actually stayed at the hotel. I usually stay elsewhere because the Great Northern can be a bit more pricey. However, on this visit, the price was in...

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Helpful?
Thank surfercharlie
About Hotel's Favourite Review
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear surfercharlie - Thank you Thank you! We appreciate the time you took to leave such a great and warm review of your stay at the Great Northern Hotel! We certainly love our jobs here and we always hope it shows to our guests! See you next time!

New Westminster, British Columbia
Reviewed 2 days ago NEW

I attended a conference in Helena 2 summers ago (2015 not 2016) and really enjoyed staying at this hotel. My room was on the main floor, spacious and well-decorated, with a good view. I ate in the coffee shop in the morning and the buffet (included in the price at that time) was really good. The location of the hotel...

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Helpful?
Thank Dominica u
west chester pa
Reviewed 2 days ago NEW

Stayed at the Best Western Great Northern for three nights for business. It's a well-maintained facility with clean, comfortable rooms. The breakfast had a good selection -- not gourmet but decent food. The lunch served by the hotel during one of the meeting days was also pretty good. Most things in the city are walkable from the hotel and parking...

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Helpful?
Thank nickymart
Kalispell
Reviewed 3 days ago NEW

I had to wait 3 hours to get into my room. The front desk was appologetic but unhelpful. I was the only one waiting in the lobby. It wasn't until I told the front desk that I was going to another hotel that my room was suddenly ready.

Review collected in partnership with Best Western
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Helpful?
Thank mkaneta
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear mkaneta - we do acknowledge and accept responsibility that your reservation was not attended to as quickly as it should have been on the Sunday you checked in. It was not intentional and we do apologize that we did not get you called once the room was ready. This is not a common occurrence at the Great Northern Hotel,...

Reviewed 3 weeks ago

The Great Northern Hotel always offers an excellent experience. From the cookies when you check in, to the friendly front desk staff, to the excellent accommodations. Located in walking distance from the Cinema, great restaurants, and local business, it is a great place to stay for business and leisure travelers alike.

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Helpful?
Thank Dave W
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dave, thank you for your time to leave a review. We appreciate your compliments of the staff. We think the Great Northern Town Center has so much to offer our guests. We do hope to see you again!

Welches, Oregon
Reviewed 3 weeks ago via mobile

First time stay on business in town at the Great Northern, glad I booked here. Staff is friendly and professional. The building appears new and is well laid out. Breakfast was option rich and the breakfast room is warm and inviting. Rooms were nicely decorated as is the hotel with train themes. Wi fi is strong and free. Located in...

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Helpful?
Thank Averybizness
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Averybizness - we know our travelers need that reliable, strong internet. We provide a fiber connection. As with all Best Westerns, this service is complimentary. There is much to do in the Great Northern Town Center as well as Helena. Thank you for your kind words!

Reviewed 3 weeks ago

Clean Room - whole hotel was up to date. Very friendly and helpful staff. Restaurant lounge onsite. Great location. Shuttle service to and from airport. Will definitely recommend to anyone staying in Helena, MT.

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Helpful?
Thank Ryan T
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Wonderful review Ryan T - thank you. We really take care of our hotel and our intention is to keep it looking new! We do hope to see you again!

Billings, Montana
Reviewed 3 weeks ago via mobile

I went for a convention. The food was outstanding during our event! The staff was extremely helpful. The hotel was within walking distance to Carrol College so we could walk to conference classes. It was a little hard to find when I first got there. Poor signage. I was looking for the hotel name and Best Western sign. The sign...

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Helpful?
Thank Kellie G
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Kellie - So pleased your enjoyed your stay for the conference. I appreciate your comment on the signage - we are requesting the ability to have some changes made to personalize our location more - you comments are appreciated! Thank you for your great review.

Billings, Montana
Reviewed 3 weeks ago

Looking for a classy and comfortable stay? Hands down best hotel in Helena. Eat at the Silver Star and you won't be disappointed. Location is central to any place you would like to go and you can walk to the majority of them.

Review collected in partnership with Best Western
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Helpful?
Thank Bernadette S
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you so much Bernadette! We think Silver Star has excellent food and is a favorite location to our guests and the locals. We appreciate your compliments and we will see you again!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 

Additional Information about Best Western Premier Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601
Region: United States > Montana > Helena
Price Range: $180 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier Helena Great Northern Hotel 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Priceline, Hotwire, Best Western, Travelocity, HotelsforEveryone, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Premier Helena Great Northern Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Helena
Helena Best Western
Hotel Style:
#1 Romantic Hotel in Helena
#1 Business Hotel in Helena
#2 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Helena Great Northern Hotel staff and other travellers.
5 questions
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Forsyth, Montana
2 months ago
spokane, wa
over a year ago
Everett, Washington
over a year ago
over a year ago

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Questions? Get answers from Best Western Premier Helena Great Northern Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the view. Some of the rooms look directly onto the HVAC on the neighboring roof!”
nickymart, 22 May 2017 | Read review
“Overlooking the Great Northern Square”
suewD520PC, 7 Dec 2016 | Read review
“We prefer the king mini-sites at the end of the floors.”
mjhullah, 24 Sep 2016 | Read review
“Avoid this hotel.”
HarryS964, 23 Sep 2016 | Read review
“Great beds and pillows for a good nights sleep.”
W812QBjoannes, 31 Aug 2016 | Read review
5 of 5
Cancelon
USD 148* /night
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Orbitz.comUSD 164
Booking.comUSD 164
AMOMAUSD 271
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Prices are for 1 room, 2 adults
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