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BEST WESTERN PREMIER Helena Great Northern Hotel

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#1 of 22 Hotels in Helena
Certificate of Excellence
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804 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Reviewed yesterday NEW

Very clean, and comfortable place to stay, was right in the heart of Helena and very accessible to all the places we wanted to go, lots of great restaurants to choose from! We chose the Brew House and it was excellent, with excellent service... We finished up with the Carousel and the kids and grand kids really loved it

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Helpful?
Thank Kayce R
Missoula, Montana
Reviewed 3 days ago NEWvia mobile

The hotel was a beautiful hotel with and incredible lobby! It was decorated beautifully for Christmas and the staff was very friendly. We enjoyed the bar attached to the hotel as we didn't have to walk far. There were a couple of other things close by like a Subway and an Ice cream place. The breakfast in the morning was...

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Helpful?
Thank Abaylew
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you Abaylew for the great review. We do know that parking can be a challenge in a downtown area. Our staff will really go out of their way to assist our guests - including moving the van or putting the car in short term parking to accommodate guest needs. We do hope you will consider staying with us again...

Bozeman, Montana
Reviewed 1 week ago

Wonderful hotel! Beautiful rooms, excellent location and terrific staff! Breakfast is also great! Fitness facility, in-room internet also great. Quiet rooms and nice lobby spaces with good sitting areas. Fun stuff to do nearby!

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Helpful?
Thank montanacath
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear montanacath - thank you for your time to review. There is much to see in do just within minutes of the Great Northern Hotel!

Reviewed 1 week ago via mobile

Worth the extra few minutes off the highway. Good hotel with excellent breakfast included. Nice restaurants and a large Cinemark theatre close by. The Cathedral and the Civic Centre are close by. The Civic Centre looks like a mosque but was built as a Shriners Hall.

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Thank Fogged
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

You are correct! The civic center was a Algeria Shrine Temple. After the 1935 earthquake, the building suffered damage. The City of Helena purchased it from the Shrine. For information on this building and other Helena history visit helenahistory.org We have some wonderful treasures in this city! Hope to see you come back!

Billings, United States
Reviewed 2 weeks ago

Great location. Right down by a bunch of little shops and cute stuff (restaurants, pubs, movie theater). I think I paid around $145 for my room. Staff were courteous, kind, smiling, accommodating, professional. Hotel was CLEAN and decorated so nicely throughout. No issues with parking. Big pool and convention accommodations. Breakfast was simple but nice (DIY waffles, juices, cereals and...

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Helpful?
Thank kimhE7650PH
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear kimhE7650PH - we firmly believe your review describes us with the experience the overwhelming majority of guests experience the Great Northern Hotel. Thank you for your time to share your experience!

Stockholm, Sweden
Reviewed 3 weeks ago via mobile

I will preface my comments by saying the Helena hotel market overall is fairly lack luster. While the quantity of hotels exists, the premium market is fairly nonexistent. In general I'm a Hilton loyalist but decided the Hampton property was far too removed from the city center and wanted something convenient, so I opted for the Great Northern. While not...

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Helpful?
Thank kaarlb
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear kaarlb - We appreciate your 4 out of 5 rating for this hotel. We do take great pride in our property. It does sound like your guest rooms was not completely done to your satisfaction or to our standards. I do hope you contact the desk so that we would have an opportunity to correction the oversight immediately. We...

Ukiah, California
Reviewed 3 weeks ago

Over Labor Day weekend we stayed at the Great Northern for multiple nights with family members. The hotel was full due to a rival football game at Carroll College, Class Reunions, and several weddings. Every employee in the hotel was spot on and addressed our needs...even a request to switch one room due to not wanting to be next to...

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Helpful?
Thank sbt8844
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear sbt8844 - thank you for a wonderful review! We are pleased to hear your fishing guide recommended our hotel for your stay. We do have a great relationship with several of the outfitters and they certainly do a wonderful job. It is fun to hear about the trips on the water. We do hope you will come back and...

San Miguel de Allende, Mexico
Reviewed 5 weeks ago

I have stayed at this hotel three years in a row.The rooms are impeccable and the staff could not have been nicer or more helpful, from the touching handwritten welcome note from the maid to the polite front desk clerks.Also,great food from the room service providers.Loved it. Nancy

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Thank Nancy K
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Nancy K - What a nice warm review. Our housekeepers are so delighted to leave the notes and are most excited when the guest leaves a little not back to them! We are very proud of our team. We look forward to your return!

Reviewed 28 October 2016

I have stayed here before for another meeting - and it does have good meeting rooms and organization. The bar seemed a little overwhelmed by the number of people so service was pretty slow though they were working hard. One day they missed cleaning my room (but quickly came when I called). I like the location, pretty cool place overall.

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Helpful?
Thank Mthaden
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Mthaden - pleased to hear you enjoyed your stay with us. We always appreciate the feed back from our guests! Thank you.

Laurel, Montana, United States
Reviewed 28 October 2016

This is a particularly beautiful hotel in an interesting, historic neighborhood. Service is excellent; decor tasteful with an historic railroad feel. Our conference facility was comfortable and lent itself to both oral and visual presentations.

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Helpful?
Thank Karen P
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Karen P - we are a conference hotel in the heart of downtown. It is our pleasure to have the wide variety of conferences that we see here - from family to business, we have a great staff ready to serve. We will always hold true to the historic railroad theme, with the richness that comes with it. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 

Additional Information about BEST WESTERN PREMIER Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601-3315
Region: United States > Montana > Helena
Price Range: $180 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PREMIER Helena Great Northern Hotel 3*
Number of rooms: 101
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Also Known As:
Best Western Helena
Helena Best Western
Hotel Style:
#1 Business Hotel in Helena
#1 Romantic Hotel in Helena
#2 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER Helena Great Northern Hotel staff and other travellers.
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spokane, wa
7 months ago
Everett, Washington
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PREMIER Helena Great Northern Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the king mini-sites at the end of the floors.”
 of 5 bubbles mjhullah, 24 Sep 2016 | Read review
“Avoid this hotel.”
 of 5 bubbles HarryS964, 23 Sep 2016 | Read review
“Great beds and pillows for a good nights sleep.”
 of 5 bubbles W812QBjoannes, 31 Aug 2016 | Read review
“I would stay on a higher floor to get away from the possible noise from the conference areas.”
 of 5 bubbles AdventureHermit, 22 Aug 2016 | Read review
“Ask for a pool side room (there are only about six of them)”
 of 5 bubbles steveP7008CL, 15 Aug 2016 | Read review
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