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Comfort Suites Helena

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#3 of 21 Hotels in Helena
Certificate of Excellence
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Comfort Suites Helena
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326 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Trout Creek, Montana
Reviewed 24 March 2016

Okay, the rest of this hotel is very nice, and I'd stay here in a heartbeat if I did not require a handicapped room. Our room was on the second floor (not a problem, since there is an elevator). However, the bathroom was clearly substandard by ADA regulations. There were NO grab bars ANYWHERE in the bathroom except for the...

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Helpful?
Thank Lizziemom
George P, General Manager at Comfort Suites Helena, responded to this review

Thank you for reviewing our hotel Lizziemom. I very much appreciate it. I am saddened that you had such difficulty with the amenities in our guest room and we will address the situation to correct any deficiencies. It would be my hope that you would give us one more try. Please feel free to call me at our local number...

Calgary, AB, Canada
Reviewed 22 March 2016

We had a very good stay at the Comfort Suites in Helena in January 2016. Everything was fine - from the rooms to the front desk service, to the complimentary breakfast. We also appreciated that this hotel is pet-friendly. On our way back through Helena we chose a different hotel, however, because we wanted a place with a more convenient...

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Helpful?
Thank CalgaryAlphan
George P, Front Office Manager at Comfort Suites Helena, responded to this review

Thank you for your review, We do try to Please all our guest and meet their needs. I will pass this on to our staff.

New London, Iowa
Reviewed 25 February 2016

This was a great stay, from check- in to check- out! Clean, nice large rooms, great pool, and "a little over and above" with hot soup and cookies in the evening! We had a plane to catch early, great ride to the airport, and looked like it was going to be a great breakfast....we had to miss, although they had...

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Helpful?
1Thank BUSYGIRL66
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks BUSYGIRL for such a thouroughly wonderful review of our hotel. "Above and beyond" is an apt description. That phrase is a main point in our mission statement and I am very pleased that you experienced it so fully. We look forward to serving your needs in the future.

Caldwell, Idaho
Reviewed 11 February 2016

Where do I start? There were stains on the carpet everywhere. Way to many pieces of furniture in the room, which made it hard to move around. We must have had an elephant walking above us, or it just sounded like it. The side door banged closed most of the night which made our door rattle. The pillow cases were...

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Helpful?
2Thank vanzone11
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you for taking the time to review our establishment. I regret that you had some difficulties during your stay with us. We are always here to make each guests stay as pleasant as possible and we hope that you will try us again in the future. Thanks for the constructive criticism.

Victor, Montana
Reviewed 1 February 2016

My wife & I went to this motel to stay for a few days while I attended the MAR winter Real Estate meetings in town. The motel was very nice, the room was clean & roomy, the manager "Gabby" was very, very friendly, The staff was nice & organized. Breakfast (all you can eat) was super. In the evening they...

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Helpful?
Thank Martin K
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you so much for the fantastic review. Yes Karl does a great job in Hamilton. both of our properties are owned and operated by Town Pump Hotel group. I have posted your review on our bulletin board for all the staff to see. Thanks so much and come see us again real soon.

Billings, Montana
Reviewed 18 January 2016

I was very pleased with my short stay. The hotel is located near the airport and an Interstate exit, making it very easy to find. Check-in was a breeze and the room was great - spacious and clean. The bed was very comfortable, the hotel is quiet, and it made for a better trip out of town. My room contained...

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Helpful?
2Thank Shoots V
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks for the super review Shoots! Our staff tries very hard every day to make each stay as special as yours was. Thanks for noticing and telling everyone about it. Hopefully we'll see you again real soon. Looking forward to it.

humboldt, california
Reviewed 15 January 2016

We came to Helena via Butte, on our way to Glacier National Park. We had reservations in Butte, but decided to pass through Butte and arrive a day early in Helena. I called ahead and the staff was able to get us in a day early. This hotel was perfect (and Helena was also wonderful). The hotel was clean, quiet,...

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1Thank humboldt95528
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Wow Humbolt, I could not have said it better myself. We enjoy reading all of our Trip Advisor reviews but we really love ones like yours that go into depth of what we have to offer our guests. Yours is going up on the wall of fame in our employee break room for all to see. THANKS!

Missoula, United States
Reviewed 12 January 2016

This hotel is very nice, seems to be quite new. But what really made our trip fantastic was the staff. I booked this hotel for my son's hockey team. One challenge with hockey is they often have to be at the rink so early that they miss breakfast. One of our dads mentioned this to the desk clerk and she...

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Helpful?
Thank Lisa L
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks Lisa. This is why we are so busy and full all the time. Our Staff! We go above and beyond everyday and it pleases me to no end that you would let everyone know this on Trip Advisor. If we know about 'special needs' we will do everything in our power to accommodate. Thanks again.

Whitefish, Montana
Reviewed 5 January 2016

This is a great hotel. We have stayed here twice for the Special Olympics Basketball tournament. The staff is wonderful and well prepared to handle a large group of people. Rooms are fantastic. They have a separate area for the beds and a "living room" space. They are spacious, modern and clean. Hotel is very clean and welcoming. Pool is...

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Helpful?
Thank Juliena M
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks for such a positive review. As a Town Pump hotel property we just LOVE Special Olympics. We here look forward to the kids and the tournament every year. Come again soon.

Reviewed 31 December 2015 via mobile

We stayed here when we flew home. I called when we found out the rental car place didn't wait up for us, and they were there in about 5 minutes. The rooms Are very nice, clean, and large. The breakfast was wonderful, lots and lots to choose from! Also the cookies at the front desk, amazing! But none of that...

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Helpful?
Thank Larinda A
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks Larinda for the incredibly positive review of our hotel and staff. It's true, you can have the most beautiful modern property, but if the staff is not good you don't have anything. Our staff is what sets us apart from all the other hotels in our area. We are definitely #1 in that department. Can't wait for your return....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 

Additional Information about Comfort Suites Helena

Address: 3180 N Washington St, Helena, MT 59602-1231
Region: United States > Montana > Helena
Price Range: $134 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#2 Business Hotel in Helena
#2 Romantic Hotel in Helena
#3 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Helena staff and other travellers.
2 questions
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Garden Plain, Kansas
over a year ago

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Questions? Get answers from Comfort Suites Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have less noise”
 of 5 bubbles ramaeng51, 29 Nov 2016 | Read review
“great staff”
 of 5 bubbles vinmar57, 3 Nov 2016 | Read review
“I don't think there is a bad room on the property, the king suites are beautiful.”
 of 5 bubbles trainspottingcnw, 24 Oct 2016 | Read review
“Third floor”
 of 5 bubbles jimshelly83, 8 Oct 2016 | Read review
“All rooms are equally peaceful.”
 of 5 bubbles MiPAS48025, 7 Oct 2016 | Read review
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