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Doubletree by Hilton Hotel Billings

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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Pavillion, Wyoming
Reviewed yesterday NEW

This motel is absolutely beautiful, the staff is very friendly and helpful. The food was amazing with the most beautiful atmosphere! The views are gorgeous also from the room and restaurant. Everything is within walking distance. The parking garage was very nice and handy with helpful staff and free with your room. I was very impressed!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Charla M
Oklahoma
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

My first stay here and it was very nice. Very friendly and helpful at the front desk. Executive lounge was great at the evening reception (free drinks) and breakfast- service was great. Work out rooms well equipped.

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Helpful?
Thank Jkren
About Hotel's Favourite Review
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Jkren, Thank you for taking the time to write a review on your recent stay with us! I am happy to hear your stay was wonderful and you were able to check out the amenities. I do hope we can have the privilege of hosting you again in the not to distant future. Sincerely, LaRell Baldwin General Manager DoubleTree...

Montana
Reviewed 1 week ago via mobile

I have stayed at this hotel several times, and under its different names. I will say this time that I feel the staff was more friendly and helpful. I had to come and care for a sick wife. And get her moved into an apartment. The staff, the executive lounge, housekeeping and the front desk all worked as a seamless...

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Helpful?
Thank Sam M
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Sam M, Thank you for taking the time to write a review on your recent stay with us. I am so happy to hear you had a great stay and that our staff were helpful and hospitable. I do hope we will have the honor of hosting you again in the future. Sincerely, LaRell Baldwin General Manager

Kingsport, Tennessee
Reviewed 2 weeks ago

Three adults (father, daughter, grandmother) assigned a room with full beds and very small. Very tough to sleep, hang clothes, etc for 4 nights. Asked for queen beds or larger room. Not available. Restaurant was average

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank BebeD
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear BebeD; Thank you for taking the time to share your experience about your recent stay at our hotel. I am sorry we did not meet your expectations, I do hope the next time you visit us we will be able to accommodate your needs for a larger room. Thank you again for you comments, we use our guests feedback...

Billings, Montana
Reviewed 2 weeks ago via mobile

I enjoyed my stay nice thread count sheets comfy down comforter clean room nice shampoo and conditioner soaps room service fast. I will stay here again. I can't forget the cookies yummy. Starbucks right down stairs the bar made excellent drinks.

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Helpful?
Thank 137sherryt
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear 137sherryt; Thank you for taking time to write a review for your recent stay with us. I am happy to hear that your stay was very comfortable and you were able to take in some of our amenities. We hope you will come back and visit us soon! Sincerely, LaRell Baldwin General Manager

Bay Area, United States
Reviewed 2 weeks ago

Last minute stay, had to workout some details, but Cathy went above and beyond to make sure everything was worked out before we got there. Great staff, nice hotel, airport transportation. Downtown location. Perfect place for a fun weekend. Will come back

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 851wyatts
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear 851wyatts; Thank you for taking the time to write a review on your stay with us at the DoubleTree by Hilton Billings. I am happy to hear your stay was wonderful and that our Guest Services Team was so helpful and accommodating. We look forward to hosting you again in the future! Sincerely, LaRell Baldwin General Manager

Willston, United States
Reviewed 3 weeks ago

We used this hotel for a recent larger conference/gathering. The hotel staff (with the exception of engineering) were excellent to work with. We had some plumbing issues - but they moved us quickly and provided an upgrade. The mattress was a bit firm for our taste, but we recognize that may be more of a preference than a problem.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael S
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Michael S: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback, your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it...

Helena
Reviewed 3 weeks ago

My stay at the hotel was part of a small block of rooms reserved at the state rate. When I called to make my reservation I was told the deadline was passed (even though I had only received the email about the block of rooms two days earlier). I was prepared to eat the difference but when I shared my...

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Helpful?
Thank Joe F
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Joe F, Thank you for taking the time to write a review on your recent stay with us at the DoubleTree by Hilton Billings. I am so happy you found our staff helpful and hospitable and that your stay was wonderful. We look forward to having the privilege of hosting you again! LaRell Baldwin General Manager DoubleTree by Hilton...

Yakima, Washington
Reviewed 4 weeks ago

The hotel was well kept, however upon arriving was told that they would not honor the upgrade they had offered online at time of reservation that we pre booked. The desk was very busy but you know what you make people feel accommodated even if you don't have an option to offer them. You should never say you'll have to...

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Helpful?
Thank Lurall
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Lurall, Thank you for taking the time to write a review of your recent stay. I am very sorry we did not exceed your expectations and fell short in offering you the level of customer service necessary to 'make it right'. We sincerely appreciate your feedback, your comments will help us as we continually work to improve our guest...

Dutton, United States
Reviewed 4 weeks ago

Clean and comfortable. Rooms are very nice. Not a great parking lot but nice restaurants nearby so can walk most places. Check-in desk personnel were very helpful when we had to change a couple things.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Linda M
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Linda M, Thank you for taking the time to write a review about your recent stay with us. I am happy to hear that your stay was enjoyable and our Front Desk staff were accomodating to your needs. I do hope we can host you again in the future. Sincerely, LaRell Baldwin General Manager DoubleTree by Hilton Billings

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Billings, located in the heart of downtown Billings on 27th Street, between I-90 and Billings Logan International Airport. We're 100% non-smoking and feature complimentary WiFi, complimentary self-parking, the Montana Sky restaurant 20 floors up, our Montana Lounge and sports bar, the 24-hour fitness room, complimentary 24-hour business center, room service, conference rooms, meeting planning services and a multi-lingual staff. Whether traveling for business or pleasure, our professional and friendly staff take pride in providing guests with warm welcomes, personalized services and memorable experiences. ... more   less 

Additional Information about Doubletree by Hilton Hotel Billings

Address: 27 N 27th St, Billings, MT 59101-2357
Region: United States > Montana > Billings
Price Range: $154 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Billings 3.5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Crowne Plaza Billings Hotel Billings
Billings Crowne Plaza
Hotel Style:
#17 Business Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Billings staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel Billings staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think higher is better in terms of street noise. The 14th floor was quiet.”
 of 5 bubbles joef977, 1 Mar 2017 | Read review
“Make sure if you accept an offer of an upgrade you call the hotel and make sure its accurate.”
 of 5 bubbles Lurall, 28 Feb 2017 | Read review
“I like the lower floor rooms.”
 of 5 bubbles trainer2016, 15 Feb 2017 | Read review
“Higher floors provide better views.”
 of 5 bubbles MRGalant, 17 Dec 2016 | Read review
“Go to the Clock Tower Best Western on the next block”
 of 5 bubbles jamesdK9503YI, 9 Dec 2016 | Read review
5 of 5