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BEST WESTERN PLUS ClockTower Inn

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BEST WESTERN PLUS ClockTower Inn
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936 Reviews from our TripAdvisor Community

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Showing 924: English reviews
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Chicago Area
Reviewed 3 days ago NEW

Great hotel. Downtown Billings with off-street parking. Rooms were clean and the beds were really comfy. Breakfast next door at Stella's next door is included and it is a full meal. All you have to do is tip. Office had a water jug to fill our bottles for the day. Free wifi included. Lots of microbreweries in the neighborhood. Ate...

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Helpful?
Thank chw88shop
Fort Morgan, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

I was brought to Billings from Colorado to testify in a trial at the Federal Courthouse. My room was wonderful! Very peaceful and quiet room just upstairs from the office. Bed was very comfortable and I was able to get the room to a perfect sleeping temperature. The jacuzzi tub was a pleasant surprise and provided the perfect spot to...

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Thank Stephanie H
About Hotel's Favourite Review
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

 Thanks so much for the very kind review and for choosing the BEST WESTERN PLUS ClockTower Inn. I am so delighted that you found our service to be exceptional and enjoyed one of our jetted tub rooms as they are a great way to unwind and relax. It was our pleasure to serve you and we can't wait to see...

Great Falls, United States
Reviewed 4 days ago NEW

The location of the room was, unfortunate. While the room was really nice, the location of the room right next to the busy downtown street was extremely noisy all night. Then sometime between 5:30am and 6am there must have been a garbage truck unloading a dumpster right next to my room. It was so loud the walls shook. None of...

Review collected in partnership with Best Western
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Thank chrishZ108VL
Buffalo, Wyoming
Reviewed 6 days ago NEW

I stayed one night at this property and enjoyed my visit. Front desk staff was very friendly. Enjoyed conversations with Sarah and Kori. The room was very clean and comfortable. Very well laid out and loved the Rain Shower Head in the ceiling. The free breakfast in the restaurant next door was also very good. I would say the only...

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Helpful?
Thank Matthew J
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

 Thanks so much for the very kind review and for choosing the BEST WESTERN PLUS ClockTower Inn. I am so delighted that you found our service to be exceptional and enjoyed our hot breakfast. It was our pleasure to serve you. We are currently in the process of finishing up with our remodeling of our rooms and once completed we...

Reviewed 1 week ago NEW

I stayed here one night with a small group of people and the rooms were nice and cleanly except for a dirty toothbrush found under the bed. However, after we stayed we got a $250 additional charge for smoking in the room, I called to try and clear this up because we did not smoke in the room. By taking...

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Helpful?
Thank Ashley P
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for speaking with me earlier today and as I had expressed over the phone I do apologize for how we handled your situation. I have spoken with our front desk as well as our management on what occurred and how we can prevent the delayed response from occurring again as well as what we should have done to...

rapid city, United States
Reviewed 1 week ago

I had a night to stay there. I found room very good, just it had little bit noisy heater. I like the hotel staff. They were very helpful and gave me 10% discount and free breakfast for becoming the member. Overall we liked the place.

Review collected in partnership with Best Western
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Thank ramilas2017
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

What a great review! Best Western Rewards members get complimentary upgrades when rooms are available, 10% off flex rates, and the best part is points never expire. I hope you get to enjoy these perks and bonuses for many years to come. Thank you for taking the time to provide our readers information about your stay. I hope you will...

Hulett, Wyoming
Reviewed 2 weeks ago

Happy with hotel. Parking is difficult with a bigger pickup. Rooms are nice, staff is great. The restaurant you eat at there is amazing. I just had troubles with some drunk Indians outside of my room.

Review collected in partnership with Best Western
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Helpful?
Thank 256shaneu
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for the review and do apologize you had a noise issue outside your room. I have spoken with the back of house manager who was aware of the noise you encountered and that we reacted quickly enough for you to enjoy the rest of your stay. Glad you enjoyed the rooms, staff and our amazing breakfast at Stella's...

Bozeman, Montana
Reviewed 2 weeks ago

Came for a concert. Really had fun downtown and had some great food. The venue is right across the street, very convenient. Lots of fun nightlife. The hotel staff were amazing. The bed was super comfy!

Review collected in partnership with Best Western
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Thank K1532UEstephaniec
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for the review and I hope you had fun at the concert enough to attend many more and stay with us. We are always looking at improving and would welcome any feedback on how we could make your experience better.

Helena, Montana
Reviewed 3 weeks ago

The check-in gentleman was very good, but gave poor directions to the room. We ended up in the totally wrong building at first. The lady working the desk at night was not bad, but not very knowledgeable...I called and asked if there was an ATM, as I was out of cash for vending. She said there was one in the...

Review collected in partnership with Best Western
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Helpful?
Thank jodiel556
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. I have brought your comments to our front of house manager who will go over with their staff to make sure we are properly pointing rooms out on the map guests receive at check in as well as how to get there. Unfortunately the...

Reviewed 3 weeks ago

Nice Hotel, Very Clean, Staff was very courteous and helpful. Restaurant next door is super good. Will stay here again. Great location for downtown Billings. Very close to restaurants and a Starbucks.

Review collected in partnership with Best Western
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Thank Michael S
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit. 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 

Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Ave N, Billings, MT 59101-2320
Region: United States > Montana > Billings
Price Range: $125 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS ClockTower Inn 2.5*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Travelocity and Best Western so you can book your BEST WESTERN PLUS ClockTower Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS ClockTower Inn staff and other travellers.
7 questions
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Pittsburgh, United States
8 months ago
Seattle, Washington

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Questions? Get answers from BEST WESTERN PLUS ClockTower Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good place to stay for going downtown.”
 of 5 bubbles iandQ6062LF, 15 Feb 2017 | Read review
“It appears they are remodeling some of the rooms”
 of 5 bubbles valeriee447, 10 Feb 2017 | Read review
“Talk to the clerk on check-in if you are planning on staying more than one or two days and ask.”
 of 5 bubbles 906jimmys, 14 Jan 2017 | Read review
“I would advise not to accept a room in the section called "The Cedars."”
  • This is the view from room 155 in The Cedars.
 of 5 bubbles JudithP5, 4 Jan 2017 | Read review
“Room-key security doors and elevator are great safety features for solo travelers!”
 of 5 bubbles lovingmt2016, 30 Nov 2016 | Read review
5 of 5