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Doubletree by Hilton Hotel Billings

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Doubletree by Hilton Hotel Billings
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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Reviewed 3 days ago NEWvia mobile

Stayed here in business, stay was fantastic. Parking lot was small and I had to park in the garage across the street most nights but it was comped and easy I'm an out. The executive lounge was fantastic, great service and food as normal. Nice fireplace area downstairs to sit and have a conversation or coffee from the onsite Starbucks.

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Helpful?
Thank Levi V
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Levi V, Thank you for taking the time to review your stay with us. I am so happy you had a wonderful stay and were able to take advantage of some of our amenities! Please allow us the privilege of hosting you again in the not too distant future! LaRell Baldwin General Manager DoubleTree by Hilton Billings

Billings, United States
Reviewed 4 days ago NEW

Our room had garbage left form the people before us. There was a mass of long black hair in the shower. I call for a manager to come see this and waited for over an hour no one came! It was cold outside so we decided to eat at the restaurant upstairs. We went up to the 20th floor and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank juliewK715BQ
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear juliewK715BQ; Thank you for taking the time to write a review regarding your recent stay with us. I am very sorry that we have had a communication breakdown and that your needs were not met at the time of your stay. I have called in my Assistant General Manager to assist me with your issue, as she is our...

Billings, MT, United States
Reviewed 1 week ago

Unexpectedly grounded for 2 additional days/nights due to inclimate weather. Distressed traveler rate & complimentary hot buffet coupons greatly appreciated. Shuttle service to/from the airport really helpful. Convenient location proximal to Montana Ave., Brewery Tour (on foot), art galleries, renovated train depot & Northern Hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank loricU7990YV
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear loricU7990YV, Thank you for taking the time to review your recent stay with us. I am so glad to hear that we were able to help you "weather" your unexpected delay. It sounds like you were able to take in a few of our local sights as well! I do hope we will have the pleasure of hosting you...

Casper, Wyoming
Reviewed 1 week ago

Since Doubletree/Hilton assumed the ownership and management of this hotel, it has returned to it's previous high status. It is a beautiful hotel that is clean, friendly, and has excellent service! The location has always been terrific! Clearly, management means everything at a hotel and it really has made a difference at Doubletree

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mbond1900
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear mbond1900, Thank you for taking the time to write a review on your recent stay with us. We are very excited and proud to be part of the Hilton Brand of Hotels. We have had an opportunity to upgrade and renovate as well as polish our Customer Service skills. I am so happy to hear we delivered to you...

Burnsville, Minnesota
Reviewed 2 weeks ago

This hotel is great! Staff is very welcoming and the front entrance is inviting. The rooms are very comfortable. Having a Starbucks on property was great for the early morning start that I had. Didn't get a chance to explore too much around the hotel, but it's location seems close to many cool looking bars and restaurants.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kevin H
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Kevin H Thank you for taking the time to write a review on your recent stay with us! I am very happy that your stay was great and that you had time to take advantage of our Starbucks for your early start. I hope that you will visit us again and have more time to explore our other amenities...

Minneapolis
Reviewed 3 weeks ago

Excellent service, value, amenities. Staff provided excellent customer service; enjoyed appetizers and beverages in the lounge (excellent); enjoyed dinner on the 20th floor with window seating; fabulous food and service. Our room was very nice, clean, comfortable. Five star hotel less the five star price.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cheryl C
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Cheryl C, Thank you for taking the time to write a review on your recent stay with us. I am so pleased to hear that you enjoyed your stay from our facility to our guest service! I am also glad you had the opportunity to enjoy both our Lounge and our Reataurant and got to take in the view....

Brooklyn, United States
Reviewed 3 weeks ago

Such a convenient and hospitable hotel. Great beds! We loved the Wild Ginger Japanese Steakhouse across the street and fresh hot cookies on arrival! The proximity to Billings Airport and the Yellowstone Art Museum are great as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nicolekN5608DB
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear nicoleN5608DB, Thank you for taking the time to write a review for your recent stay with us. I am so glad you found our staff to be hospitable and that you were able to enjoy some of the surrounding area as well! I hope we will have the honor of hosting you again soon~ Thank you, LaRell Baldwin General...

Billings
Reviewed 3 weeks ago

We booked last minute for our honeymoon when the bad weather cancelled our other one. We stayed in the bridal suite and had a wonderful room with an amazing jacuzzi tub. The ladies who checked us in at the front were so sweet and when I called down to order a bottle of champagne, they comped it for us! We...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank loh1217
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear loh1217, Thank you so much for taking time out of your honeymoon festivities to write a review for us regarding your recent stay. I am so happy that we were able to host you when your previous plans fell through! Congratulations on your recent marriage and I hope we will be able to host you again soon~ Thank you,...

Springfield - Delaware County, Pennsylvania
Reviewed 4 weeks ago

The Doubletree is a good choice for anyone who needs to stay in downtown Billings. The rooms have been updated in recent years, providing everything needed for a business or family trip. My room was fairly large, clean and comfortable, and the desk area provided plenty of space and fast wifi allowing me to use my time productively. The ground...

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Helpful?
Thank MRGalant
Vicki K, Public Relations Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear MRGalant, Thank you for taking the time to write such a complete review of our Hotel. I am so glad you enjoyed your stay with us and found our amenities to serve you well. I hope that we will have the honor of hosting you again soon! Thank you again, Vicki Krause Public Relations Manager

Cody, Wyoming
Reviewed 10 December 2016

My wife and I don't normally stay at high end hotels. It was a special trip for our 50th anniversary. When we checked in, the person helping us told us all about the free breakfast, evening snacks, etc. Another clerk came over and said that was only for the Executive Club Members and the E on the reservation was for...

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Helpful?
Thank James D
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear James D, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Billings, located in the heart of downtown Billings on 27th Street, between I-90 and Billings Logan International Airport. We're 100% non-smoking and feature complimentary WiFi, complimentary self-parking, the Montana Sky restaurant 20 floors up, our Montana Lounge and sports bar, the 24-hour fitness room, complimentary 24-hour business center, room service, conference rooms, meeting planning services and a multi-lingual staff. Whether traveling for business or pleasure, our professional and friendly staff take pride in providing guests with warm welcomes, personalized services and memorable experiences. ... more   less 

Additional Information about Doubletree by Hilton Hotel Billings

Address: 27 N. 27th St, Billings, MT 59101-2357
Region: United States > Montana > Billings
Price Range: $157 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Billings 3.5*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Hotels.com so you can book your Doubletree by Hilton Hotel Billings reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Billings Hotel Billings
Billings Crowne Plaza
Hotel Style:
#17 Business Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Billings staff and other travellers.
4 questions
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6 months ago
Guangdong, China

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Questions? Get answers from Doubletree by Hilton Hotel Billings staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors provide better views.”
 of 5 bubbles MRGalant, 17 Dec 2016 | Read review
“Go to the Clock Tower Best Western on the next block”
 of 5 bubbles jamesdK9503YI, 9 Dec 2016 | Read review
“Downtown with congestion”
 of 5 bubbles Pauletthp, 24 Sep 2016 | Read review
“higher floors will have less noise”
 of 5 bubbles K6941NZsarahh, 21 Sep 2016 | Read review
“Get a room on the north side to be out of the sun in the morning.”
 of 5 bubbles A6134GCdaver, 6 Sep 2016 | Read review
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