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Comfort Suites Helena

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#2 of 21 Hotels in Helena
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Comfort Suites Helena
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338 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Reviewed 14 October 2016 via mobile

This place is awesome! Kim, the front desk manager is so sweet. She gave me an upgrade which was very nice! Rooms here are very roomy and the beds are great! Everything is impeccably clean and the staff are just wonderful! George the general manager came out to greet me and shake hands upon check in, I was so surprised...

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Helpful?
Thank Doug T
Kim C, Front Office Manager at Comfort Suites Helena, responded to this review

Hi Doug, Thank you so much for the Great Review, Congratulations for making it the Diamond member status of our Choice Privilege Rewards Program and for being loyal to choice. We are happy you enjoyed the upgrade and look forward to seeing you on your next visit. Kim Crenshaw Front Desk Manager Comfort Suites Airport 406-495-0505

Reno, Nevada
Reviewed 12 October 2016

Rooms are beautifully done, breakfast was excellent, staff was commendable, and they provide great shuttle service to wherever you want to go. Great value in a moderately priced hotel! We would return here in a minute!

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Helpful?
Thank Irene D
Kim C, Front Office Manager at Comfort Suites Helena, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Kaysville
Reviewed 12 October 2016 via mobile

We stayed 2 nights at the Comfort Suites in Helena and could really only find one thing to complain about. The shower in the bathroom is beyond terrible. With very little water flow it took forever just to get the shampoo out of hair. The room itself was comfortable and clean. The hot breakfast in the morning was delicious but...

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Helpful?
Thank marksgal82
Kim C, Front Office Manager at Comfort Suites Helena, responded to this review

Hello, We are glad you enjoyed your stay, I will have maintenance check the shower head and change it out, I will pass on your suggestion about the fruit. We look forward to seeing you on your next stay. Kim Crenshaw Front Desk Manager Comfort Suites Airport 406-495-0505

Dillon, Montana
Reviewed 9 October 2016

Very comfortable beds. Nice rooms. Bad smell in the air. Sewage plant next to hotel. When checked in we were given a room that was already taken. Awkward!! Also dogs were allowed on the second floor, don't like the idea of that.

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Helpful?
Thank jimshelly83
Kim C, Front Office Manager at Comfort Suites Helena, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kim Crenshaw...

Beverly Hills, Michigan
Reviewed 8 October 2016

With the current management, Comfort Suites, Helena, has seen an overall improvement. The place is cleaner, it has little amenities like flowers in the front, etc and even the stair wells have improved. George, the general manager, has certainly turned it around for the better. Staff is friendlier; there is an air of pleasantries abound. It is once again a...

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Helpful?
Thank MiPAS48025
Kim C, Front Office Manager at Comfort Suites Helena, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Reviewed 2 October 2016 via mobile

I was so pleasantly surprised with this hotel. The rooms are as nice as a Marriott. Someone really took the time to make them comfortable, useful and really beautiful. The staff was top notch, especially Gabby at the front desk. I really enjoyed the breakfast. If I had to give some criticism, I would have wished that the curtains closed...

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Helpful?
Thank Amanda S
Kim C, Front Office Manager at Comfort Suites Helena, responded to this review

Hello Amanda S , Thank you so much for your review. We are pleased you had a nice stay and I will be sure to pass this on to our staff. I will pass on to maintenance about the curtains, as for the stinky neighbor we generally do not have issues with that we are upwind. We look forward to...

Lenoir City, Tennessee
Reviewed 30 September 2016 via mobile

We couldn't have found a better place. Staff is excellent. Rooms are spotless. Mattress and pillows are great. Rooms are very large. Breakfast bar exceptional and the servers really are happy and want to please you. Would highly recommend and would stop here again if ever in this area.

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Thank Dottie47
Kim C, Front Office Manager at Comfort Suites Helena, responded to this review

Hello Dottie 47 We are happy you had a great stay ! We do work hard to please and help all our guest and yes our bedding is very comfortable. We are also proud of our breakfast, it is very good. I will be sure to pass your review on to our staff and from all of us Thank You...

Laurel, Montana
Reviewed 22 September 2016

We loved this hotel so much the first time we stayed that when the time came to visit Helena again we didn't consider any other hotel. The staff are always friendly, the hotel is very clean, the rooms are great and breakfast is wonderful too! It's in a great location as well. We highly recommend this hotel!

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Helpful?
Thank QponQueen
Management response:

Hello QponQueen, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

San Jose, Costa Rica
Reviewed 20 September 2016

We decided to try Helena as our entrance and departure point for our hiking trip to Glacier Park and Yellowstone; our long flights required an overnight stay in Helena and Comfort Inn was quite a treat for us. Our check in was fast both nights we stayed there. Our room was very nice, and confortable, breakfast was included, and a...

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Thank Mari245
Management response:

Hello Mari, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Laurel, Montana, United States
Reviewed 20 September 2016

This hotel is really very nice! The beds are extremely comfortable and the pillows are really fluffy. The breakfast selections are vast and delicious. There are absolutely breathtaking views of the mountains, which are particularly beautiful when the sun is setting, depending on your room selection.

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Helpful?
Thank JJACK90
Management response:

Hello JJack, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 

Additional Information about Comfort Suites Helena

Address: 3180 North Washington Street, Helena, MT 59602
Region: United States > Montana > Helena
Price Range: $129 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Helena
#2 Business Hotel in Helena
#3 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Helena staff and other travellers.
2 questions
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Garden Plain, Kansas
over a year ago

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Questions? Get answers from Comfort Suites Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are great”
 of 5 bubbles 770ralphm, 27 Dec 2016 | Read review
“higher floors have less noise”
 of 5 bubbles ramaeng51, 29 Nov 2016 | Read review
“great staff”
 of 5 bubbles vinmar57, 3 Nov 2016 | Read review
“I don't think there is a bad room on the property, the king suites are beautiful.”
 of 5 bubbles trainspottingcnw, 24 Oct 2016 | Read review
“Third floor”
 of 5 bubbles jimshelly83, 8 Oct 2016 | Read review
5 of 5