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Residence Inn Helena

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Traveller (76)
Room & Suite (45)
Dining (13)
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Overview
  • Excellent80%
  • Very good14%
  • Average2%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
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Additional information
Offers from Residence Inn Helena
Special Offer: Member Rates
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Offers from Residence Inn Helena
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (275)
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274 results
Traveller rating
215
40
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6
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LanguageEnglish
215
40
7
6
6
Show reviews that mention
All reviewsfull kitchenice makerwould highly recommend staying hereseparate bedroomfree weightsgreat place to staysitting areahousekeeping staffexcellent accommodationshome away from homeawesome hotelking bedscrambled eggshot tubclean hotelenjoyed my stayexcellent stay
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1 - 5 of 274 reviews
Reviewed 3 weeks ago

This hotel is relatively new (built maybe 3-4 years ago), and the layout of the rooms is similar to other Residence Inn properties that have been built in that time. The hotel is nice and has a very convenient location close to Costco and the...More

Thank Ryan M
Response from Emmet M, General Manager at Residence Inn HelenaResponded 3 weeks ago

Dear Ryan M, Thank you for the positive feedback regarding your stay at the Residence Inn Helena. We appreciate your taking the time to do so and nice remarks about being happy staying here!, Hope you can visit us again! Regards, Emmet M.

Reviewed 4 weeks ago

Check-in was slow. One employee working desk. I checked-in online but keys were not ready. Other desk employee leaving for the day visiting with working employee delayed my service. Manager Emmitt Mathews ignored me as well as he entered building and went to visit with...More

Thank Happy K
Reviewed 4 weeks ago

What a great room with plenty of space such as a sitting area, desk and a kitchenette. Staff were very helpful and pleasant and let me know that it was free sundaes night. Evidently there is a special Mon-Thur. And close to airport yet far...More

1  Thank ksmess
Response from Emmet M, General Manager at Residence Inn HelenaResponded 4 weeks ago

Dear Ksmess, Thank you for your feedback regarding your stay at the Residence Inn Helena. So happy you enjoyed your stay and felt the room was great and roomy. We have our Mix receptions every Monday, Tuesday and Wednesday night included with your room along...More

Reviewed 11 April 2018 via mobile

Had a great stay at the Residence Inn in Helena in a one bedroom room. Room was clean and bed was comfortable. Check-in staff were friendly and professional. We stayed on a Tuesday night and were able to have complimentary food in the evening which...More

Thank louolym
Reviewed 14 January 2018 via mobile

I understand the hotel is under renovations and we had an older room, however. The bed was lumpy and I kept rolling into the center. There was trash in the room under the counter. The pool was nice, however the splash area was freezing! During...More

Thank Idrilmoonshadow
Response from Emmet M, General Manager at Residence Inn HelenaResponded 17 January 2018

Dear Idrilmoonshadow, Thank you for your feedback of your recent stay here at the Residence Inn Helena. I am so sorry about your room, we definitely fell short of expectations there. I have gone over your feedback with my operations manager and she has assured...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 180 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Helena
#3 Business Hotel in Helena
#3 Romantic Hotel in Helena
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 180 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Helena
#3 Business Hotel in Helena
#3 Romantic Hotel in Helena
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (76)
Room & Suite (45)
Dining (13)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sarah S
2 November 2016|
AnswerShow all 4 answers
Response from Suzanne M | Property representative |
Hi Sarah, Thank you for the question. Our Corner One-Bedroom King with the Fireplace is our only room type that offers an oven. All of the dining room tables in our suites seat 4 people. For a large dinner I would suggest... More
1
Vote
CKBF
12 January 2015|
AnswerShow all 2 answers
Response from jenasabatini | Property representative |
It's an exciting time for the Residence Inn brand. What has been known as Evening Socials are changing up this year as we roll out The Mix. It will now be that every Residence Inn offers The Mix on Monday-Wednesday nights... More
0
Votes
Room Tips
"If you can't do the stairs, call to make sure the elevator is working."
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"Rooms on the top floor of any hotel are always quieter."
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"ask for a room on the back side, away from the front/airport side."
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"Rooms on the south side quieter and 3rd level."
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